KAITLIN HENNESSY: Hi, everyone and welcome to Introduction
to WSU Libraries for Global Campus Students.
My name is Kaitlin Hennessy, and I'm the Program Coordinator
at Global Connections.
And here at Global Connections we
provide engaging co and extracurricular opportunities
for online students wherever they
have an internet connection.
And tonight joining us is Erica England.
She is the WSU Library Liaison for Global Campus.
And throughout this evening, please use the chat box
to questions, submit your own information.
Or if you have any technical difficulties, please let us
know.
The presenter will be answering questions
throughout the evening tonight, so
feel free to use the chat box at any time to type it in,
and we'll be answering them periodically
throughout the night.
And I'm going to send it on over to Erica.
Thank you.
ERICA ENGLAND: So my name is Erica England.
I am the Distance Education Librarian.
And I am just basically going to give you
guys a brief introduction to services that the library has
to offer you so that hopefully it is a lot more clear.
I myself was a distant student, and I
found it very frustrating sometimes
and I kind of felt alone.
And I really don't want you guys to ever feel like that.
So please, if you have any questions,
please make sure that you ask them.
And anything after tonight, feel free to email me, contact me.
I just don't want you guys to ever feel lost.
OK.
So here is-- hopefully you guys have all found it.
Is the library website.
Like I said, I'm going to very quickly go over some things.
Hopefully you guys have discovered this tab right here.
It is for you guys specifically.
This is going to be a lot more in-depth information
that you, as Global Campus students need to know.
So if you haven't found this site yet, please at some point
come back and actually read it, because it's
going to give you, hopefully a lot
of clarity when it comes to any of the questions
that you would have.
So probably the biggest question that I
get is about books and media and what that means for you guys.
So essentially, I don't believe you guys to ever feel
like anything is off limits when it comes to your research.
We will do everything that we can
to make sure that if it is pertinent to your research,
you are going to get access to it.
So what that means is, we will mail things to you.
So make sure that you're registered
as Global students, which of course you guys all are.
But in your library account you also
need to make sure that you are Global students,
you're marked as Global students.
And we'll talk a little bit more about this.
So we will mail them to you, but then we also have--
and I will show you guys how to actually request
those in a little bit.
But we also have the reciprocal borrowing
through the consortium that we're apart of,
and that's called Summit.
So basically, if you live close to a university
that is in Summit--
and this link right here will actually
give you a list of all the universities that
are part of this consortium.
If you live near any of these, you
can just go into the library, make sure
that you have your Coug card, and you can check out materials
there.
If it is faster for you to have it sent to this library
than it is to have it sent to your home,
you can do that as well.
So like I said, just make sure that you have your Coug card
with you.
That way you do have access to everything.
And then there are going to be some materials that
are non-circulating materials, and there's various reasons
why we wouldn't circulate them.
But, for those, we would just basically copy them and email
them to you in PDF form.
So please feel like absolutely nothing is off limits to you.
If we don't have it and if Summit doesn't have it,
there's another service that you can actually use,
and it's called Interlibrary Loan.
From the library home page, if you just
click on Interlibrary Loans, this
will give you some information about it.
But, for those of you that need to sign up
for this, if you click right here,
the ILLiad login page, all you have to do
is login with your credentials.
And it probably helps if you type them accurately.
So what this does is it shows you what
your requests are going to be.
If you guys have not already signed up for this,
it's going to prompt you to go ahead and sign up for this.
For those of you that may have already been signed up
for this, just take a minute.
Go to change personal information,
and make sure that for preferred loan delivery method you have,
mail to address.
Because this way we will know in our system
that anything that you request through Interlibrary Loan
will actually be mailed to you.
Keep in mind though that it does take a couple of days for us
to mail anything to you.
So especially if it's through Interlibrary Loans, what
happens is the library sends it to us.
And then we have to process it, and then we
have to mail it out to you.
So it can take up to four days, and probably even longer,
especially if it's coming from the east coast.
And so the reason I tell you this
is because you need to make sure that you're
really proactive in your research and get on the ball.
And I know that as distant students,
as a distance student myself, I really had to be proactive
when it came to my research.
So that's a little bit about Interlibrary Loan.
When we actually get into searching for materials,
I will show you how to actually request
materials from Interlibrary Loan when we don't have them.
So, if we go back to the library page--
so when you need some help, you can always just click on this,
Ask Us right here.
And what this will do is it will bring up different ways
that you can get help.
We do have 24/7, 365 days a year help for you.
So three o'clock in the morning, you
need some help with a research question,
we may not be answering it ourselves,
but there is the librarian who may
be sitting in, I don't know, Australia or England.
They have access to all of our policies, our catalog,
our databases, everything just like they
were sitting on campus.
And they are trained professionals
so they can actually help you when you
have any questions about that.
You can also look at--
we do have a service called Book a Librarian.
This is where we can sit down and meet with you.
Of course we would do it virtually
unless you wanted to come to campus.
And just click on this, and just tell us--
for Global Campus you would want to do virtual and tell us
what you would prefer.
Do you want to do a phone call?
Do you want to do it by email?
Do you want to do it by Skype, Skype for Business, Google
Hangout?
Whatever works for you guys.
Give us a little bit of information
about what the assignment entails
and what you need help with specifically.
And then, of course, give us a couple of days and times,
and one of us will definitely help you with that.
So again, this is available to you guys.
We also have-- let's say you have a question
and you want to know if other students have asked it,
you can check our frequently asked questions.
And what this will do is it will help you get answers--
real quick answers.
So let's say, Global Campus.
Let's just put this in.
So it's going to give you some information.
This question was, can distance students
get books mailed to them?
Yes we can, and this is how you do it.
So if you ever have a question and it's not showing up
in here, simply ask us and we will get to you,
and we will answer this question privately.
And that way you get the answer to your question.
From the library homepage we also
have some resource guides that are set up for you.
And this is to help you when you get into your core classes
to help you a little bit more so that you can do things
on your own.
So if you click on the subject resource guides,
you'll see that there's different ways
that you can search by it.
Let's say you're a criminal justice major.
So if you are searching for, by subject,
and you go down to criminal justice,
and let's say you're taking CJ311, because it says online.
If you click on this, it's going to give you
a whole bunch of ways to get started on your research.
It's also going to give you the librarian who works perfectly
with this discipline so that you can contact them directly
if you have any questions.
So let's say you want to look, I don't know, specifically
at classes.
Because sometimes we do make them, especially
for online classes.
You could look in here and see oh, honors 370 Global Cities.
If you click on this--
well, that's awesome.
But it will give you some relevant information
to help you specifically with this specific class
or this particular assignment that you're looking for.
All right.
So that was a real quick brief, how to a general search.
Does anybody have any questions?
KAITLIN HENNESSY: Hey, Erica.
The first question is from Monica.
And she asks if you can give me examples of how librarians
can help distance students.
Like what kind of questions do they typically bring to y'all?
ERICA ENGLAND: Oh, sure.
So I get asked anything from, I'm
having trouble accessing this article.
Can you please help me?
I also have distance students that contact me
for research in general.
They are working towards a specific assignment
and they have hit a roadblock when
it comes to their research.
And so they'll email me.
And I can either help them out through email,
or if it is like a convoluted question,
then we'll set up a time to actually talk via phone,
because sometimes that's easier to do.
And so tell me when it's convenient for you,
and I can actually walk you through some things.
Sometimes they're troubleshooting questions,
but a lot of the time it's research questions
that students do have, whether it's a particular assignment
that they're working towards, or they just
want to know more about what is available for their particular
discipline.
KAITLIN HENNESSY: Thank you.
That's all the questions we have for right now.
ERICA ENGLAND: OK.
All right.
So, we're going to dive into Search It.
Search It-- it's kind of our version of Google.
So what it does is, Search It searches our catalog.
It searches all of the newspaper articles, all the journal
articles, all of the books.
So when you are searching for this,
it's important to remember to use keywords.
Don't stick a question in here like you would with Google,
because it really would not have any idea what to do with it.
So this is where key terms comes in.
So for example, let's say we're writing a paper about--
I don't know, we'll go with cannibalism,
because that's a fun topic.
So if you search for cannibalism,
it's going to pull up a whole bunch of different types
of materials.
You'll see that we get almost 37,000 results.
This is not fun for anybody, right?
So the first thing that you can do is you can look over here
and you can actually refine your results.
So a lot of your instructors are going
to want you to use peer-reviewed articles.
Peer-reviewed articles just basically means
that they have been reviewed by experts in the field,
and they've been reviewed extensively
to make sure that everything within that article
is as credible as can be.
So they're checking to make sure that it
hasn't been plagiarized.
They're checking to make sure that the content in it
is accurate.
They're checking to make sure that it's valid.
If it's a hard science, they are checking
to make sure that the procedures can be duplicated
with the same outcome.
So it's a very long process that they go through.
But the reason why your instructors want them
is because it's kind of a stamp of credibility.
Like, this is about as good as it gets.
So if your instructor tells you that they
want peer-reviewed or scholarly articles,
if you look over here, you can just click on peer-reviewed.
And this-- of course it's still a ridiculous amount.
We have 18,000 results.
But it's going to start refining these.
And so these are all going to be scholarly peer-reviewed journal
articles.
From here-- let's say we'll just take a look at this one.
When you click on this, there's a couple of things
that you should do.
First, I would always suggest that you read this description.
And the reason why is because if it is not
relevant to your research, you should just
skip it and move on.
I don't care how good the title sounds.
And then you should always take a look at the subjects.
And the subjects will give you different ways
of looking at your research.
So for example, this one, it looks
like it's talking about cannibalistic serial killers,
which is kind of interesting.
So always take a look at that.
Then, to actually access this article, all you have to do
is under Access Options, you're going
to click on stage complete.
And it's going to do one of two things.
It's either going to pull up the article itself,
or it's going to pull up a record like this,
or it's going to actually put you
into the journal, which you would just
have to search for it to be at the year, the volume,
and the issue to find it.
So this one actually gave us this.
And then if you just click on Download PDF,
here's your actual article itself.
And then from here you can print this out if you want to.
What I always tell students is, when you go back to the record,
always email this to yourself.
It's so much easier to delete that email
than it is to try to find this exact same article again.
So, how else you can refine it is,
let's say that you wanted to look at just the past 10
years, especially if you're in the sciences.
Anything after five years ago has been--
it's considered old.
So we are pulling in materials from the 1800s.
So let's just say that we want to look at the past five years.
So if we change our publication dates from 2012 to 2017,
it's going to pull it from 18,000 results to 5,500
results.
Again, this is a really big search,
and we would want to put more key terms in here
to narrow it down even further.
But this is a good way of narrowing that down.
So if you ever want to remove any of your filters,
all you have to do is click the X here.
And now we're just looking at what's
been published in the past five years.
And now we can actually take a look.
Let's go in and look at what some of the newspaper articles
are saying.
And it's kind of the same thing.
When you click on Full Text Available,
it's going to give you those access options.
Now, when you see a screen like this, this is where it comes in
and it's really important.
You need to look at your publication year.
So for this one it's 2015.
But we have different holdings for it.
So you want to make sure that you're available from--
it's going to fall within that date range.
So this one, it will fall in all three of them
because it's either 2010, 2009, or 2008,
and our publication date is 2015.
So, again, all you have to do is click on this
and you're going to get the actual article to it.
OK.
So if we now want to look at books,
again, it's the same thing.
You just show more, and now we can look at print books.
And this is where it's going to be
really important for you guys.
So for us, we are looking at print books.
Again, just because we only have it in print,
we don't have it in ebook format doesn't mean
that it's not available to you.
So when you see a book that has this, when you click on it,
it will say, sign in to see request options.
And now you just click, request item.
When you click request item-- your pickup location,
you need to make sure that you are using the WSU Global Campus
Delivery.
This way we know we're going to pull it from our stacks,
we're going to process it, and we're
going to stick it in the mail to you guys.
And that goes for any and all of the books that we have.
So if you happen to have the title of a book
that we don't have--
let's see.
For this one, we don't--
let's see.
Well, why is it not coming up?
Hang on one second.
OK.
That was kind of weird.
But anyway.
So this book we don't have access to.
When you see check holdings, this
means we don't actually have it in our collection.
But again, all you have to do is click on it,
and it's going to tell you to request Summit item.
It takes about five days for it to you.
You can actually-- since you are distance students--
if you live by one of them, you can actually click on,
Show Libraries, and it's going to tell
you which of the libraries within the consortium has it,
has a holding for it.
So if you live near Eastern Washington University,
you can just go down there, show them your Coug
when you check out, and they are going
to process it just like you were in the library here.
If you don't live near any of these,
all you need to do is click on, Request Summit Item, and again,
you're going to make sure that you click on Global Campus
Delivery.
And then hit Request and it's going to go through.
All right.
So that is Search It.
Are there any questions about Search It before we move on?
KAITLIN HENNESSY: Erica, we do have one question from Melissa.
She asks, for one of my courses, our professor
requires us to find specific articles using Search It.
Is there a great method to do that or a best method?
ERICA ENGLAND: So you just need to find articles
within Search It?
That's where your keywords are going to-- is he telling you
a specific article that you need to find
or he wants you to use Search It to find the articles?
KAITLIN HENNESSY: She said, specific articles.
ERICA ENGLAND: OK.
So you have the title of it-- if you have the title of it,
all you need to do is put the title of the article
in Search It and click Search, and it should hopefully
come up.
I didn't think to jot down the name of a title
so that we could look at it, so that you could see how that is.
But you should be able to find it that way.
If you are unable to find it by the article title,
you can always search by the author.
So if you just click on that, then you
should be able to find it one of two ways.
If you put it on reserve by any chance,
if you click on course reserves here,
just stick in either your instructor's name
or what the actual course is itself
and it's going to pull up anything.
And that's how you would actually
get that information, unless he's
put it in the Blackboard shelf.
So hopefully that answers your question.
KAITLIN HENNESSY: Thanks, Erica.
That's all the questions we have right now.
And Melissa said yes, it does answer her question.
ERICA ENGLAND: OK.
Good.
All right.
So another way that you can search for materials
is to actually look in our databases.
We have hundreds of databases.
From the library home page, all you have to do is click on,
Find Articles Databases.
So there's a couple of different ways that you can do this.
If you click on Databases A-Z, you'll see it pulls it up A-Z.
But if you know your subject--
like let's say you're an education major.
If you click on education-- so we
have 34 databases that deal specifically with education.
It's going to pool all of them up.
And then you can just go through all of these.
And it's nice because they give a brief
synopsis of what all is going to be included in this.
However, if you go to the databases by subject
and actually click on it--
so let's go back to education.
This is a really nice feature that
pops up, because it shows you what
your best bets within the discipline
are going to be for the databases.
So these are the ones that you are really
going to be able to find some information.
And then it's really nice because it gives you
the subject specific librarian.
And when you click on that, it's going to give you
Christie's contact information.
So if you have any education questions
you can always email Christie as well.
So, the databases-- I'm not going
to really go into them at all because they all
work very differently.
And it's all dependent upon your discipline
and how those databases work.
So for discipline-specific, I would always
recommend that you contact your librarian specifically,
because they are going to know the best way to search
within those databases.
We do have a few general databases.
And these general topics--
what they do is they search a broad amount of disciplines.
And so if you are really struggling to find something
within your own discipline database,
I would always recommend that you go into either Academic
Search Complete--
no, wait.
I'm sorry.
Academic Search Complete or LexisNexis.
LexisNexis is really good for pulling
in newspapers and magazines and things like that.
Academic Search Complete is a very user-friendly database.
You just search by keywords.
So if we're still doing cannibalism
and you search for it, it's just very user-intuitive.
You refine it the exact same way.
Here's how you get the scholarly peer-reviewed journals.
Down below is how you can actually
change the publication date.
And so maybe some of these weren't pulling up
in Search It.
Or maybe they were so far back that we weren't getting them.
And then you just click on the Find It,
and it's going to pull in the access options for that.
So that's how you search within our databases
And then I'm going to really quickly show you
the journals when you're searching
for a specific journal I would always recommend that you find
out what your top journals within your field
are, and go take a look.
Go find out what research is being done within your field,
and who the researchers are, and of course who the editors are.
Become familiar with the people within your field as well.
So if you're searching for a specific journal,
again, when you go to Find Articles Databases,
under Finding Full Text you can look at that e-journals
that we have.
And you guys should have access to all of these
because they are electronic.
So if you're searching for a specific journal,
they're going to pull up A-Z. If you're
searching for a specific journal,
you can just simply type it in.
What I want to show you guys is examples
of what happens when we have journals
that are only in print.
So for example, police chiefs.
This is a [INAUDIBLE].
It shows that we don't have access to this.
If you go in and you do a Search It for it--
you use Search It.
It's going to tell you that we have it in print.
So, remember, this is electronic-only.
But if you use Search It, it's going
to show you what else we have in print in the library itself.
And so for these, you would need to request
this via Interlibrary Loan.
So when you click on this, again,
under your availability and request options,
just click on Request Through Interlibrary Loan,
and it's actually going to start pre-populating everything
for you.
Just put in what volume, what issue,
the years that you need-- things like that.
Give them everything with asterisk.
And what they'll do is they will pull it from the shelf.
They will scan these in and they will email it to you directly.
So also make sure that the email that we have on file
is one that you actually check.
It's actually happened where students give us a fake email
address and so they're not getting the information
that they're looking for.
OK.
So if there's a journal that we only have limited access to--
the Journal of Biotechnology Law, you would click on it.
It's going to show you that we only
have the year 2009 to 2009.
We only have one year of this, right.
So if you need anything outside of the year of 2009,
all you have to do is click on Request Through Interlibrary
Loan and it's going to pull up the same information.
Give us the year, give us the volume, the issue.
Try to give as much information as you possibly can.
And then for journals that we don't own at all,
I'll show you what it looks like in both of them.
So here's the electronic journal.
It's telling you there's no records at all.
And then here, when you search in Search It--
remember we're looking for the journal, right.
And so it's not coming up at all.
When you look at type and you click down here,
if you don't find journals--
and I remember, we're looking for the journal Conscience,
right.
So here it is.
And it says, check holdings.
This means we don't have it whatsoever.
And so it's going to prompt you to--
oh, that's interesting.
Well, for some reason I'm not logged in.
But what it will do is, it's going
to prompt you to request the information
through Interlibrary Loan.
And again here it is.
Again, give as much information as you possibly can.
OK.
That's it for me.
Are there any questions?
KAITLIN HENNESSY: Hi, Erica.
We do have a few questions.
ERICA ENGLAND: OK.
KAITLIN HENNESSY: First is, I have
a question about the citation link
once you've located a book or an article.
For example, I click on the Chicago Tribune 16th edition
citation.
Does that mean it's also Chicago style or will I have to edit it
so it's in the correct format?
ERICA ENGLAND: OK.
So with these, we'll just go pull up an article.
So I always tell students, don't ever trust what is here.
Right.
So when you go to this, cite this item.
What it does is it gives you a whole bunch
of different ways of doing it.
And it is really nice that you can copy/paste this
into your reference list.
But what you need to do is you need to actually
go find the style guide, whether it's APA or MLA
Chicago, whatever it is.
And you can just Google that.
And you can always go to Purdue OWL.
They have great examples of how to cite
for the different styles.
But what you should do is you should copy this
into your reference list, and then actually go
find the actual accurate citation style guide,
and then make any necessary edits
and changes that you need to.
I can tell you right now that there is nothing that is ever
going to be all caps unless it has something to do
with the name of the journal.
So for example, this is OMEGA.
This would be capitalized.
But we see a lot--
the title's capitalized, the author's names are capitalized,
and that's not ever going to be correct.
So I would always just caution that you always
go double-check to make sure that it is, in fact, accurate.
KAITLIN HENNESSY: Thanks, Erica.
And Kara jokes, can you add other options
to make it easier for us.
LOL.
ERICA ENGLAND: [LAUGHING] You know what?
Send me a list of other options and I will I
will push them forward, and I will
let them know, like, students are requesting this.
This would help them because we understand
that it's very overwhelming and we
want to make this as simple as possible for you guys.
So please, if you ever have any suggestions, please let us
know what they are.
KAITLIN HENNESSY: Great.
Thanks, Erica.
Our next question asks, when ordering a book
from the online library, do we have to pay to mail it back,
or is it prepaid?
ERICA ENGLAND: No.
So it is prepaid.
When you actually get your book in the mail,
it will have the return postage stamp to it.
It's going to be mailed through priority mail
at the US post office.
So keep the box that it comes in.
Just take the stamp that's already out
and slap it on there.
If you lose the box, just make sure you keep the postage.
When you go to the post office, just get a new box
and slap it on there.
However, if you do lose the postage
that we've already mailed you, you
are now responsible for paying for it.
So I would only suggest that you just keep
the postage sticker in the book that you are actually using.
KAITLIN HENNESSY: Thanks.
And our next question from Jessica
asks, can we access the library loan system during the summer
semester even if we're not registered for summer classes?
ERICA ENGLAND: That is a question for Access Services
actually.
And that's actually a really good question.
So let me see if I can quickly find out how to contact them.
Because sometimes they can--
OK.
So under contact desk, if you go to Holland Terrill Library,
Access Services is who you want to contact.
Sometimes if you are going to be a continuing student,
we can grant you access to it.
If you live in the state of Washington,
since we're a land grant university,
we are open to the community.
So at that point you should be able to be a community
patron as well.
So I would suggest that you get a hold of Access Services
and find out what you as Global Campus students
need to do to get access during the summer.
KAITLIN HENNESSY: Great.
Thanks, Erica.
And if anyone else has questions, please
put them into the chat box now.
Otherwise we are going to start wrapping it up.
If you are getting extra credit from either Psych 265
or History 102, please do type that into the chat box,
unless you already have it by you name.
Matt made note of it.
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