Can house cleaners wear body cams for safety?
That's a great question, and we're going to talk about that today.
Hi there, I'm Angela Brown, and this is Ask a House Cleaner.
This is a show where you get to ask a house cleaning question,
and I get to help you find an answer.
Now, today's show is brought to us by MyCleaningConnection.com,
that's a resource hub for house cleaning,
and it has a uniforms and blogs and books and podcasts, and different tips and tricks,
and all different kinds of things that you would need as a house cleaner or as a homeowner
to clean your own house.
So check it out at MyCleaningConnection.com
All right, on to today's show.
A house cleaner wrote into the show, and they want to know
"Can house cleaners wear body cams for safety?"
All right, that is an excellent question, and the answer is no.
Body cams are not going to keep you safe.
So let's take an honest look at what body cams can and can't do, so that we don't jump
into an expense that maybe is not a right fit for us.
What is a body cam?
A body cam is, we'll pretend that this microphone that I'm wearing is a body cam.
Okay, so here it is right on the front of me, and it's recording all the activity as
I clean.
All right, that's awesome.
Yay.
Right?
Except my hands are in front of me and I'm moving around.
What happens if my arms are in front of the body cam and it blocks the view?
Now someone's going to come attack me in this invisible scenario, and my hands are blocking
the view.
So what did it actually capture?
A whole lot of nothing, right?
Nothing that will stand up in court if I have to take this person to court and prove that
they injured me while I was on the job, or that they attacked me.
All right, let's talk about attacking for a second.
Now our instincts, our gut instincts are on full gear at all times.
It's connected to our unconscious mind.
So my conscious mind is cleaning and I'm doing all these things.
My unconscious mind is listening for sounds.
If someone were to break into the house, it's going to pick up on that.
It's going to send me an alert message that sends me into fight or flight mode.
Someone is breaking into the house.
You're probably not safe.
A body cam cannot pick that up.
So it doesn't know if you're safe or not.
If you go to court and you say, "Well I heard someone breaking in."
Okay, well the hearing of the breaking in did not pick up on the body cam.
So that's not going to stand up in court either.
There's no 360 view.
So if I'm standing here and I'm cleaning and whatever and it's recording what's in front
of me, and I see out of the corner of my eye someone's coming down the stairs and they
have a knife in their hand, immediately I can see them because I just turned my head.
But my body is still facing here because I'm cleaning.
So it did not record what's happening behind me.
So it didn't keep me safe there either.
So there are a whole lot of glitches with body cams that they're very limited in what
they do.
They work great for police officers because police officers either have one in the dash
of their car, and then they have one on themselves, which gives them the view of the person that
they've stopped.
Then also there's the one recording behind them.
We don't have that luxury of having multiple cameras to record us from multiple angles.
The body cams were designed for service people, for people that are in animal control and
police officers.
Even now parking attendants sometimes are wearing body cameras.
So there are certain professions that lend themselves to body cameras, and house cleaning
is not one of them.
So if for example, someone was going to attack you, and your instincts kick in and you can
sense they're going to attack you, and you start fighting back, all your camera sees
is that you started the fight, right?
They don't see that someone's coming at you.
So all of a sudden you look like you're the perpetrator of this accident.
Body cams can cause you much more harm than good in many scenarios.
So my recommendation is no.
Then there are the logistics behind body cameras.
What are you going to do with the footage?
Now, let's say that you work eight hours a day cleaning houses, and there's a team of
two of you.
Now, between the two of you, you have eight hours a day times two people, that's 16 hours
of footage that you have for this one day.
Okay?
So you get back to your office tonight and you get two callbacks.
Each of the customers say, "Hey, you missed something."
Okay, well now you have to stop and you have to say, "Well, did I clean that at this customer's
house or did my partner clean that at the customer's house?"
Now you have to go back through the footage and you have to watch all the footage, because
is it your footage or is it their footage, or whatever?
Is the customer lying?
Did you really clean it?
It would be far easier for you just to get in your car, drive back to the customer's
house, activate your satisfaction guarantee and clean whatever it was you forgot.
You're not going to sit there and go sorting through all of your body cam footage to see
if you did in fact clean it.
Because what happens if you did?
Okay, so then what?
There's still a fight, right?
You're still arguing with your customer.
"No, no, no. I have proof. I cleaned it."
Well, you didn't clean it to my satisfaction.
If you have a satisfaction guarantee, you still have to go back to the customer's house, right?
So the body cam didn't save you any extra trouble or work.
Now let's talk for a second about footage.
I have a hard drive here.
This is a four terabyte hard drive, and I keep my Ask a House Cleaner videos on this disc.
So four terabytes and it holds 500 episodes, which are, I'm going to just say for sake
of argument, they're 10 minutes each.
So that's 5000 minutes on a desk before the disk is full.
These discs cost about a hundred dollars apiece.
So it will hold 500 episodes of a house cleaning video, which to me is a good investment.
But if you're downloading footage from your body cam, it only holds 83 hours of footage,
okay?
So if two of you are cleaning your house, that's one week at 40 hours a week, 40 times
40, that's 80 hours a week.
You're going to need one of these every single week that you go out and do the job.
So if you're buying 52 of these a year to store all of your footage, just in case you
need to show up to court and prove something to somebody, that's another $5000 a year you're
going to be spending on hard drives alone, right?
That's not a very good use of your money.
Now one other thing that body cams cannot record, and I want you to think about this,
if you have a history of a customer where a customer is mistreating you or they are
being abusive, the body cam does not record the history, okay?
It only records today, and what's in front of me today.
So if I show up at a customer's house today and there's three years of history of negligence
and abuse, and violence or what have you, the body cam is not going to track those three
years because we just started recording today, right?
So it's only going to show fragments of what's actually going on.
So is a body cam going to keep you safe?
No, not at all.
Is it a good use of your money?
No, not at all.
Not as a house cleaner.
So should you have it?
My suggestion would be no, no and no.
Because if you go into a customer's house and a customer knows that you have a body
cam, now all of a sudden they can blame all kinds of things on you and say, "Well, you
showed it to social media," or, "You showed it to friends and family, then they broke
into my house, it's your fault.
You're the one with the camera."
Right?
There is a lot of risks and bad things that can happen that can get thrown back at you
that don't solve anything by having a body cam.
So should you have it?
No, they're very expensive.
They're expensive to maintain.
I mean, like what happens if it gets wet?
It gets in your cleaning caddy.
I've had all kinds of amazing things in the bottom of my cleaning caddy.
They've got leaked on and dripped on and ruined.
Right?
Same happens with an expensive thing like a body cam.
So no, don't do it.
It's not even a good idea.
Not for house cleaners.
If you're a service provider, like a police officer, yeah, maybe.
But for us house cleaners, no.
All right, that's my two cents.
I hope that helps somewhat, and just gives you more food for thought as something to
think about.
If it helps you, please pass it on to a friend and until we meet again,
leave the world a cleaner place than when you found it.
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