HI, EVERYONE. THIS IS JEN LARSON AT H.U.D.
QUARTERS HERE TO TALK ABOUT THE C.N.A. e-TOOL.
THIS IS A REPEAT OF THE TRAINING THAT HAPPENED SESSION.
IF YOU'RE JOINING US FOR THE SECOND TIME, GREAT.
JUST TO GET ANOTHER RUN-THROUGH. IF THIS IS NEW TO YOU, THAT'S
GREAT, TOO. THIS IS A REPEAT OF THE TRAINING
THAT HAPPENED YESTERDAY. ALSO WANTED TO LET EVERYONE KNOW
THAT THIS TRAINING IS BEING RECORDED AND WILL BE POSTED AND
WE'LL SEND OUT AN EMAIL LETTING YOU ALL KNOW WHERE THAT IS.
BUT WE'RE NOT ANTICIPATING THAT WE'RE GOING TO GET A HUGE NUMBER
OF THESE C.N.A. SUBMISSIONS. SO YOU MAY WATCH THIS TRAINING
TODAY ANT NOT GET ONE FOR THREE MONTHS OR SO.
AND SO YOU'LL BE ABLE TO GO BACK AND WATCH THE TRAINING WHEN YOU
GET AN ACTUAL SUBMISSION TO REVIEW.
>> TALK ABOUT COMPLIANCE. >> YEAH.
SO WE ARE GOING TO HOST THIS WITH -- WE HAVE TO RUN IT
THROUGH SOME PRODUCTION. >> THE BROADCAST TEAM.
YEP. >> THANKS.
THE BROADCAST TEAM SO IT GETS CLOSED CAPTIONED AND EVERYTHING
AND IT WILL BE POSTED SHORTLY. SO JUST WANTED TO GO OVER THE --
FIRST THE PRESENTERS. I'M JEN LARSON, I'M IN THE
OFFICE OF ASSET MANAGEMENT AND SEAN FROM PROGRAM SYSTEMS
MANAGEMENT. BOTH OF THEM INSTRUMENTAL IN
GETTING e-TOOL LAUNCHED. 2 THANK YOU FOR BEING HERE TODAY
AND SHARING YOUR KNOWLEDGE WITH OUR STAFF.
GOING OVER THE AGENDA, WE'RE GOING TO START BY TALKING ABOUT
C.N.A.s IN GENERAL AND THE REQUIREMENTS FOR C.N.A.s AND
WE'RE GOING TO TALK ABOUT THE BUSINESS PROCESS FOR WORKING
WITH THE C.N.A. e-TOOL. THERE'S A SEPARATE PROCESS FOR
INSURED SUBMISSION AND NOT INSURED SUBMISSIONS.
IT DEPENDS WILL THERE'S A LENDER INVOLVED.
WE'LL TALK ABOUT THE DIFFERENT PROCESSES FOR BOTH OF THOSE.
AND THEN WE'LL HAVE A BRIEF OVERVIEW OF THE C.N.A. e-TOOL,
THE ASSESSMENT e-TOLL, THE VALIDATION ENGINE AND THE
REVIEWER PORTAL AS SHAUN AND KEVIN WILL GO OVER THE THREE
THINGS, JUST BRIEFLY TO GIVE YOU AN INTRODUCTION.
THERE ARE MORE DETAILED TUTORIALS POSTED ONLINE AND
WE'LL SHOW YOU WHERE TO ACCESS THOSE IF YOU NEED TO LOOK AT
THEM. BUT JUST AIMING FOR A BRIEF
OVERVIEW TODAY. OH, JUST ANOTHER HOUSEKEEPING
NOTE. I DID PUT EVERYONE ON MUTE ON
THE PHONE. IF YOU NEED TO ASK A QUESTION,
THERE'S A CHAT BOX IN THE LOWER RIGHT-HAND SIDE OF YOUR SCREEN.
AND JUST TYPE YOUR QUESTION IN THERE.
WE'LL TRY TO ADDRESS IT. WE'LL STOP A COUPLE OF TIMES FOR
QUESTIONS. FEEL FREE TO ASK, YOU KNOW, TYPE
A QUESTION WHENEVER YOU WANT. I'LL TRY NOT TO GO OVER
DUPLICATE INFORMATION TOO MUCH. SO JUST WANTED TO TOUCH ON THE
RELEVANT GUIDANCE FOR THE 3 C.N.A. e-TOOL.
SO THERE IS A HOUSING NOTICE. IT'S A NOTICE 2016-18.
AND I SHOULD MENTION OF THE SLIDE DECK IS ATTACHED TO THE
PRESENTATION, TOO. SO YOU SHOULD HAVE ACCESS TO THE
SLIDE DECK AND THE GUIDANCE IS HYPERLINKED IN THE SLIDE DECK.
THERE'S A NOTICE THAT'S ABOUT THE IMPLEMENTATION OF THE
C.N.A. e-TOOL AND WONDER WHAT CIRCUMSTANCES THE PROJECTS NEED
TO USE IT. THE MAP GUIDE IS ALSO RELEVANT.
APPENDIX 55 SECTION CALLED C.N.A.s FOR ASSET MANAGEMENT
FUNCTION, THAT MOSTLY DEALS WITH THE TEN-YEAR UPDATE C.N.A.s.
IT CAN BE USEFUL IN THE NONINSURED C.N.A.s ALSO.
THEN THERE'S ALSO A SECTION THAT I HAVE CITED THERE ABOUT
QUALIFICATIONS OF NEEDS ASSESSOR AND WHAT SHOULD BE INCLUDED IN A
NEEDS ASSESSMENT. LASTLY, WE HAVE HOUSING HANDBOOK
4350.1. A COUPLE CHAPTERS THAT ARE
RELEVANT. CHAPTER 4 RESERVED FOR
REPLACEMENT AND CHAPTER 7 ABOUT BUDGET AND RENT INCREASES.
THERE IS A STANDARD OF WORK IN PROCESS AND OUR STAFF ARE
WORKING ON DEVELOPING THAT WITH SOME FIELD STUFF.
BUT YOUR QUESTIONS TODAY AND KIND OF THE ISSUES THAT YOU
BRING UP IN THE COMING DAYS WILL REALLY HELP US SHAPE THAT SO
THAT IT MEETS YOUR NEEDS FOR GOING FORWARD.
SO I WANTED TO DO A BRIEF OVERVIEW OF WHAT A CAPITAL NEEDS
ASSESSMENT IS. IT'S REALLY AN INDEPENDENT
THIRD-PARTY CONTRACTOR WHO GOES OUT AND LOOKS AT THE PROPERTY
AND EVALUATES THE BUILDING, WHAT 4 CONDITION IT'S IN, IF THE
PROPERTY IS IN GOOD CONDITION, WHAT REPAIRS ARE GOING TO BE
NEEDED OVER THE NEXT 10 TO 20 YEARS.
THEY THEN TAKE OUT INFORMATION, PUT TOGETHER A YEAR BY YEAR
RAILROAD SCHEDULE OF CAPITAL NEEDS AND ASSOCIATED COSTS.
AND THEN WE USE THAT TO INFORM THE RESERVE FOR REPLACEMENT
DEPOSITS FOR THAT PROPERTY. THE ESTIMATE PERIOD IS 20 YEARS.
WE REQUIRE TEN-YEAR UPDATE FOR INSURED MORTGAGES AND WE'LL TALK
A LITTLE BIT ABOUT THAT LATER. THE REPAIRS ARE DIVIDED WHEN THE
CAIN IS COMPLETED. THE REPAIRS ARE GUIDED INTO
CRITICAL, NONCRITICAL AND FUTURE, SO YOU CAN FIND OF
DECIDE AND PRIORITIZE BETWEEN THE REPAIRS.
A C.N.A. REPORT, THIS IS THE FOLLOWING THE ASTM STANDARD.
THERE ARE DIFFERENT ELEMENTS THAT ARE INCLUDED AND EXECUTIVE
SUMMARY THAT KIND OF GIVES A GENERAL OVERVIEW.
THE SCOPE WHICH IS GOING TO TALK ABOUT WHAT ITEMS WERE LOOK AT IN
THE BUILDING, WHAT SYSTEMS, OVERALL GENERAL DESCRIPTION OF
THE BUILDING, THE SITE. WE'LL GO ALL OF THESE ELEMENTS
OF THE BUILDING. THERE ARE ALSO BE GENERALLY
EXHIBITS WITH THE C.N.A. AND THOSE ARE OFTEN PICTURES, THEY
CAN BE MAINTENANCE RECORDS OR OTHER THINGS THAT HELP SUPPORT
THE ASSESSOR'S EVALUATION OF THE CONDITION OF THE BUILDING.
AND WHAT REPAIRS ARE NEEDED THERE.
SO NOW THAT WE HAVE TALKED ABOUT THE C.N.A. A LITTLE BIT, LET'S
TALK ABOUT THE C.N.A. e-TOOL. THIS IS SOMETHING THAT WAS
DEVELOPED BY PRODUCTION, 5 ORIGINALLY FOR PRODUCTION USED
TO HAVE LENDERS TO EMIT C.N.A. WITH INSURED MORTGAGE
APPLICATIONS. IT'S BEEN IN USE AND MANDATORY
FOR PRODUCTION PROJECTS SINCE NOVEMBER 1ST.
PRODUCTION HAS BEEN USING THIS FOR A FEW MONTHS NOW
EXCLUSIVELY. WE ARE STARTING FEBRUARY 1ST
WITH OUR PROJECTS. AND IT'S REALLY A e-TOLL TO
STANDARDIZE AND STREAMLINE THE PROCESS.
WE WERE GETTING THE C.N.A.s, WE WERE GETTING THEM IN VARIOUS
FORMATS, PAPER. THIS WASN'T EASY TO ACCESS IN
THE FUTURE, DOWN THE LINE. THE C.N.A. e-TOOL IS A WAY TO
TAKE IN THE INFORMATION IN THE SAME WAY AND STORE IT IN THE
SAME WAY SO YOU WERE ABLE TO ACCESS IT IN THE FUTURE FOR
ASSET MANAGEMENT PURPOSES. THERE'S FOUR PARTS TO THE
C.N.A. e-TOOL. FIRST, THE ASSESSMENT TOOL A
LARGE EXCEL SPREADSHEET, IT HAS A LOT OF DIFFERENT PAGES.
THE NEEDS ASSESSOR FILLS THAT OUT TO ENTER THE DATA IN THE
STANDARDIZED FORMAT. THEN THERE'S A VALIDATION
ENGINE, WHICH YOU UPLOAD YOUR COMPLETED EXCEL FILE TO THE
VALIDATION ENGINE. AND IT WILL TELL YOU IF THERE'S
ANY FLAGS. AND WE'LL TALK MORE ABOUT FLAGS
LATER AS WE GO THROUGH THE ACTUAL TOOL.
THE FLAGS ARE JUST A WARNING THAT MAYBE SOMETHING IS WRONG,
EITHER THERE'S A COUNT OFF OR A PROBLEM WITH THE NEEDS
ASSESSMENT. THE FIRST TWO WILL BE USED BY
EVERYBODY. 6 THE SUBMISSION PORTAL WILL BE
USED BY LENDERS. IT'S A SECURE WEB-BASED PORTAL
THAT THEY CAN USE TO SEND THE ASSESSMENT TOOLS TO H.U.D.
THEN THE REVIEWER TOOL IS AVAILABLE IN SECURE SYSTEMS,
MANY OF YOU HAVE ACCESS AND WE'LL TALK ABOUT HOW TO GET
ACCESS IF YOU DON'T HAVE ACCESS. BUT IT SHOULD SHOW UP IN YOUR
LIST OF SECURE SYSTEMS WHEN YOU LOG IN, YOU KNOW, IN THE SAME
SCREEN AS FAST AND PATH AND ALL THE OTHER SECURE SYSTEMS.
THAT'S A WAY BY WHICH YOU CAN LOOK AT THE C.N.A. AND APPROVE
THEM IN THE REVIEWER TOOL. SO TALKING ABOUT THE
REQUIREMENTS. WE ARE REQUIRING THE C.N.A.
e-TOOL USE AS OF FEBRUARY 1ST FOR A COUPLE TYPES OF PROJECTS.
WE'RE REALLY STARTING SMALL. WE REQUIRE C.N.A.s FOR OTHER
PROJECTS, TOO. HAVE ASSIGNMENTS ON THE BIGGEST
ONE, BUT WE'RE NOT REQUIRE C.N.A. e-TOOL USE FOR HELP
ASSIGNMENTS RIGHT NOW. THE ONLY PROJECTS REQUIRED TO
USE THE C.N.A. e-TOOL AT PRESENT ARE PRAX, WITH RENT
INCREASES THAT SIGNIFICANTLY IMPACT.
IF THERE'S A PRACTICAL WITH MAJOR CAPITAL NEEDED AND WANT TO
INCREASE THE RESERVE FOR REPLACEMENT ACCOUNT, EITHER BY
THE GREATER OF 5% OR $500, THEY NEED TO REQUEST H.U.D.'S
APPROVAL FOR A RENT INCREASE TO DO THAT OBVIOUSLY.
AND WE WANT THEM TO FILL OUT THIS C.N.A. e-TOOL TO MAKE
SURE THAT ANY INCREASE THAT THEY'RE REQUESTING IS SUPPORTED
BY THE CAPITAL NEEDS OF THE BUILDING.
SO AGAIN THIS IS ONLY FOR PUMP 7 RAX WITH LARGE CAPITAL NEEDS
REQUESTING AN INCREASE. WE ALSO HAVE WHAT'S CALLED
TEN-YEAR CAPITAL NEEDS UPDATES FOR INSURED MORTGAGES.
AND THOSE WERE REQUIRED FOR 223F PROJECTS INITIALLY.
IN 2011 IT WAS CHANGED TO ALL MULTI-FAMILY ENDORSEMENTS, BUT
ONLY FOR THOSE THAT WERE ENDORSED AFTER 2011.
SO 223F, TEN-YEAR UPDATES SHOULD BE COMING IN NOW.
BUT 221 D4 AND OTHER TYPES OF ENDORSEMENTS WON'T START COMING
IN, BE REQUIRED UNTIL 2021 OR SO.
SO WE'LL CERTAINLY GIVE YOU MORE NOTICE OF THAT.
FOR THE PRESENT IT'S ONLY 223F PROJECTS REQUIRED TO SUBMIT
A TEN-YEAR UPDATE TO C.N.A. THEN THERE'S ALSO PARTIAL
PAYMENT OF CLAIM AND LOAN MODIFICATIONS.
THOSE ARE FAIRLY RARE, BUT THE FOLKS ARE REQUIRED TO SUBMIT
THROUGH THE C.N.A. e-TOOL ALSO.
IT'S ALSO IMPORTANT TO NOTE ESPECIALLY FOR PRAX WHERE MONEY
MIGHT BE TIGHT, THE EXPENSE IS ELIGIBLE FOR REIMBURSEMENT FROM
THE RESERVE FOR REPLACEMENT ACCOUNTS.
THERE'S A PRAX THAT NEEDS TO DO, THEY CAN REQUEST REIMBURSEMENT
FOR THE STUDY. IT CAN BE KIND OF COSTLY.
THEY CAN REQUEST REIMBURSEMENT FROM THE RESERVE FOR REPLACEMENT
ACCOUNT. OKAY.
AND THEN TALKING ABOUT THE BUSINESS PROCESS.
SO WE HAVE A COUPLE DIFFERENT WAYS TO SUBMIT THESE C.N.A.,
DEPENDING ON IF THERE'S A LENDER INVOLVED.
THE PRODUCTION SIDE OF LENDERS 8 ARE REQUIRED TO SUBMIT THESE
C.N.A.s. SO WE HAVE A LOT OF LENDERS THAT
ARE ALREADY FAMILIAR WITH THIS PROCESS AND HAVE DONE IT.
MAYBE ON THE PRODUCTION SIDE, MAYBE NOT SO MUCH ON THE
SERVICING SIDE. BUT THEY SHOULD BE FAMILIAR OR
BE ABLE TO TALK TO FOLKS ABOUT HOW TO DO IT.
I GOT A QUESTION FROM MIKE ON THE REQUIREMENT.
500 PER MONTH OR ANNUALLY? IT'S THE LARGER OF 5% OR $500.
SO $500 IS ONLY REALLY APPLICABLE FOR REALLY SMALL
PRAX. IT WOULD BE A 5% ANNUAL INCREASE
FOR MOST OTHER PRAX. BUT I KNOW WE HAVE A COUPLE
REALLY SMALL ONES OUT THERE. SO FOR INSURED MORTGAGES THE
LENDER IS GOING TO HIRE A NEEDS ASSESSOR.
THEY'LL GO THROUGH THE TOOL, DO THE THINGS, DO ALL OF THE --
FILL OUT ALL OF THE FORMS. THE LENDER WILL LOOK AT THE FORM
AND THEN SUBMIT IT THROUGH THE SUBMISSION PORTAL.
WE'RE GOING TO CENTRALLY ASSIGN THOSE AT HEADQUARTERS FOR RIGHT
NOW. THE ONLY OTHER WAY TO DO IT IS
YOU FOLKS CHECK EVERY NIGHT AND SEE IF ANYTHING IS SUBMITTED.
IT DOESN'T SEEM PRACTICAL WHEN THERE'S NOT TONS COMING IN YET.
FOR NOW WE'LL BE ASSIGNING THEM FROM HEADQUARTERS, IN THE FUTURE
WE MAY REEVALUATE THAT. BUT ONCE THAT'S APPROVED, THE
C.N.A. IS PERMANENTLY RETAINED MOUNTAIN REVIEWER TOOL.
IF YOU HAVE QUESTIONS ABOUT THE PARTICULAR PROPERTY, YOU CAN GO
IN THE C.N.A. e-TOOL AND CHECK THAT OUT.
FOR PRAX PROPERTIES THE OWNER 9 HAS TO GO AHEAD AND HIRE A NEEDS
ASSESSOR. WE ARE HAVING A TRAINING FOR
JAMBALAYA OWNERS ON THURSDAY OF THIS -- PRAX OWNERS ON THURSDAY
OF THIS WEEK, TO LET THEM KNOW ABOUT THIS REQUIREMENT AND THE
NEEDS ASSESSOR, HOW TO HIRE ONE AND WHAT THEY SHOULD BE LOOKING
FOR. SO WE WANTED YOU TO HAVE THIS
TRAINING IN ADVANCE OF THAT, SO IF YOU START GETTING QUESTIONS,
HOPEFULLY KNOW WHAT THEY'RE TALKING ABOUT.
BUT THEY'RE REQUIRED TO HIRE THE NEEDS ASSESSOR, GOES OUT AND
COMPLETES THE ASSESSMENT TOOL. THEY'RE GOING TO SEND YOU THE
C.N.A. FILE. SO THE ACTUAL EXCEL FILE, A
AFTER IT'S BEEN THROUGH THE VALIDATION ENGINE.
THEY NEED TO VALIDATE THE FILE, MAKE SURE ANY FLAGS ARE
ADDRESSED AND SEND IT TO YOU IN THE INCOMING EMAIL ADDRESSES.
AND THE QUESTION HERE ABOUT CAN A NEEDS ASSESSOR BE IDENTITY OF
INTEREST? THAT MIGHT BE A PRODUCTION
QUESTION. MIGHT HAVE TO LOOK AT THAT ONE.
I'M NOT SURE. KEVIN, DO YOU KNOW?
>> COULD YOU REPEAT THE QUESTION.
>> ACCOUNT NEEDS ASSESSOR BE IN IDENTITY OF INTEREST WITH THE
OWNER? >> WITH THE OWNER?
I'LL HAVE TO SAY NO. BECAUSE THE NEEDS ASSESSOR IS
SUPPOSE TO BE AN INDEPENDENT AUDITOR, SO TO SPEAK.
>> OKAY. >> I DON'T THINK I DON'T THINK
SO. >> WE THINK NO.
THAT'S A GREAT QUESTION. 10 THANKS.
THE OWNER WILL SEND IN THE C.N.A. FILE IN A LARGE ZIP FILE
TO THE DESIGNATED PERSON. YOU WILL THEN REVIEW AND APPROVE
AND MAKE SURE ALL THE FLAGS ARE ADDRESSED AND REALLY THE S.O.W.
WHERE THAT'S GOING TO COME IN, WE DEFINITELY RECOGNIZE THAT
LOOKING AT A NEEDS ASSESSMENT IS SOMETHING RATHER NEW FOR
H.U.D.'S TASKS. YOU'LL NEED DIRECTION, WHAT
CONSTITUTES A GOOD NEEDS ASSESSMENT.
WE'RE WORKING ON THOSE -- THAT IN THE S.O.W.
IN THE MEANTIME, IF YOU HAVE QUESTIONS, PRODUCTION STAFF ARE
GENERALLY PRETTY HAPPY TO HELP. THEY'VE BEEN DOING THIS FOR A
WHILE. WE ENCOURAGE YOU TO REACH OUT TO
YOUR PRODUCTION FOLKS FOR SOME ADVISEMENT IF NEED BE.
UPON APPROVAL, WHEN YOU'VE APPROVED A PRAX C.N.A., YOU'LL
SEND IT TO BRIAN MURRAY IN HEADQUARTERS.
AND HE WILL UPLOAD IT INTO THE C.N.A., USING THE SUBMISSION
TOOL. HE'LL UPLOAD IT, SO IT WILL BE
AVAILABLE IN THE TOOL FOR YOU LATER IF YOU NEED TO GO BACK AND
ACCESS IT. SO THE NEXT SLIDE IS JUST A
PROCESS CHART OF KIND OF THE SAME PROCESS THAT I JUST TALKED
ABOUT, IT'S IN CHART FORM. VISUAL FORM IF YOU'RE A VISUAL
PERSON. SO, YOU KNOW, THE LENDER HIRES
THE NEEDS ASSESSOR. NEEDS ASSESSOR DOES THE
ASSESSMENT AT THE PROPERTY, THEY SEND IN THE FILE THROUGH THE
REVIEWER, THROUGH THE SUBMISSION PORTAL.
YOU WILL GET IT IN THE PREVIEWER 11 PORTAL AND YOU WILL DO YOUR
APPROVAL -- REVIEW AND APPROVAL IN THE REVIEWER PORTAL AND THEN
YOU'LL APPROVE, THAT WILL GO BACK THROUGH THE REVIEWER PORTAL
AND THE NEEDS ASSESSMENT WILL BE THERE IN THE REVIEWER PORTAL IF
YOU NEED TO ACCESS IT AGAIN. ONE INTERESTING POLICY POINT I
WANTED TO BRING UP. WE'VE GOTTEN A COUPLE OF
EXAMPLES OUT THERE OF TIMES WHEN THE LENDER AND THE OWNER DIDN'T
AGREE WHEN THIS TEN-YEAR ASSESSMENT WAS DONE.
WHERE THE LENDER EITHER WANTS TO IMPOSE A HIGHER OR THE OWNER
DOESN'T AGREE WITH THE CRITICAL REPAIRS THAT ARE IDENTIFIED.
SOMETHING LIKE THAT. SO IT'S BEEN ASKED AND WE'RE
STILL NOT SURE. WE'RE STILL WORKING THROUGH,
WHAT'S H.U.D.'S ROLE WHEN THE OWNER AND LENDER DISAGREE ON
THIS RESERVE FOR REPLACEMENT DEPOSIT IN THE LONG-TERM.
SO JUST BE AWARE THAT WE DO KNOW ABOUT THAT POLICY ISSUE AND
WE'RE WORK ON ADDRESSING IT. BUT FOR RIGHT NOW IT'S A LITTLE
BIT OF A -- A LITTLE BIT UNCLEAR WHAT H.U.D.'S ROLE IS IN THE
EVENT OF A DISAGREEMENT THERE. SO LOOKING AT THE FLOW CHART FOR
BUSINESS PROCESS FOR UNINSURED PROPERTIES.
AGAIN THE OWNER THERE IS A THIRD-PARTY NEEDS ASSESSOR, THE
NEEDS ASSESSOR GOES OUT AND DOES THE ASSESSMENT.
THEY COME AND PROVIDE THE EXCEL FILE TO THE OWNER, THAT THEY'VE
ADDRESSED ANY FLAGS THAT MAY HAVE COME UP.
THEN THEY SEND THE FILE TO THE INCOMING EMAIL ADDRESS.
AND IT WILL GET ENTERED INTO THE CORRESPONDENCE TO RESPOND TO
TEMPERATURE YOU'LL REVIEW IT, 12 MAKE SURE AND MAKE SURE
EVERYTHING LOOKS OKAY, THEY'VE ADDRESSED ANY FLAGS AND THE
AMOUNT THEY'RE LOOKING FOR IN TERMS OF RFOR R IS SUPPORTED BY
THE NEEDS ASSESSMENT. ONCE YOU'VE APPROVED THAT OR
SENT IT BACK TO THEM FOR MORE INFORMATION, YOU CAN EITHER SEND
IT BACK FOR MORE INFORMATION OR APPROVE IT.
ONCE YOU HAVE APPROVED, YOU'LL SEND IT THEN TO BRIAN MURRAY IN
HEADQUARTERS AND HE WILL GO AHEAD AND UPLOAD THAT INTO THE
REVIEWER TOOL, SO IT WILL BE THERE IN THE REVIEWER TOOL IF
YOU NEED TO ACCESS IT IN THE
FUTURE. SO THIS IS JUST A LITTLE BIT
MORE DETAIL ABOUT SENDING UNINSURED PROPERTIES ONCE
EVERYTHING COMES TO THE ASSET MANAGEMENT OFFICE.
YOU WILL REVIEW THE TOOL, FLAG NOTES, EXHIBITS.
IT'S REALLY -- THE CHART THAT WE JUST TALKED ABOUT.
BUT MOST IMPORTANT IS SENDING IT TO BRIAN MURRAY IN HEADQUARTERS,
WHEN EVERYTHING IS COMPLETE, SO THAT IT CAN BE IN THE e-TOOL
FOR FUTURE REFERENCE. OH, YES.
AND NANCY ASKED A QUESTION. CAN YOU CLARIFY THAT C.N.A. IS
NOT REQUIRED. SO C.N.A. IS REQUIRED, BUT
C.N.A. e-TOOL USE IS NOT REQUIRED.
SO THEY DO NOT NEED TO USE THIS e-TOOL.
BUT THEY DO NEED TO SUBMIT A C.N.A. FOR H.U.D. ASSIGNMENTS.
THEY CAN SUBMIT WHATEVER FORMAT THEY WANT.
LORI ASKED HOW DO WE HANDLE PRAX PROPERTIES WITH AN INFORMAL
15-YEAR CAPITAL PLAN, WITH FUTURE DEPOSIT INCREASES OVER 13
5%? SO IF THAT'S BEEN ALREADY
APPROVED, I THINK THEY'RE FINE. IT'S ONLY FOR NEW PROPERTIES
THAT ARE COMING IN FOR A NEW INCREASE IN THEIR R FOR R.
THAT'S WHEN THEY WOULD NEED TO SUBMIT A CAPITAL PLAN.
WE REALLY JUST WANT TO MAKE SURE, IF ANY PRAX ARE LOOKING TO
MAKE MAJOR CAPITAL IMPROVEMENTS, WE WANT TO MAKE SURE THEY'RE
LOOKING AT EVERYTHING, MAKING SURE THEY'RE TAKING INTO ACCOUNT
EVERYTHING THAT THEY NEED TO DO TO KEEP THEIR PROPERTY HEALTHY
IN THE LONG-TERM. AND SO I'M GOING TO TURN IT OVER
TO SHAUN WHO IS GOING TO WALK THROUGH THE ASSESSMENT TOOL.
SO, SHAUN? >> HELLO.
GOOD MORNING. I'M GOING TO BE GOING OVER THE
ASSESSMENT TOOL. WHAT ARE THE FORMS THAT ARE IN
THERE, WHAT'S REQUIRED, I'M GOING TO SHOW YOU EXACTLY WHAT
IT LOOKS LIKE IN THE EXCEL. IT'S AN EXCEL-BASED ASSESSMENT
TOOL THAT IS PROGRAMMED WITH VISUAL BASIC.
AND THEN AFTER IT'S COMPLETED, IT WILL GO INTO THE VALIDATION
ENGINE, WHICH IS PROGRAMMED IN JAVA AND IT WILL PRODUCE THE
RESULTS. KEVIN, MY COLLEAGUE, IS GOING TO
BE GOING OVER THAT NEXT. BUT LET ME FIRST GIVE YOU SOME
TRAINING ON THE ASSESSMENT TOOL. YOU'RE NOT RESPONSIBLE FOR
FILLING IT OUT. I JUST WANT TO BE CLEAR ON THAT.
BUT I JUST WANT YOU TO KNOW WHAT THE NEEDS ASSESSOR AND LENDER
WILL BE FILLING OUT. ALL RIGHT.
FIRST, LET ME GO AHEAD AND SHOW YOU WHERE YOU CAN FIND 14
INFORMATION ON THE ASSESSMENT TOOL, IF YOU'RE INTERESTED IN
MORE INFORMATION, YOU'LL SEE I WENT TO THE C.N.A. e-TOOL HOME
PAGE. AND THEN I WENT TO WEBINARS AND
TUTORIALS. I WENT AHEAD AND COMPRESSIONED
THAT -- PRESSED THAT. THIS IS BASICALLY EVERY SINGLE
FORM IN THE ASSESSMENT TOOL, IF YOU WANT MORE INFORMATION ABOUT
IT, BASICALLY DAVID WIL DERMAN AND I FILMED EVERY SINGLE FORM
AND HOW TO FILL IT OUT. SO LET ME ALSO SHOW YOU -- OKAY.
SO WHAT IS THE ASSESSMENT TOOL? WELL, IT IS A -- IT'S ABOUT 15
FORMS THAT ARE FILLED OUT BY THE NEEDS ASSESSOR.
YOU CAN GET TO IT BY GOING TO THE C.N.A. e-TOOL HOME PAGE.
JUST GO TO GOOGLE.COM, TYPE IN C.N.A. e-TOOL.
SEARCH. THE VERY FIRST THING THAT POPS
UP IS THE C.N.A. e-TOOL HOME PAGE.
AND THEN YOU'LL SEE ASSESSMENT TOOL.
LET ME JUST OUTLINE THIS HERE, SO YOU KNOW WHERE IT CAN BE
FOUND IF ANYONE ASKS. YOU GOT THE ASSESSMENT TOOL.
WE CURRENTLY POSTED VERSION 4 AROUND MARCH 1ST, WE HOPE TO
POST VERSION 5. EVERY VERSION WE POST WILL BE
BETTER THAN THE LAST. WITH MORE FUNCTIONALITY.
SO THIS IS VERSION 4 OF THE ASSESSMENT TOOL.
YOU CAN SEE THE VERSION WHEN IT WAS RELEASED.
LIKE I SAID THERE ARE 15 FORMS. THESE ARE TO BE FILLED OUT BY
THE NEEDS ASSESSOR, LENDER, OWNER.
MOSTLY THE NEEDS ASSESSOR SEQUENTIALLY. 15
SO YOU FILL OUT THE PARTICIPANT FORM FIRST.
AND WHAT I HAVE HERE, THIS IS YOUR VISUAL BASIC AND BEHIND
THIS IS THE EXCEL WORKSHEET THAT GOES WITH IT.
YOU'LL NOTICE YOU CAN UPDATE THEM BOTH AT THE SAME TIME.
BUT WE RECOMMEND THAT THEY FILL OUT THE FORMS AND THE VISUAL
BASIC. SO I SEE A QUESTION.
OKAY. I'LL GET TO YOUR QUESTION ABOUT
THE INTERNAL USER MANUAL. LET ME FIRST EXPLAIN THE
ASSESSMENT TOOL FIRST. SO, OKAY, SO YOU'VE GOT THE
PARTICIPANT FORM. THE PROPERTY FORM.
THE SITES FORM AND ALL OF THESE ARE TIED TO EACH OTHER.
THIS IS A COMPLETED SAMPLE. SO YOU ALL CAN SEE WHAT IT LOOKS
LIKE. AND SO BASICALLY THESE FIRST 13
FORMS ARE PHYSICAL CHARACTERISTICS OF THE PROPERTY
AND THEN YOU'LL NOTICE THAT THE TWO FORMS AT THE END ARE COLOR
CODED IN GREEN AND THOSE ARE FINANCIALLY RELATED.
KEVIN HAHN, IF YOU HAVE ANYTHING YOU WANTED TO ADD ON THE
ASSESSMENT TOOL? EXCELLENT.
IN A NUTSHELL, THAT'S BASICALLY THE ASSESSMENT TOOL THAT'S
FILLED OUT BY THE NEEDS ASSESSOR.
PRIMARILY. IF ANYONE EVER WANTS
INSTRUCTIONS, ADDITIONAL INSTRUCTIONS CAN BE FOUND ON THE
WEB PAGE, INSTRUCTIONS FOR USE OF THE C.N.A. e-TOOL, WHERE
WE'VE EXPLAINED IN DETAIL HOW TO FILL OUT THE ASSESSMENT TOOL.
SO, YES, JANICE GORDON SAID THAT -- SHE'S SAYING THERE'S AN ISSUE 16
WITH THE INTERNAL USER MANUAL. I HAVE NOTICED THIS AS WELL.
I RECOMMEND USING GOOGLE CHROME, WHICH TENDS TO UPLOAD IT A
LITTLE QUICKER THAN INTERNET EXPLORER.
YOU DON'T HAVE GOOGLE CHROME, YOU MIGHT HAVE TO CALL THE HITS
HELP DESK TO GET IT. THIS IS A BIG FILE.
I'M GOING TO TRY AND UP-- OPEN IT NOW.
IT DOES WORK. YOU SEE IT OPENED JUST THERE.
AND THIS REALLY EXPLAINS HOW TO NAVIGATE THE REVIEWER TOOL,
WHICH KEVIN HAHN IS GOING TO BE EXPLAINING HOW TO DO.
SO HAVING SAID THAT, I THINK -- DOES ANYONE ELSE HAVE ANY
ADDITIONAL QUESTIONS ABOUT THE ASSESSMENT TOOL?
LIKE I SAID, YOU'RE NOT RESPONSIBLE FOR FILLING THIS
OUT. BUT IT IS THE WAY THAT OUTSIDE,
YOU KNOW, NEEDS ASSESSORS ARE PUTTING IN THE DATA THAT WE NEED
TO FILL OUT A CAPITAL NEEDS ASSESSMENT.
HAVING SAID THAT I TURN IT OVER TO KEVIN HAHN, WHO WILL EXPLAIN
HOW TO DO A VALIDATION AND THEN WE'RE ALSO GOING OVER THE
REVIEWER TOOL. HERE YOU ARE, KEVIN.
>> GOOD MORNING, EVERYONE. IF WE COULD GO BACK TO THE SLIDE
DECK. >> SURE.
>> WE'LL GO THROUGH THAT. OKAY.
SO I'LL TALK ABOUT THE VALIDATION ENGINE, THE REVIEWER
PORTAL. JUST A TORATE -- REITERATE.
IT'S LIKE A BUCKET, IF YOU WILL. EXCEPT THE BUCKET HAS DIFFERENT
COMPARTMENTS. SO IT'S A WAY TO TAKE IN THE 17
INFORMATION WITH DIFFERENT CATEGORIES AND ORGANIZE THEM IN
THE WAY THAT WE WOULD LIKE. SO LET'S CREATE THIS.
THIS BUCKET COLLECTS INFORMATION AND THE DATA THAT H.U.D. CARES
ABOUT THE MOST. IN THE WAY THAT WE WANT TO SEE
THEM IN THE VERY STADDIZED FORMAT, COULD WE CAN REVIEW THEM
MORE EFFICIENTLY. THE VALIDATION ENGINE IS THE
BUCKET OF INFORMATION. THIS BUCKET OF INFORMATION THAT
WE COLLECTED. IT GETS WEIGHED AND MEASURED AND
ASSESSED BEFORE BEING POURED INTO THE DATABASE.
THE LOCATION OF THE VALIDATION ENGINE IS PUBLICLY AVAILABLE IN
OUR -- ON OUR C.N.A. WEB PAGE FOR NEEDS ASSESSMENT AND ALSO
USERS. IT'S ALSO EMBEDDED INTO THE
LENDER SUBMISSION PORTAL. AND YOU CAN ALSO FIND IT UNDER
OUR H.U.D. REVIEWER PORTAL AS WELL.
WHAT THE VALIDATION ENGINE DOES IT TAKES IN ALL OF THE
INFORMATION AND CHECKS AGAINST H.U.D.'S REGULATIONS AND RULES.
ALSO LOOKS AT THE NUMERICAL DATA, THE DEPOSIT AMOUNTS, THE
FUTURE EXPECTED EXPENSES AND THINGS LIKE THAT AND PROVIDES
IMMEDIATE FEEDBACK. IN A MATTER OF SECONDS
VALIDATION ENGINE TAKES IN THE INFORMATION, THE BUCKET OF
INFORMATION AND ASSESSES THAT AND PROVIDES IMMEDIATE FEEDBACK.
AND THAT FEEDBACK IS DONE THROUGH WHAT WE CALL A FLAG.
NEXT SLIDE. SO THE VALIDATION ENGINE SYSTEM
AUTOMATICALLY GENERATES THESE FLAG NOTES ABOUT THE PROPERTY.
THERE ARE THREE TYPES OF FLAGS. THE FIRST IS A SEVERE FLAG. 18
THESE FLAGS INDICATE THINGS ABOUT THE PROPERTY OR ERRORS IN
THE ASSESSMENT TOOL. THAT ARE JUST NOT ACCEPTABLE
ACCORDING TO H.U.D.'S RULES AND RECREATIONS.
THAT MUST BE FIXED. SO, FOR EXAMPLE, LET'S SAY THE
NEEDS ASSESSOR SAID THERE'S A BUILDING ON SITE, HE PUT NO
NUMBER TO THAT BUILDING OR ANY ADDITIONAL INFORMATION ABOUT THE
BUILDING. IT'S VERY KIND OF GLARING ERROR
THAT MUST BE FIXED. NOW FROM THE H.U.D.'S REVIEWER'S
SIDE, WE WILL NEVER SEE THE FLAGS, BECAUSE UNLESS THE SEVERE
FLAGS ARE FIXED, THE C.N.A. CANNOT BE SUBMITTING IN THE
FIRST PLACE. NOW THE INFORMATION FLAGS ARE
THE NEXT TYPE OF FLAGS. THESE ARE INDICATED AS -- I'LL
SHOW YOU THE LATER ONES WHEN WE GET INTO THE REVIEWER PORTAL.
THE INFORMATIONAL FLAGS, AS IT SAYS, IT'S JUST FOR YOUR
INFORMATION. IT'S A C.N.A. e-TOOL SAYING WE
NOTICED THIS, I'LL KEEP THIS IN AND SO ON AND SO FORTH.
THE WARNING FLAGS, THESE ARE INDICATED AS "W" IN THE REVIEW
PORTAL. THE WARNING FLAGS ARE THE FLAGS
WE SHOULD PAY ATTENTION TO. THESE ARE THE ITEMS THAT THE
C.N.A. e-TOOL IS SAYING EITHER QUESTIONABLE OR THINGS ARE
OUTSIDE OF H.U.D.'S ACCEPTED PRACTICES.
AND THEN THE SUBMITTER TYPICALLY THE LENDER WORKING WITH THE
OWNER MUST EXPLAIN THEM OR ADJUST THEM.
OKAY. SO LET'S GO AHEAD AND JUMP INTO
THE REVIEWER TOOLS. KIND OF TAKE IT STEP-BY-STEP FOR 19
YOU. OKAY NOW WITH THE H.U.D. STAFF
THROUGH ALL OF THIS READING OF THE FLAGS AND I SHOULD LOOK AT
THE CONTENT OF THE C.N.A. IT'S THE REVIEWER TOOL.
NOW I WANT TO EMPHASIZE ONCE AGAIN THAT THIS IS PRIMARILY FOR
THE F.H.A. INSURED PROPERTIES, WHERE THE LENDER IS INVOLVED.
FOR PRAX IT WILL BE DONE OUTSIDE OF THE REVIEWER PORTAL AND THEN
JEN CAN EXPLAIN THAT AND SHOW THE FLOW CHART FOR IT.
ONCE AGAIN WHAT I'M ABOUT TO SHOW YOU IN TERMS OF THE
REVIEWER PORTAL AND WHAT YOU'RE GOING TO SEE WITHIN THE REVIEWER
PORTAL, THESE ARE THE C.N.A. SUBMITTED BY A LENDER.
SO IT'S PRIMARILY FOR INSURED PROPERTIES.
OKAY. SO GOING BACK TO THE BUCKET.
THE BUCKET INFORMATION AFTER GETTING VALIDATED AND ASSESSED,
GETS POURED INTO OUR DATABASE. AND THAT'S WHAT WE CALL THIS
SUBMISSION OF C.N.A. e-TOOL.
THE LENDERS WOULD DO THAT FOR THE INSURED DEALS.
ONCE THE C.N.A. IS SUBMITTED TO OUR DATABASE, AS H.U.D. STAFF WE
GO TO THE REVIEWER PORTAL TO OPEN UP THAT C.N.A. AND DO OUR
REVIEW. SO WE'LL GO AHEAD AND SHOW YOU
WHERE YOU CAN FIND THE REVIEWER PORTAL.
DID YOU SAY THE PRAX SUBMISSION WILL NOT SHOW IN THE PORTAL?
IT WILL NOT BE SUBMITTED BY THE LENDER.
AND AGAIN I THINK JEN WENT OVER BRIEFLY THROUGH THE FLOW CHARTS.
FOLLOWS A DIFFERENT FORMAT. SO YOU CAN, YOU KNOW, GO BACK TO
THAT AND LOOK AT THAT WHOLE PROCESS. 20
IN MORE DETAIL. >> THIS IS JEN.
IT WON'T SHOW UP IN THE REVIEWER PORTAL UNTIL YOU SEND IT TO
HEADQUARTERS AND HAVE BRIAN UPLOAD IT INTO THE PORTAL.
SO YOU WON'T BE APPROVING IT IN THE REVIEWER PORTAL.
>> YEP. >> JUST QUICK HOW TO GET TO THE
REVIEWER PORTAL. I'M SORRY.
THE REVIEWER TOOL. SUBMISSION PORTAL, REVIEWER
TOOL. AND WHAT WE DID WAS WE WENT TO
THE C.N.A. e-TOOL HOME PAGE, WE WENT TO H.U.D. REVIEWER.
VERY FIRST ITEM UNDER H.U.D. REVIEWER AND THAT WILL TAKE YOU
TO INTERNAL SECURE SYSTEMS. I PRESSED OKAY ON THE SPLASH
PAGE. AND THEN YOU'LL NOTICE IN THE
MAIN MENU ON SECURE SYSTEMS, FOR THOSE WHO NEVER USED BEFORE,
THIS IS THE APPLICATION THAT YOU PRESS.
C.N.A. e-TOOL. NOW JUST TO KNOW, IF YOU'RE IN
SECURE SYSTEMS AND YOU DON'T HAVE C.N.A. e-TOOL, IT'S
BECAUSE YOU DON'T HAVE A C.N.A. e-TOOL ROLE.
AND IN ORDER TO GET YOU A CANDIDATE e-TOOL ROLE, WE WILL
NEED YOUR RULES OF BEHAVIOR, AND I WILL WORK WITH C.N.A. e-TOOL
SYSTEMS SECURITY ADMINISTRATOR TO ENSURE YOU GET YOUR ROLE IN A
VERY TIMELY FASHION. JUST EMAIL US AT CNAACCESS
@HUD.GOV. WE'LL GET YOU YOUR ROLES AS SOON
AS POSSIBLE. >> IT'S A SYSTEM WHERE YOU LOSE
ACCESS IF YOU DON'T ACCESS IT EVERY 60 DAYS.
IF YOU DON'T, MAYBE IT'S BETTER TO WAIT ON ACCESS UNTIL YOU NEED 21
IT. >> OKAY.
>> IT'S UP TO YOU. >> OKAY.
YEAH. >> OKAY.
SO HERE WE ARE. ONCE YOU LOG INTO THE F.H.A.
CONNECTION. YOU'LL BE ABLE TO ACCESS THE
REVIEWER TOOL. SO IT IS A WEB-PAGE BASED TOOL.
UP HERE YOU'LL SEE THREE TABS, WHERE WE WANT TO FIND THE C.N.A.
IS WITHIN THIS LOCATE A C.N.A. TAB.
ONCE YOU CLICK ON THAT. IT WILL AUTOMATICALLY POPULATE
YOUR NAME FOR YOU HERE. WE LOGGED IN AS JENNIFER LARSON,
THAT'S WHY HER NAME IS POPPING UP.
IF YOU WANT TO SEE THE C.N.A. THAT'S BEEN SUBMITTED AND THAT
ARE CURRENTLY UNDER REVIEW OR -- I'M SORRY UNDER SUBMITTED
STATUS. ALL YOU'LL DO IS BLANK OUT THE
NAME UP HERE. AND GO DOWN TO HERE INTERNAL
STATUS. >> LIKE I SAID THE GOOGLE.COM.
AND I TYPED IN C.N.A. e-TOOL. AND THE VERY FIRST ITEM THAT
WILL COME UP IS THE C.N.A. e-TOOL HOME PAGE.
LET ME TELL BUT THE ADDITIONAL RESOURCE.
WE HAVE BASICALLY H.U.D. REVIEWER.
THIS IS WHAT YOU ALL SHOULD BE, YOU KNOW, CONCERNED ABOUT.
EVENTUALLY WE WILL GET MORE INFORMATION FOR PRAX AND OTHER
GUIDANCE AND OBVIOUSLY TODAY'S TUTORIAL WE'RE GOING TO POST
THAT AS WELL. BUT THIS WILL TAKE YOU TO THE
REVIEWER TOOL. THIS IS THE INTERNAL USER 22
MANUAL. RECOMMEND READING THAT.
IF YOU HAVE A QUESTION ABOUT USER ACCESS, HELP DESK SUPPORT,
THAT'S ALL IN THE H.U.D. USER ACCESS GUIDE.
SO LIKE, FOR INSTANCE, YOUR SECURE SYSTEMS LOCKDOWN, WHO DO
YOU CALL? NOT THE HITS HELP DESK.
IF YOU HAVE A LAND PASSWORD ISSUE, YOU CALL THE HITS HELP
DESK. THAT'S ALL EXPLAINED IN THE USER
MANUAL AND WE'RE POSTING A TUTORIAL VERY SOON EXPLAINING
THAT. LET'S SEE.
WHAT ELSE? THE MAP GUIDE.
IF YOU WANT TO KNOW WHERE TO FIND THE MAP GUIDE, IT'S RIGHT
HERE. MULTI-FAMILY MAP GUIDE.
SEE APPENDIX 5G. YOU PRESS THAT AND YOU WOULD GO
DOWN TO APEN -- APPEDICES. IF YOU WANT TO KNOW ABOUT WHERE
OUR WEBINARS AND TUTORIALS ARE, WHICH I DEFINITELY RECOMMEND
WATCHING -- JUST GO HERE, CLICK ON THAT.
YOU'LL SEE WE HAVE A C.N.A. e-TOOL LET'S GET STARTED
TUTORIAL. WE'VE GOT AN ASSESSMENT TOOL,
WHICH WILL GO OVER EVERY SINGLE FORM.
WE'VE GOT -- WE'RE GOING TO BE ADDING THE USER ACCESS FOR
H.U.D. EMPLOYEES VERY SOON. AND THEN WE'RE GOING TO BE
POSTING TODAY'S RECORDING UNDER ONE OF THEIR WEBINARS.
SO WE HAVE THAT THERE. LET'S SEE.
WHAT ELSE WE'VE GOT? IF YOU WANT TO KNOW ABOUT
TRAINING MODULES, THOSE ARE HERE. 23
IT'S ON THE H.U.D. EXCHANGE. WE HAVE OVER 2,200 USERS
CURRENTLY. HOW WE COMMUNICATE WITH THEM IS
THROUGH OPERATIONAL BULLETINS. YOU ARE -- IF YOU HAVE A C.N.A.
e-TOOL ROLE, YOU'RE ONE OF OUR USERS.
YOU MIGHT BE INTERESTED IN THESE OPERATIONAL BULLETINS.
IF YOU HAVE QUESTIONS, WE HAVE SOMETHING CALLED REQUEST A
QUESTION HELP DESK SUPPORT. WHAT YOU'LL WANT TO DO IS GO TO
THIS PAGE, CLICK "ASK A QUESTION."
IT WILL SAY LEAVE THE HOME PAGE, THAT'S FINE.
JEN LARSON CURRENTLY HAS A H.U.D. EXCHANGE ACCOUNT.
SO IF YOU DON'T, YOU'LL HAVE TO REGISTER FOR ONE.
BUT AS JEN ALREADY DOES HAVE ONE, SHE WOULD JUST PUT IN HER
NAME AND A BUNCH OF INFORMATION AND THEN SHE WOULD BE ABLE TO
ASK QUESTIONS, WHICH WOULD THEN GET ROUTED TO THE APPROPRIATE
PERSON TO TRIAGE AND ANSWER THOSE QUESTIONS.
SO THAT IS ASK A QUESTION, HELP DESK FUNCTIONALITY.
ROLES OF BEHAVIOR. IF YOU HAVEN'T SIGNED IT, IT CAN
BE FOUND HERE. JUST CLICK THAT P.D.F.
PRINT IT, SIGN IT, AND THEN EMAIL IT TO C.N.A. ACCESS.
WE'LL GET YOU A ROLE AS SOON AS POSSIBLE.
IS THERE ANYTHING ELSE, KEVIN, THAT YOU CAN THINK OF AS FAR AS
RESOURCES? DOES ANYONE HAVE ANY QUESTIONS
ABOUT RESOURCES OR ITEMS AVAILABLE?
HAVING SAID THAT I'LL GO BACK TO THE DECK.
AND SEE IF THERE'S ANYTHING ELSE WE NEED TO COVER. 24
OH, RIGHT HERE ON SLIDE 18, IT WAS INCLUDE THE ON THE INVITE, A
PREVIOUSLY RECORDED TRAINING ON HOW TO NAVIGATE THE REVIEWER
TOOL. SO I DEFINITELY RECOMMEND
WATCHING THAT. OH, SOMEBODY JUST ASKED WHAT'S
THE DIFFERENCE BETWEEN A WEBINAR AND A TUTORIAL?
WELL, A TUTORIAL IS METROPOLITANS TO BE LIKE A
SPECIFIC TOPIC, LIKE USER ACCESS OR LIKE, YOU KNOW, HOW TO USE
E.P.A. PORTFOLIO MANAGER. THAT'S SOMETHING LENDERS DO.
THEY GET THEIR ENERGY PROFESSIONAL TO DO THAT.
A WEBINAR IS A LITTLE BIT DIFFERENT, IN THEY TEND TO BE
LONGER AND THEY TEND TO BE TRAINING-BASED, LIKE WHAT WE'RE
DOING TODAY IS CONSIDERED A WEBINAR, NOT A TUTORIAL.
BECAUSE WHAT WE WANT TO DO IS WE WANT TO GET SOME QUICK, CONCISE
TUTORIALS THAT WILL TELL YOU EXACTLY SPECIFICALLY HOW DO I DO
THIS ONE TOPIC. LIKE HOW DO I UNDERSTAND -- WE
PLAN TO DO MANY MORE TUTORIALS, LIKE HOW DO WE NAVIGATE ALL THE,
YOU KNOW, REPORTS. HOW DO WE UNDERSTAND ALL THE
PANELS? HOW DO WE UNDERSTAND
ATTACHMENTS? THESE ARE ALL GREAT THINGS WE
WANT TO GET TO WHEN TIME PERMITS.
OF COURSE. I WENT OVER THE REFERENCE
MATERIALS. THEY'RE HERE.
ALSO LIKE I CAN'T STRESS ENOUGH HOW IMPORTANT ASK A QUESTION,
HELP DESK SUPPORT IS. IF YOU HAVE QUESTIONS, CHANCES
ARE WE'VE PROBABLY ALREADY ANTICIPATED THEM. 25
BUT WE'RE ACTUALLY GOING TO BE POSTING IT PRETTY SOON A LISTING
OF A BUNCH OF FREQUENTLY ASKED QUESTIONS ON THE HOME PAGE.
BUT THAT'S ALSO A GREAT RESOURCE.
AND BY YOU ASKING QUESTIONS, IT WILL HELP US BUILD OUR BODY OF
KNOWLEDGE AS WELL, WHICH IS ALWAYS HELPFUL.
>> THAT'S A GOOD POINT TO MENTION.
THIS IS JEN. HI.
I GOT A QUESTION YESTERDAY ALREADY FROM THE TRAINING
YESTERDAY ABOUT IF PRAX WANT TO INCREASE THEIR RESERVE FOR
REPLACEMENT BY MORE THAN 5%, BUT THEY DO NOT -- THEY CAN DO SO
WITHIN THEIR EXISTING RENT, THEY'RE NOT REQUESTING A RENT
INCREASE. DO THEY STILL HAVE TO SUBMIT THE
C.N.A. e-TOOL? THE ANSWER IS NO, AS LONG AS
THEY'RE NOT REQUESTING A RENT INCREASE, THEY CAN REARRANGE
THEIR BUDGET AND DO MORE THAN A 5% INCREASE.
THEY'RE ONLY REQUIRED TO SUBMIT THE C.N.A. e-TOOL IF THEY'RE
REQUESTING A BUDGET INCREASE THAT REFLECTS -- A RENT INCREASE
THAT AFFECTS THEIR R FOR R IN A SIGNIFICANT WAY, WHICH WE'RE
DEFINING AS 5% OR GREATER. SO I DID ALSO GET ANOTHER
EMAILED QUESTION ABOUT THE 5% OR $500, WHETHER $500 MEANS PER
UNIT. FORGET THAT I SAID $500.
IT'S GOING TO BE 5% FOR THE MOST PROPERTIES, IT'S THE GREATER OF
5% OR $500. SO WE HAVE A COUPLE, ONE, TWO,
THREE-UNIT PRAX WHERE $500 IS MORE THAN 5% OF THE RESERVE.
BUT FOR THE VAST MAJORITY, IT'S GOING TO BE THAT 5% NUMBER. 26
HOPEFULLY THAT HELPS CLEAR THINGS UP.
>> OKAY. THERE'S ONE QUESTION I WANT TO
ADDRESS AS PART OF THE QUESTION. GETTING TO NUMBER THREE.
WERE THE NEEDS ASSESSORS FAMILIAR WITH THE TOOL ALREADY?
SO AS WE'RE GEARING UP TO IMPLEMENT C.N.A. e-TOOL FOR
THE PRODUCTION, WE ACTUALLY LAUNCHED ABOUT TWO WEEKS WORTH
OF TRAINING. DAVID WILDERMAN WENT OUT INTO
DIFFERENT OFFICES AND HELD TRAINING SESSIONS FOR THE
LENDERS, AS WELL AS THE NEEDS ASSESSORS AND THEN WHAT WE DID
AFTER THAT IS WE HIRED CONSULTANTS AND WE DID A WAVE
TWO TRAINING, WHERE WE WERE ABLE TO TRAIN IN OUR FIELD OFFICES
MORE OF THE LENDERS AND THE NEEDS ASSESSORS.
THERE ARE A LOT OF NEEDS -- NEEDS ASSESSORS OUT THERE RIGHT
NOW BY H.U.D.'S CONSULTANTS THEY'VE BEEN HIRED.
THE SHORT ANSWER IS YES, DEFINITELY FAMILIAR.
UNLESS YOU SAW KIND OF WHEN I WAS KIND OF GOING THROUGH THE
TOOL, THERE ARE A BUNCH OF C.N.A.s SUBMITTED ALREADY.
FROM OUR LATEST COUNT -- >> OVER 150.
>> YEAH. ALREADY RECEIVED OVER 150
C.N.A.s. >> YES.
>> BUT WE HAVE NOT YET RECEIVED ANY ASSET MANAGEMENT C.N.A.
WE KNEW THAT'S A QUESTION. >> OKAY.
>> QUESTION FOR JEN. >> IT SAYS I THINK THE
DISCONNECT MAY BE THAT ASSET MANAGEMENT WILL WANT TO SEE A
C.N.A. FOR A LARGE R FOR R INCREASE REGARDLESS OF A RENT 27
INCREASE. WHY NOT HAVE THEM SUBMIT THROUGH
THE C.N.A. e-TOOL? >> SO IN -- I CAN DEFINITELY
CLARIFY THAT POLICY AND MAKE SURE.
BUT IT'S MY UNDERSTANDING THAT THEY ONLY NEED TO COME TO H.U.D.
IF THEY ARE -- IF THEY'RE, YOU KNOW, NEED AN INCREASE IN THEIR
BUDGET. OTHERWISE THEY CAN REQUEST TO
INCREASE THEIR R FOR R. AS LONG AS WE'RE NOT INCREASING
THE RENT, WE DON'T GENERALLY PROVIDE A LOT OF REVIEW.
YEAH. I CAN DOUBLE CHECK IT AND MAKE
SURE THAT THAT'S CORRECT. BUT I THINK THAT WOULD BE A
FAIRLY RARE CASE, WHERE A PRAX COULD INCREASE THEIR R FOR
R WITHOUT A BUDGET RENT INCREASE.
WE GENERALLY ARE PRETTY TIGHT WITH THEIR BUDGETS.
HAPPY TO TALK ABOUT THOSE INDIVIDUAL CASES, TOO.
>> AND THAT WILL BE IN THE STATEMENT OF WORK AS WELL,
RIGHT? >> YEAH.
WE CAN INCLUDE THAT IN THE STATEMENT OF WORK.
>> OKAY. NEXT QUESTION FROM JANICE.
SO IF A MONTHLY DEPOSIT IS $2,000 AND 5% IS $100, THEN THE
e-TOOL ISN'T NEEDED BECAUSE IT ISN'T $500, RIGHT?
>> SO IT'S -- YEAH, 5%. IT'S THE GREATER OF 5% OR $500.
EVEN IF THE MONTHLY PAYMENT WAS $20,000 AND 5% WAS, YOU KNOW,
$1,000, THEY WOULDN'T HAVE TO SUBMIT.
AS LONG AS IT'S NOT OVER 5%. >> OKAY.
>> I FEEL LIKE I HAVE CONFUSED THINGS BY ADDING THE $500. 28
IT'S GREATER OF 5% OR $500. >> OKAY.
>> TAKING THAT LANGUAGE I THINK FROM THE BUDGET OF RENT INCREASE
HANDBOOK CHAPTER. POSSIBLY WORKING WITH THE
CHAPTER THAT'S IN DRAFT FORM. >> SO WE DO HAVE ABOUT FIVE
MINUTES LEFT. JANICE NOTES THAT THERE ARE A
LOT OF PROPERTIES WHERE 5% IS LESS THAN $500.
>> RIGHT. >> OKAY.
>> YEAH. IT DEPENDS ON IF YOU'RE LOOKING
AT MONTHLY CONTRIBUTION OR ANNUAL CONTRIBUTION.
SO I THINK, YOU KNOW, THIS -- STICK WITH 5% UNLESS IT'S A
REALLY SMALL PRAX, THE MONTHLY DEPOSIT IS $100 AND THEY'RE
LOOKING AT, YOU KNOW, A -- YOU KNOW, ANOTHER $100 WOULD BE --
WAY OVER 5%. BUT STILL LESS THAN $500.
IF THAT MAKES SENSE. PART OF THAT IS BECAUSE REALLY
THE ECONOMY OF DOING THIS KIND OF STUDY, THE STUDIES RIGHT NOW
ARE COSTING $6,000 TO $8,000 TO DO THIS KIND OF C.N.A.
SO IT'S JUST REALLY NOT WORTH IT TO DO IT FOR A $500 INCREASE IN
THE R FOR R, IF THAT MAKES
SENSE. WE'RE A REALLY SMALL PROPERTY.
>> OKAY. DOESN'T APPEAR THAT WE HAVE --
DOES ANYONE HAVE ANY ADDITIONAL QUESTIONS FOR KEVIN AND I?
MAYBE MORE ON THE FUNCTIONALITY AS OPPOSED TO THE POLICY?
>> GOING ONCE, GOING TWICE. >> HOLD ON, WE'VE GOT A QUESTION
COMING. OKAY.
I GUESS, YEAH. THAT'S TRUE.
YOU'LL FIND OUT WHEN YOU USE IT 29 MORE.
YES, THAT IS CORRECT. >> OKAY.
I THINK THAT'S PRETTY MUCH IT FOR US.
>> I DO WANT TO JUST SAY BRIAN AND I ARE GOING TO WORK ON
PUTTING OUT SOME TUTORIALS FOR YOU ALL, WHICH SHOULD CERTAINLY
HELP WHEN YOU ALL START USING IT MORE.
>> YEAH. WE'RE REALLY TRYING TO DESIGN
THESE AS SOMETHING THAT YOU CAN GO IN AND ACCESS WHEN YOU NEED
IT. SO WHEN YOU GET SUBMISSION,
BECAUSE IT MAY BE THREE MONTHS OR SIX MONTHS OR HOWEVER LONG
UNTIL YOU GET A SUBMISSION, YOU MIGHT NEED TO GO BACK AND
REFRESH AND EITHER WATCH THIS TRAINING AGAIN OR USE A TUTORIAL
THAT BRIAN AND SHAUN ARE GOING TO PUT OUT.
HOPEFULLY MAKE THOSE AVAILABLE TO YOU VERY SOON.
>> YEP. AND LIKE I SAID, PLEASE SEND ME
YOUR RULES OF BEHAVIOR. WE'LL MAKE SURE YOU GET A ROLE.
THANK YOU SO MUCH. >> OKAY.
GREAT. THANK YOU, EVERYONE.
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