>> Thank you. Welcome back. This is session  number 4 of the 2017 Virtual Genealogy Fair.
  It is entitled, A is for Archives, B is for  Burn File: Accessing Burned Records at the
  National Archives at St. Louis. Our speaker  is Ashley Cox, within the presentation Ashley
  will talk about the 1973 fire at the National  Personnel Records Center at St. Louis and
  discuss which file were burned and how their  designation changed from non-archival to archival
  making all burn files available for research  relatively soon. This talk has exciting information
  for both beginners and experienced researchers  she is a preservation specialist who works
  for the National Archives in St. Louis, Missouri.  I turn the broadcast over to Ashley Cox.
  >> I joined the preservation unit in December  of 2016. I was previously the conservation
  librarian at the University of Pittsburgh  for a grant project stabilizing large coal field
  mine maps. I moved from one unique set of  documents to another. I knew my experience
  with the dirty and fragile ‑‑ fragile maps  would translate well to our work here but I was not prepared for the sheer amount
  of requests that our technicians deal with  an a daily basis, next slide. Next slide.
  There we go. The following presentation is  broken into three parts talking about the
  1973 fire and aftermath. Requests and the  archival research room and finally the preservation
  treatment process including our innovative  process content recovery scanning leaving
  time for questions at the end. Next slide.  In the early hours of July 12, 1973 a fire
  erupted at the national personnel center in  Overland Missouri in St. Louis county, just outside
  the city of St. Louis the fire raged four  days, and a total of 42 fire districts participated
  in the quelling of the fire. The fight was  complicated by overwhelming flames driving
  the men from entering the building and continuing  water pressure problems. Over the coming weeks
  and months the record center and other government  agencies would work together to salvage records
  and identify any information they could to  supplement the lost records, next slide. You
  can see the heat of the fire by the warped  steel shelving here surviving records were
  frequently protected by the build of up standing water as well as ash from the outer records. Next slide.
  The amount of water used to fight the blaze  combined with the hot and humid St. Louis
  summer created a perfect environment for mold  growth. (inaudible) was used to mitigate the
  situation somewhat. Records were collected,  sorted as best as possible and stored in egg
  crates almost 30,000 of them. Records were  vacuum dried in a chamber at the McDonnell
  Douglas Aircraft Corporation that had originally been constructed to simulate space conditions. After the test runs additional chambers were used at two different
  facilities. The technique was successful but  because of experimental nature during the
  first run the documents were slightly over  dried and increasing the brittleness of the
  paper. Next slide.  So, what is a B file, similar to Sesame Street,
  the government loves talking about letters,  B is for burn file. Our computer inventory
  system or registry assigns file numbers with  a letter prefix these prefix letters are an
  easy way to reference an entire record group. A new registry was created to organize the damaged files
  and thus the B files were born. You can see  the branches most affected as well as personnel
  and periods affected in the chart on the slide.  And estimated losses. Approximately 6.5
  million survived and while that may seem like  a lot of records when compared to the percentages
  of records lost it's clear how much of your  history was damaged that day. Click please.
  Within these it can be hit or miss what survived  personal example my great grandfather's record
  no longer exists while my grandfather's does  that's with the same last name. Next slide.
  So, here is your typical B file, burned, brittle  and distorted with broken fragments a record
  in this condition is very difficult to use  for research and can be damaged with repeated
  handling if not stabilized. What if your record  was completely destroyed? Next file. That
  brings us to the other registry created from  the fire. NARA worked within its on holdings and in cooperation with other
  agencies in some cases through donations from  citizens to help create the R files or reconstructed
  files. R files are typically thin with copies  of older documents or contain modern correspondence
  about the Veterans. Next slide, please. Now  that we have covered the background information
  let's talk about using these records for research.  This is a typical journey of a record destined
  to go to our onsite archival research room.  Request, search, record review, archival determination,
  treatment, the archivist and finally you.  Don't worry about understanding the somewhat
  confusing terms I will cover each step. Next  slide.
  So, how to request. Is the government loves  using letters and acronyms there is one thing
  it loves even more click please. Forms! Next  slide.
  You can request by mail or online using SF180  or online via eVet recs, this creates customized
  order form which ‑‑ you may use this  system if you are the military Veteran or
  the next of kin of a deceased or former member  of the military. And you can have a definition
  of that online on our website. For archival  OMPFs, you can write you can visit us in person.
  With the fire damaged fixed or removed the  (inaudible) was used the federal center located
  in Spanish Lake was dedicated in 2011 is delightfully  fire free. Next page, please. But there is
  still forms. When E‑mailing make sure to  give as much information as possible especially
  with common names so for my great grandfather  and grandfather there is not a whole lot of
  them in the building if I look for my father's  record there are literally thousands of Cox's.
  When you arrive you have a short orientation  process that explains the in's and out's and
  you get a super cool research identification  card. Next slide planning ahead. Why are appointments
  so important? Well, if you are a walk in with  no previous appointment they try to get the
  records to you within two hours but there  is a limitation on the amount of records that
  you can request. Additionally, if your research  falls in the fire affected records we need
  to find out if it still exists if it's archival  if it's not you have to be the Veteran or
  the next of kin. And what treatment will need  from your department. Next slide. Once the
  records you need are identified, it is time  to get them from storage. We have a total
  of 15 bays each three stories tall the first  floor is double it's essentially four stories
  worth of records. The B files are isolated  into two bays with designated entrance and
  exit to minimize any contamination of the  facility below temperature 50 degrees as well
  as relative hue mid tee keep mold dormant.  The files are pulled and delivered to our
  lab located at the entrance to the base. Next  slide, please. Next comes record review as
  we refer to it as mold I.D. record review  is the process of us identifying the type
  of requests and whether the amount of mold  debris or any damage requires us to treat
  the record. Some records can be handled by  specially trained staff outside of our department.
  All research room requests are treated by  the preservation staff. From October 2016
  to April 2017. 29,028 records daily, average  of 207 went through record review 1,234 of
  those had to be treated by a preservation  tech next for access issues. Once we determine
  what level of treatment the record needs to  receive ‑‑ next slide, please. We send
  it to our research room colleagues for archival  determination. In 1999 then archivist of the
  United States John Carlin announced that  the Veteran records would become permanent
  in his speech on October 20th to the House  of Representatives, subcommittee on government
  management, information and technology on  the committee of government reform, he said:
  Because of the great value of these records,  to our history as well as to individual Veterans
  they will be accessioned permanently into  NARA's holdings because of the huge volume
  they require a new security. The poor condition  of many of these records requires how we institute
  immediate comprehensive programmer to the  preservation. Records become archival 62 years
  after separation from the military. This can  be tricky in some cases because many service
  members join ‑‑ reserve units setting  back archival dates. My grandfather I mentioned
  earlier was discharged in September of 1957.  He has previously used our eVet rec system
  to request the 214 in 2019 myself or any of  my cousins could request to see his record
  for our own genealogy research. Archival records  are then returned to the lab for treatment.
  Researchers are alerted  if their requested  records are not yet archival. Next slide,
  please.   So, let's take a brief moment to discuss how
  we track records through this process. AIC  the American Institute for Conservation of
  Historic and Artistic Works is the national  membership organization for conservation professionals
  in the United States. It has more than 3500  conservators, cultural heritages and institutions
  dedicated to strengthen our ability to care  for the heritage. The AIC Code of Ethics outlines
  responsibilities and rules that professionals  should follow. Items I and VII deal with the
  principal of documentation. With billions  of records located at the NPRC and 44,547
  records reviewed and 1,468 inputted through  preservation, in fiscal year 16, documentation
  is important not only for knowing where the  record is at in lab but the treatments performed.
  Next slide, please. CMRS or case management  reporting system is used center‑wide it
  tracks request dates if the record has been  searched and pulled where it is in the building
  is located. Some requester info like the type  of request and what staff person is in charge
  of the record. It also helps create the search  sheets with the record location in the building
  with several football fields worth of storage  that's pretty important. Next slide, please.
  The treatment tracking database is our department's  internal tracking system. We can track the
  main info of the record as well as location  in our lab. Eventually we hope to have this
  integrated into CMRS to increase transparency  to others in the building. Next slide, please.
  Next is our treatment tracking log. Which  helped generated by our database. The tracking
  log is a standardized way to cap you are too  the treatment info across the hundreds of
  records we treat a month and the multiple  staff members that can work on the same record.
  Next slide, please.   Once checked into preservation and paired
  with the treatment log the record goes into  our first treatment queue. Surface cleaning.
  Next slide, please.  While the solution was used to reduce mold
  growth many records still became moldy. When  you think of mold you might think of the fluffy
  green stuff on Tupperware sitting in the room  or dreaded black mold. It comes in a variety
  of textures and a variety of colors too including  green white black even purple and bright pink
  surface cleaning as ‑‑ attempts to remediate  the growth. It's impossible to remove or kill
  mold spores but remediation tries to reduce active  mold build up as much as possible.  Additionally during
  surface cleaning we remove staples debris  excess ash and any rusted fasteners. We get quite a pile of staples and paper clips by the end of the day.
  Preservation and conservation uses a wide range of tools many adapted from their original use. The Schuco‑Vac, designed for the medical field
  it was originally an aspiration and suction device it  allows removal of mold residue from the paper.
  We have a variety of attachments the most  heavily used is the brush it lifts the mold
  sucked into the filtration system, the canister is filled with a water and envirocide mix  mix that's a medical grade disinfectant that
  kills a lot of stuff. Frequently used tools include the use sponges called dry cleaning sponges or
  chemical sponges a vulcanized rubber that leaves no cleaners or residues. They can be cut down to size
  and the debris is trapped on the outer layer  of the sponge they can be trimmed or used
  until they essentially disappear. We have  a variety of brushes in different sizes and
  bristle stiffness which help loosen and brush away mold and debris. Bone folders which are made of animal bone or horn or we
  also have nonstick Teflon versions that smooth  out creases and folds. The Holbein offset spatula separates
  and lifts pages, the lifter also made of nonstick  Teflon, is a favorite tool, as its smooth beveled surface can glide between
  more delicate and stuck pages than the Holbein  can. Only one size pictured here, we have
  many micro spatulas. These workhorses can help separate pages, support pages as they are turned over. They can remove vast
  variety of fasteners that we encounter.    Next slide. B file, triage room and decontamination lab
  decon has the most activity with records before and during remediation. Average mold levels are similar
  to those of outdoors but the types are different aspergilus accounts for most of the mold
  activity. We know this because we conduct  air quality tests. Our most recent test was
  March of this year. You never become immune  to mold your sensitivity only increases over time
  because we are handling the records while  surface cleaning can increase mold spores
  in a small area we wear PPE, personal protective  equipment. Staff throughout the building are
  given access to PPE including gloves, smocks,  aprons, sleeve covers hairnets, shoe covers and masks, we
  offer preservation staff fit testing for half mask  respirators. and have a variety of disposable respirators. Air scrubbers and purifiers clean the air in
  areas of high B files use. We have fume hoods in our decontamination room and wet lab. Many records  dried into a distorted twisted mess post fire.
  During the surface cleaning stage technicians  use a variety of micro spatulas and lifters
  to separate as many pages as possible once  clean they are put into the humidification
  cue. While taking patience and skill records  must be cleaned before undergoing the humidification process
  though only in the dome a short while we don't want to risk mold reactivating we want to
  reduce the amount of spores as possible. While currently 80% of the work flow focuses on the treatment
  requested B files we inspect and repair records  that have not been affected by mold. Whether
  they have been requested from other record  groups or for large scale processes like we
  are currently humidifying a large one  of JAG records or during processing and re‑housing
  the mold is enacted the spore count greatly  decreased we want to. We want to minimize the interaction of B files with these other records.
  We are constantly looking for learning new methods to increase our speed and efficiency without sacrficing proper handling
  of the records. We increased the treatment  through the use of two humidity domes shown
  on this slide and previous slide. We used to use a process called tray humidification the domes must be closely monitored,
  but humidification takes only 25 minutes,  depending on the atmosphere in lab and quality
  of the paper. Next slide. This is the same  record before and after humidification dubbed
  the football, it was the subject of one of our most shared Facebook post. We encounter records
  with this level of distortion, humidification  helps make
  the information accessible and decreasing the physical size
  of the record as we know space is at a continuous  premium, it's no different here. This record
  pages mended and sleeved in support of polyester  will fit into permanent storage with no damage
  to itself or other surrounding records. Next  slide. Along with heavy distortion we frequently
  encounter torn, fragmented records this  photo comes from a training session earlier
  this year where the conservators from the  DC area lab came to train us on new mending
  methods and also paste creation. Next slide.  Another instance of time efficiency, we only
  mend records where the pieces are completely  detached or where the tear impedes the ability
  to read. Shorter tears are put in polyester  sleeves. It creates a static charge, which
  helps keep them in place. Pieces are attached and reattached  using conservation grade adhesive and Japanese
  tissue. The conservation field uses this long fiber paper made about the Cozo plant, because it is thin and strong
  with no lignan, which is a component found in wood pup based paper it turns acidic and brittle.  While the tissue is constant the form adhesion
  changes the preservation lab we do three main type of mending the most used is tissue with wheat starch paste, the paste
  is made each work it becomes a translucent  tacky paste. The photo shows the paste being strained
  through a horse hair strainer. This helps  remove lumps and create consistently textured
  paste. We use remoisten-able and heat set tissue, they have adhesive pre-applied, re‑moistened tissue also uses wheat starch paste but it is first diluted
  with another compound. The mixture is applied  and allowed to dry it can be re‑moistened
  with water at the time of use. Heat set tissue  has acrylic that activates. These tissues
  can be bought or made in‑house. The moistened mend  strips are ideally applied to the back of the document, if there is information on both sides we choose the side where
  we choose the side where the information is least affected. The page may be sleeved and polyester depending on
  the fragility of the paper. It shows where  the entire right corner is attached using
  Japanese tissue and wheat starched paste.  Starting in October 2015, the lab began a
  process to digitize badly burned records that  previously would have been considered completely
  inaccessible. Utilizing infrared photography,  which has been around on film since the 30's
  and 50's, this is done digitally. Due to volume and deadlines we needed a reliable and repeatable method.
  Each page would have had to have been painstakingly  manipulated. The now system allows pages to
  be scanned, edited less than one minute per  page. Next slide, please. How does it work?
  There are different spectral properties between paper and the various inks the absorption and reflection of these light waves
  creates contrast between the information and  the page that we cannot see with our own eyes.
  Next slide, please.   What is a good candidate for content recovery
  scanning? This photo is perfect candidate  for it. The information cannot be revealed
  using a normal copier. They are printed or  type inks in it which helps the way the light
  bounces off of the two. There needs to be  a high amount of dark brown to black charring
  into  areas information so we can't actually see any  information there with our own eyes. And one
  of the most important things is that it's  brittle and the fragmented charring would
  be damaged if we even sleeved if we repeatedly  handled that record. Next slide, please. Here
  is our set up using our infrared camera, snapshot  of our capture 1 software and strobe light.
  The placement of the strobe lights is important  many of these pages have to be supported in
  Mylar sleeves poor placement or timing of the strobe would create glare. The initial image of the infrared lens is bright
  magenta that's how not how deliver it to you. Here are the results. You can see the dramatic
  difference in the amount of accessible information.  And we have applied additional digital filter
  to create easy on the eyes grayscale versus  bright pink as of this month we used content
  recovery scanning on 300 records that would  have been inaccessible and unusable. Due to
  the records poor condition they are not physically accessible  for researchers. If requested, the digital copy is delivered helping to keep these fragile
  record from being repeatedly handled and damaged.  Next slide. Finally, each record has a final
  inspection by a preservation specialist before  it is picked up by our archivist. Next slide.
  After being utilized in the research room,  it comes back to us in B files we reconsolidate
  the Veterans records sometimes they may have  multiple B or R files they are treated all
  at the same time so they can be bind into  one S file or safeguarded file. This creates
  a more efficient search for any future request.  Next slide. If you want to learn more about
  conservation, whether here at NARA, please  visit our web page. We have a Facebook and
  Instagram that one of our technicians is on  the committee for. So she does a really great
  job. There was also the very first presentation  by Katie, one of our conservators, there is
  also a link to AIC's main website. There is  a handout for this presentation with these
  links as well as links to the forms that I  referenced. Next slide? And so now we are
  ready for questions.  >> Wonderful. Thank you so much. People are
  just overwhelmed with the work the National  Archives has been doing. So, as we prepare
  for the questions, just some of the comments  I am looking at, they are saying, this is
  just amazing. Wow. Incredible. So, very, very  appreciative of the work that you have done.
  >> We have labs here and then we also have  two in DC. So, the DC area it's not just here
  we do a lot of great work for all of NARA's  collections.
  >> Wonderful to know that too. So, let's dive  into these questions. Let's see here. Someone
  actually says she handled separations during  The Vietnam War was required to send a copy
  of the DD214 to home of record county. So  shouldn't they have been recorded in county
  records?  >> So, in theory, they should be. Unfortunately,
  not every Veteran listened to those instructions.  So, or there could have also have been fire
  and floods for a lot of county courthouses  the records are located in the basement, which
  is a main area for flooding. So, it's possible  that those are also lost there. But that is
  an excellent place to go check if your record  has been affected by the fire.
  >> Yes. Several people have asked, you know,  would you suggest sending in another request
  for records due to the new technology if the  request was a long time ago?
  >> I suggest, yes. Especially because ‑‑  because of the salvaging process, we find
  what are called "inner files" or partials  within records. So, if you had a similar name
  or if the records are really piled up they  would be scooped up and put in a folder and
  dried as we treat those or do other reference  cases on them throughout the building those
  are pulled out and we actually have a process  where we research those to see if they have
  a file here if they don't we create a file.  Sometimes they might be rather small but there
  is more information. But that does take a  lot of research work. So, we have a lot of
  partials that were continuously identifying  and creating files for.
  >> Okay. So a follow‑up question someone  says that they sent in a request just this
  summer, and got back minimal information.  So does that mean nothing else was recoverable
  or more might be forthcoming? Should we just  actually wait for a few months or a year before
  asking for information?  >> That is difficult ‑‑ that is a difficult
  question to answer.  >> Yeah.
  >> Depending on if it was in the fire related  cases. A lot of times you know, we give you
  everything that we can really find. At least ‑‑  we repair what we can give to you. There are
  instances where stuff is badly fused together  we can't get those pages separated. Unfortunately,
  sometimes it's just a minimal amount of information.  >> Okay. Thank you. I have a question here
  from Naval reservist would a DD214 be issued  for a Navy reservist going back to our previous
  discussions?  >> That would be a question for one of our
  archivists. Would it? Would one?  >> Yes DD214s weren't standard until the 1950s
  so beforehand it would have been the separation  document issued by the Navy.
  >> DD214s weren't done until the 1950's before  that would have been a separation document
  issued by the Navy, thank you to our archivists  sitting in the room to answer that question
  for me.  >> All right. We have a lot of information.
  Next question someone asked about unit history,  excuse me, and they weren't sure which building
  in the National Archives system had unit histories.  Might go back to one of the archivists in
  the room someone proposed it was in one of  the Washington, DC buildings for the unit
  histories.  >> Yes, that's possible. There are also some
  here, the preservation department doesn't  see those very frequently.
  >> One of the records for the ‑‑  >> We do have morning reports and preservation
  has helped with the microfilming of those.  >> (inaudible)
  >> It's largely going to be A1 and A2, which  is our DC area.
  >> Thank you, that is helpful. Someone had  mentioned, I thought we should address about
  what to do a FOIA, if someone had written  as a helpful comment for those of you looking
  for records which may have been burned I have  success finding a lot of records accepting
  a FOIA to the regional Veterans Administration  office. I know ‑‑ I thought ‑‑ it
  might be a better way than to put in a FOIA  for the burned records there might be an easier
  way to access those records rather than going  all the way through the FOIA process.
  >> Yeah. If it's archival, then you can ‑‑  you don't need a FOIA for it. You just request
  it through the reference department.  >> Thank you so much. Going back through some
  of the questions we have got are about basic  how the federal government operates and how
  we are budgeted I suggest that we go to our  website archives.gov for those types of questions.
  Thank you for those. It's always fascinating.  I am not seeing any more questions that pertain
  to your particular topic. Except I just want  to say, again, how incredibly grateful people
  are for your work. And all of the preservationists  who are bringing these records back into a
  condition that we can actually read, thank  you for your talk, thank you for your work.
  
        
      
 
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