Toxic behavior - one of the common, yet unfortunate side effects of building a community around
a popular online game.
The latest Developer Update from Blizzard didn't focus on the release of a new hero,
new skins, nor even a new map; rather, Jeff Kaplan took this opportunity to publicly address
the rising prevalence of toxicity in Overwatch matches and, subsequently, what Blizzard plans
to do about it.
Although working towards a solution is certainly great, some might wonder why the gamespace
is facing such struggles in the first place.
As almost any online gamer will tell you, toxic behaviour is not at all unique to the
Overwatch community.
Games that either pit players against one another or even demand cooperation among teammates
have the potential to incite negative interactions; In other words, multiplayer games.
The anonymity bi-product of online matchmaking with strangers dehumanizes players and minimizes
their inhibitions as well.
As a result, most popular esports today have had to deal with toxicity in their games'
communities at some point in time, and Overwatch is clearly no exception.
There are many examples of prior attempts to punish or reform poor-mannered players
in other games, such as League of Legends and Dota 2.
As for the former, Riot Games has been adapting and adjusting their system over the course
of years, and yet the community still upholds a far-from-enviable reputation.
That being said, substantial improvements have certainly been made and are continuing
on an upward trend season after season.
It cannot be denied that any action is better than none at all, and in that regard, Blizzard
truly believes its heavy allocation of workforce and resources to solving this problem (or
at least making a dent) deserves priority over any other new content or updates.
Playing Overwatch is a different experience for everyone, to some extent.
Not all players flame their teammates, but not every player interprets dialogue in the
same way either.
One criticism or insult typed in the heat of the moment can fly under the radar or,
conversely, ruin someone's day.
It is definitely difficult to argue that one minor slip-up should end an individual's
Overwatch career via banned account, but something absolutely needs to be done about those players
who do not acknowledge the reality of the human being behind each and every in-game
hero.
In this vein, Jeff Kaplan made some truly poignant remarks about the process of removing
toxicity from the gamespace, pointing out that a lot of the responsibility is on the
community.
While some would argue it is entirely the community's responsibility, Kaplan's suggestion
to type something positive in place of a negative comment (or simply saying nothing, at the
very least) can go a long way.
If players in Overwatch, or any online community for that matter, want to see an improvement
in the environment and even the development of the game itself, it begins with them.
Lest anyone forget, games are made for having fun -- and that extends to the communities
who enjoy them.
This has been Slash2 with your Overwatch News.
Thank you for joining us, and we'll see you next time.
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