Are you investing in digital marketing? Do you know if your brand is protected?
Hi my name is Mark Kanty with another practical strategy to Release the full
potential of your business. Let's have a look. So I was listening to the radio
this morning and I heard yet another ad for a company called Super Plumber. I
want to use this as a great case study as an example of how your brand may
or may not be protected and whether your investment in marketing via traditional
marketing channels like radio television newspaper magazine or digital marketing
channels are actually producing results for you and are actually protected in
terms of getting you the maximum return that they possibly can. So let's use
Super plumber as an example. I heard their ad on the radio this morning and
of course as most radio ads do they said "Please Google us. Search for Super
Plumber" So let's do that. Let's look at Super Plumber. Let's just
put that in and see what comes up. So here we go. This is
fantastic so we can see here that Super Plumber, I live in Victoria so the
Victoria branch shows up. This is great they have lots of positive reviews four
point five stars that looks fantastic. Now if I happen to be at work or I
happen to be at home ,and I actually still have a desktop, like I do, then my
search might look something like this. But what about the 50 60 70 80 90
percent of people who are going to hear that ad and go, "Gee that's exactly who I
need right now I've got a call super plumber.
Let me type that into my cell phone and see what comes up. So let's have a look
over here and see what comes up. We'll do this
little search and have a look.
Let's go to Google that'd be the place to start. Okay
Super Plumber and there it is right there. Let's look for that and let's
do a search so here we go, "Super Plumber Wade Roberts Plumbing, waderobertsplumbing.com
- Call now. If I were to call that number
that's obviously a direct click to call on that search result on that search.
Think about this for a moment. Let's look at this and say first of all if I
was in my car or walking or anywhere for that matter and I pulled out my
smartphone, my cell phone or maybe even my tablet and I did a quick search because
I needed to find a plumber and I was looking for super plumber would I have
even noticed that this was in fact not Super Plumber, that this was Wade Roberts
Plumbing? It's very clever of Wade he's used that in his address bar and this
tells us two things: first of all that Wade's very smart he's actually taking a
competitive strategy here and moving in on Super Plumbers turf. So how many people are calling
Wade Roberts when super plumber is actually doing the advertising? Let's
look a little further here so the next one down here is Mr. Rooter. Well I can
tell pretty quickly that's not Super Plumber but I might have
forgotten about super plumber by now and thought, Oh well I've heard of Mr. Rooter
maybe I'll call them instead. Let's go a little further, Roto-Rooter Plus
Well there's another one that kind of rings a bell - maybe I'll call them and
of course they both have the Click to Call buttons here. Now finally I get down to
Super Plumber. How many people would go that far? I don't know.
We'd have to measure that and find out but we do know one thing,
a number of people, a sizable percentage of people, in fact a trackable number of
people will actually click the first number that they see to call, especially
if it's an emergency. So here's super plumber investing a
great deal of money in their radio advertising and they're not protecting
their brand. If you'd like to learn how to protect your brand or you would
like to use this as a competitive strategy, Give us a call at Release Dynamics, call 778-440-5444.
This is Mark Kanty and it's been a pleasure helping you with this practical strategy today.
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