Kicked out of a Facebook group.
Have you ever been kicked out a Facebook group, and did you wonder why?
We're going to talk about that today.
Hi there, I'm Angela Brown, and this is Ask a House Cleaner.
This is a show where you get to ask a house cleaning question,
and I get to help you find an answer.
Now today's show is brought to us by HouseCleaning360.com
That is a 360 view of the perfect home, so if you're thinking about laying a patio, and
you need somebody to come do all the brick pavers,
you'll find that person on HouseCleaning360.com
All right, now onto why you might get kicked out of a Facebook group.
First of all, let's ask, what does that have to do with house cleaning?
Well, I'll tell you what it has to do with house cleaning.
Over the last 24 months on Facebook, there have been groups that have popped up out of
nowhere, that service the house cleaning industry.
There are house cleaners that are coming together.
They are networking.
They are talking.
They are discussing cleaning chemicals, and cleaning supplies, and equipment, and clients,
and issues, and contracts inside these private Facebook groups.
Today's question comes from a girl who has been kicked out
of seven or eight house cleaning groups.
She keeps rotating, going to the next one, and the next.
Thank goodness new groups keep popping up all the time.
But as soon as she joins, she gets kicked out of the group.
She sent me an email because I'm the administrator
of a particular professional house cleaners group.
She also got kicked out of my group.
When she got kicked out of my group, it was for this reason.
She was bantering back and forth with someone in our group, and someone said something that
she disagreed with.
When she disagreed with it, instead of saying, "I disagree, and here's my take on it,"
she attacked them.
She was like, "Well, what do you know.
You're just this, that, and the other."
She started using expletives.
In our group, we have a no cursing policy.
It's for this reason.
Our group is built on the foundation of respect.
We are all humans.
We're all trying to get from point A to point B.
We're all business owners.
We've all had a crappy day.
We've all dealt with difficult and hard to manage customers.
When you come to our group, it is a safe place.
If you show up in our safe place, and someone starts attacking you and cursing at you, that
is no longer safe.
So I removed her from the group because she was volatile.
I had sent her a warning and said, "Hey, you got to back off on this behavior, because
this is just not very nice, and we like to be nice inside our group."
Well, in the instant message thread, there were several of these conversations that had
gone back and forth between the two of us where I said, "This is not good behavior.
I'm sorry, you can't cuss in our group.
I'm sorry, this person offended because you," (and I screenshot,) "You sent them this message.
This is absolutely unacceptable.
Please tone this down, or we will have to remove you from the group."
There were several of these warnings when finally it was the last straw.
I said to myself, "Why am I babysitting this grown adult woman.
It would be easier for me, it would be less maintenance, and it would be less struggle
and trials for everyone if I would just let her go?"
So I just removed her from the group.
Now in the group, they make fun of me.
They say that I have a very swift boot, and I will kick people out.
But the truth of the matter is, you might get six or seven chances from me.
I am the kind of person, I believe in the human spirit.
I want to see people succeed.
I want to be the person that gives you a second chance, and a third chance, and a fourth chance,
and a fifth chance.
If you have the opportunity to work with me, whether you're one of my employees, or whether
you're just in my Facebook group, I'm going to give you as many chances as I possibly
can, before I reach the end of my limit.
Okay, so I kicked her out of the group.
Then she fired back at me with a bunch of expletives.
She wanted to know why I thought I was better than her and could kick her out of my group.
Now, I don't have the ability to screenshot as many conversations as we had, to say I've
given you ample warning.
But I did want to let her know, that this was in fact a repeat behavior.
So if you got kicked out of a Facebook group, usually you don't get kicked out for no reason.
There is usually a very good reason.
My suggestion would be, take a personal look at your behavior.
Look at your language, and look at the way that you are approaching people.
There is one girl I gave a warning to the other day, and she apologized profusely.
She said, "I know I am as wooly as steel wool."
I'm not sure what that means, except maybe she thinks she's very abrasive.
She's coming off as very abrasive in our group.
The warning to her was, "Please don't make me kick you out of this group, because I think
you're a valuable addition to the group, and I like you as a person.
So don't put me in the situation where, as the administrator, I have to kick you out
of the group."
Because as you're joining these professional groups, and these professional groups are
popping up all over, and there for all different types of companies and organizations.
It's an awesome way to network, where you don't even have to leave your house.
But when you show up to a regular meeting of any sort, you would always dress up.
You would always put your makeup on and do your hair.
Take a shower and put on nice clothes.
You would show up, and you would be polite to people.
If you didn't like somebody, you would stand there in a conversation.
You might have a smile on your face, and you would listen.
But you're not going to attack people like we attack in the Facebook groups.
When you are hiding behind a computer, you think you have this magical power, where you
can just be all out there.
You cannot.
You're still dealing with human people.
These human people have human feelings.
If you got kicked out of my group, you're probably going to get kicked out of someone
else's group, because I have the most patience, of most of the moderators that are out there.
I'm not going to argue with you, but I will kick you out of my group if you misbehave.
Anyway, those are the reasons why, and I just want you to know that so that you don't ruin
your future and get kicked out of every group that's out there
and it's everyone else's fault, because the reality is, it probably isn't.
It's probably just your fault.
All righty, that's my two cents for today, and until we meet again,
leave the world a cleaner place than when you found it.
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