(*)
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>> Ian: IT IS TUESDAY,
NOVEMBER 21st AND THIS IS "THE
NATIONAL."
TONIGHT CELEBRATION IN THE
STREETS AS ROBERT MUGABE QUITS
BULL WILL ZIMBABWE'S NEW
LEADERSHIP REALLY BRING CHANGE?
>> Andrew: NEW REVELATIONS
INTO OUR INVESTIGATION INTO BELL
CANADA'S HIGH PRESSURE SALES
TACTICS.
CUSTOMERS AND EMPLOYEES SPEAK
OUT.
>> Rosemary: BUT WE BEGIN WITH
CANADIANS UNSURE IF PAYDAY WILL
BRING A PAYCHEQUE.
INDEED THAT'S THE WORRY OF
CANADA'S 300,000 PUBLIC
SERVANTS, MONTH AFTER
MONTH, AND THERE'S NO END IN
SIGHT.
A GRIM DIAGNOSIS TODAY FROM THE
AUDITOR GENERAL, THE PHOENIX PAY
SYSTEM WILL TAKE YEARS TO FIX.
THERE IS NOW A BACKLOG OF
265,000 FILES, PUBLIC SERVANTS
WHO WERE OVERPAID, UNDERPAID,
NOT PAID AT ALL.
THE FEDERAL GOVERNMENT HAS
ALREADY COMMITTED $540 MILLION
TO FIX PHOENIX BUT TODAY THE
AUDITOR GENERAL SAID THAT THE
LIBERALS LOWBALLED THE COSTS AND
THE TIME IT WILL TAKE.
>> Interview: I CAN SAY IT'S
UNACCEPTABLE BUT UNACCEPTABLE
JUST DOESN'T CAPTURE THE
SERIOUSNESS OF THIS ISSUE.
>> Interview: IT'S NOT FAIR
AND IT IS UNACCEPTABLE BUT WE'RE
DOING OUR ABSOLUTE BEST TO GET
TO THOSE PEOPLE.
>> Rosemary: THE MINISTER SAYS
THAT HER NUMBER ONE PRIORITY IS
PAYING PUBLIC SERVANTS
ACCURATELY AND ON TIME, BUT WHAT
SHE WON'T SAY, HOW MUCH MORE
MONEY IS GOING TO BE NEEDED FOR
THE FIX.
CARLA QUALTROUGH SAYS THAT THE
BACKLOG OF PAY PROBLEMS WILL
LIKELY START GOING DOWN NEXT
YEAR BUT THAT'S NOT
SOON ENOUGH FOR THE PEOPLE WHO
HAVE COMMITMENTS TO MEET AND
BILLS TO PAY.
KATIE SIMPSON SPOKE TO TWO WOMEN
WHO HAVE FALLEN VICTIM TO
PHOENIX.
>> Reporter: JOANNA JENKINS'
2013
>> Reporter: JOANNA JENKINS'
2016 TAX RETURN IS NEARLY 500
PAGES BECAUSE OF PROBLEMS SHE
ENCOUNTERED WITH PHOENIX.
THE FEDERAL GOVERNMENT HAS
UNDERPAID HER BY THOUSANDS OF
DOLLARS AND THE UNCERTAINTY SHE
SAYS HAS TRIGGERED ANXIETY.
>> Interview: I FEEL WORN OUT.
I DON'T SLEEP VERY WELL AND I'M
LUCKY IF I SLEEP TWO TO THREE
HOURS AT NIGHT, MOST NIGHTS.
>> Reporter: JENKINS HAS TAKEN
DAYS OF SICK LEAVE FROM HER JOB
AT FISHERIES AND OCEANS CANADA,
AND NOW USES MEDICATION TO
SLEEP.
TO MAKE ENDS MEET SHE CUT ALL
UNNECESSARY SPENDING, EVEN HER
DAUGHTER'S GYMNASTIC CLASSES,
BUT, STILL, SHE'S HAD TO TURN TO
FAMILY FOR FINANCIAL HELP.
>> Interview: IT HUMILIATES ME
BECAUSE I, YOU KNOW, I'M 40 AND
NEVER IN MY LIFE HAVE I HAD TO
ASK FOR THAT KIND OF ASSISTANCE.
THIS ONE IS OF MY MOM.
>> Reporter: JENKINS SAYS THAT
THE HARDEST PART OF THE
SITUATION IS NOT BEING ABLE TO
AFFORD THE TRAVEL TO VISIT HER
ELDERLY MOTHER WHO LIVES IN
OTTAWA.
>> Interview: MY MOTHER HAS
ALZHEIMER'S AND, YOU KNOW,
PROGRESSIVELY OVER TIME THERE'S
LESS AND LESS OF MY MOTHER TO
VISIT AND I REALLY WOULD LIKE TO
SEE HER SOONER RATHER THAN
LATER.
>> Reporter: JOHANNA JENKINS
CERTAINLY ISN'T ALONE WHEN IT
COMES TO DEVELOPING ANXIETY
BECAUSE SHE'S BEEN UNDERPAID BUT
THERE ARE ALSO TENS OF THOUSANDS
OF PUBLIC SERVANTS DEALING WITH
THE SAME STRESSES BECAUSE
THEY'VE BEEN OVERPAID LIKE
CRYSTAL WARNER WHO LIVES HERE IN
RUSSELL, ONTARIO.
>> Interview: LAST WEDNESDAY I
RECEIVED A DEPOSIT FOR
$26,172.25.
ALL AT ONCE.
>> Reporter: WHAT DID YOU
THINK WHEN THAT ARRIVED IN YOUR
BANK ACCOUNT?
>> Interview: I STARTED CRYING
BECAUSE I KNEW IMMEDIATELY THAT
I WAS ABOUT TO FACE A FINANCIAL
ADMINISTRATION NIGHTMARE.
>> Reporter: CRYSTAL WARNER
SHOULDN'T BE GETTING ANY PAY
SINCE SHE LEFT HER JOB AT THE
IMMIGRATION AND REFUGEE BOARD IN
FEBRUARY.
SHE'S TERRIFIED THAT THE
GOVERNMENT WILL CLAW BACK MORE
THAN IT PUT IN HER ACCOUNT WHICH
IS A COMMON COMPLAINT.
>> Interview: UNBELIEVABLY
FRUSTRATING, NEVER MIND THE
EFFECTS THAT IT HAS ON WELLNESS
AND MENTAL HEALTH.
>> Reporter: WARNER IS A VICE
PRESIDENT OF A BRANCH OF THE
PUBLIC SERVICE ALLIANCE OF
CANADA AND SHE SAYS THAT THE
UNION IS CONSIDERING WALKOUTS IN
PROTEST AND SHE'S ASKING THE
PUBLIC TO BE PATIENT.
>> Interview: JUST TRY AND
UNDERSTAND WHAT IT WOULD MEAN
FOR YOU AND YOUR FAMILY IF YOU
WEREN'T GETTING A PAYCHEQUE AND
YOU COULDN'T PUT FOOD ON THE
TABLE AND TRY AND HAVE EMPATHY
FOR US.
>> Reporter: TODAY'S REPORT IS
LITTLE COMFORT FOR THESE WOMEN
WHO CONTINUE TO LOSE HOPE AND
SLEEP OVER THEIR PAY.
KATIE SIMPSON, CBC NEWS, OTTAWA.
>> Rosemary: NOW THE
GOVERNMENT SAYS THEY'RE
EXPLORING ALL OPTIONS FOR THE
LONG TERM BUT THE AUDITOR
GENERAL AND THE MINISTER AGREED
RIGHT NOW THAT THERE'S NO
ALTERNATIVE TO PHOENIX.
MICHAEL FERGUSON IS PROMISING
ANOTHER REPORT THIS SPRING INTO
HOW PHOENIX WAS IMPLEMENTED BUT
THERE'S ANOTHER QUESTION --
SHOULD OTTAWA HAVE KNOWN THAT
THERE COULD BE TROUBLE?
IN 2008, QUEENSLAND HEALTH IN
AUSTRALIA UPGRADED ITS SYSTEM TO
A PROGRAM BY I.B.M. AND THE
SAME COMPANY BEHIND PHOENIX.
IMMEDIATELY EMPLOYEES COMPLAINED
ABOUT, AGAIN, OVERPAID AND
UNDERPAID AND NOT PAID AT ALL
AND A FURTHER ROLLOUT TO OTHER
STATE DEPARTMENTS WAS CANNED,
AND THE 2013 COMMISSION CALLED
THE SYSTEM "A CATASTROPHIC
FAILURE."
THE TOTAL COST TO THE TAXPAYERS
THERE?
$1.2 BILLION AUSTRALIAN DOLLARS.
>>> THE AUDITOR GENERAL ALSO
UNCOVERED THE CANADA REVENUE
AGENCY CALL CENTRES MEANT TO
HELP YOU, CANADIANS, WITH TAX
QUESTIONS ARE INSTEAD PROVIDING
DISMAL SERVICE.
[PHONE RINGING]
IF YOU HAVE EVER TRIED TO CALL
THE CANADA REVENUE AGENCY YOU
MORE OFTEN THAN NOT HEAR THIS.
>> WELCOME TO THE CANADA REVENUE
AGENCY'S INDIVIDUAL TAX
INQUIRIES SERVICE.
DUE TO HIGH DEMAND, ALL OF OUR
AGENTS ARE CURRENTLY BUSY AND
OUR AGENT QUEUES ARE FULL.
>> Rosemary: THE AUDITOR
GENERAL SAYS THAT THE C.R.A.
PICKS
UP ONLY A THIRD OF THE CALLS IT
RECEIVES BECAUSE IT JUST CAN'T
HANDLE THE VOLUME.
MORE THAN 28 MILLION CALLERS GET
A BUSY SIGNAL OR THIS MESSAGE --
>> IF YOU STILL NEED TO SPEAK TO
AN AGENT, PLEASE CALL BACK
LATER.
>> Rosemary: THE CALL CENTRES
HAVE A POLICY OF NOT LETTING
PEOPLE WAIT MORE THAN TWO
MINUTES TO TALK TO SOMEONE SO TO
MEET THAT TARGET, RATHER THAN
KEEPING THEM ON HOLD, THE C.R.A.
SENDS THE CALLERS BACK TO
THIS...
>> Interview: ALL OF OUR
AGENTS ARE CURRENTLY BUSY AND
OUR AGENT QUEUES ARE FULL.
>> Rosemary: CANADIANS
EVENTUALLY DO GET THROUGH TO THE
TAX MAN AND THE AUDITOR GENERAL
SAYS THEY GET WRONG ANSWERS TO
THEIR QUESTIONS ABOUT ONE-THIRD
OF THE TIME.
ONE FINAL NOTE ON THE A.G.
REPORT TODAY, MICHAEL FERGUSON
FOUND THAT THE TRUDEAU
GOVERNMENT HAS LARGELY LIVED UP
TO ITS PROMISE TO PROVIDE
SUPPORT TO MORE THAN 40,000
SYRIAN REFUGEES, BUT OTTAWA
DIDN'T COLLECT QUITE ENOUGH DATA
TO TRACK WHETHER THOSE NEWCOMERS
GET ACCESS TO THINGS LIKE BASIC
HEALTH CARE OR IF KIDS WERE, IN
FACT, IN SCHOOL.
ANDREW, LATER ON "THE NATIONAL"
WE WILL HEAR FROM A SYRIAN
FAMILY TO SEE HOW THEY HAVE
INTEGRATED INTO THE COUNTRY.
>> Andrew: OKAY, SOUNDS GOOD.
MEANTIME WE ARE HEARING MORE
FROM THE BELL EMPLOYEES TONIGHT
AFTER THIS WEEK'S "GO PUBLIC"
STORY ABOUT THE COMPANY'S HIGH
PRESSURE SALES TACTICS.
CUSTOMERS TOO ARE GETTING IN
TOUCH WITH US AND THEY'RE
TELLING US STORIES OF UPSELLING
PEOPLE OR BEING UPSOLD AND THE
CIRCUMSTANCES AROUND SOME OF
THEM ARE PRETTY STARTLING.
HERE'S ERICA JOHNSON OF "GO
PUBLIC."
>> Reporter: SHAYLENE
McKINNIS KEEPS CAREFUL TRACK
OF NUMBERS, IT'S HER JOB AS A
BOOKKEEPER, SO SHE WONDERED
ABOUT A NUMBER SHE SPOTTED ON A
BILL TO HER IN-LAWS.
>> Interview: I HAD TO GO
THROUGH EVERY LINE.
>> Reporter: A REP HAD SIGNED
HER IN-LAWS FOR SOMETHING CALLED
FIBE TV, DELIVERED THROUGH
FIBEROPTIC AND IT AUTOMATICALLY
INCLUDES A CHARGE FOR INTERNET
SERVICE TOO.
BUT McKINNIS' IN-LAWS ARE IN
THEIR LATE 70s AND HAD NO
COMPUTERS AND HAD NO IDEA THAT
THEY WERE PAYING FOR INTERNET.
SHE CALLED A BELL CUSTOMER
SERVICE REP.
>> Interview: WHEN I SPOKE TO
HIM ON THE PHONE AND HE WAS
TRYING TO AVOID TAKING IT OFF
THE BILL AND I SAID HOW MANY
OTHER SENIOR CITIZENS ARE YOU
GUYS DOING THIS TO?
>> Reporter: IN EMAIL AFTER
EMAIL TO "GO PUBLIC," BELL
CUSTOMERS DESCRIBE HOW THEY'RE
UPSOLD TOO.
PROMISED A FREE PHONE THAT
WASN'T.
SOLD FIBE TV WITHOUT
INFRASTRUCTURE FOR IT TO WORK.
BILLED FOR UPGRADES THAT WEREN'T
REQUESTED.
CHARGED A FEE TO CANCEL SERVICES
I DIDN'T ASK FOR.
THE LIST GOES ON.
BELL EMPLOYEES, PAST AND
PRESENT, ARE SPEAKING OUT TOO
AND SAYING THEY'RE PENALIZED IF
A CUSTOMER DOWNGRADES THEIR
SERVICES AND THEY LIE TO
CUSTOMERS ABOUT CONTRACTS AND
PROMOTION LENGTHS AND THEY'RE
FORCED TO SELL TO ELDERLY
CUSTOMERS, AND WHEN A CUSTOMER
DIES, THEY'RE STILL EXPECTED TO
SAVE THE SERVICE AND UPSELL THE
GRIEVING RELATIVE.
>> Andrew: AND "GO PUBLIC'S"
ERICA JOHNSON IS JOINING ME NOW.
ERICA, IN YOUR ORIGINAL STORY,
BELL
DIDN'T HAVE MUCH TO SAY BEYOND
INSISTING THEY DON'T INSTRUCT
THEIR AGENTS TO MISLEAD PEOPLE,
HAVE THEY SAID ANYTHING ELSE?
>> Reporter: IT WAS MORE OF
THE SAME TODAY, ANDREW.
BELL SENT US A STATEMENT THAT
SAID IN PART THAT THE BEHAVIOUR
THAT YOU DESCRIBE WOULD BE
COMPLETELY CONTRARY TO BELL'S
CULTURE AND VALUES WHICH ARE
REFLECTED IN A CLEAR CODE OF
CONDUCT THAT APPLIES TO ALL BELL
TEAM MEMBERS.
AND THEN IT GOES ON TO SAY, WE
TAKE ANY CONCERNS ABOUT OUR
SALES AND SERVICE PRACTICES VERY
SERIOUSLY.
>> Andrew: OKAY, BUT WHAT
ABOUT THE EMPLOYEES?
I MEAN, SHORT OF QUITTING,
COMPLAINING OR GETTING FIRED, IS
THERE ANYTHING THAT THEY CAN DO?
>> Reporter: WELL, IT'S
INTERESTING AND I SPOKE TO A
LABOUR LAWYER TODAY AND HE SAID
IF THE ALLEGATIONS ARE TRUE THAT
BELL EMPLOYEES COULD FILE FOR
SOMETHING CALLED DESTRUCTIVE
DISMISSAL.
THAT'S WHERE THEY FEEL THEIR
WORKPLACE ENVIRONMENT IS SO
TOXIC THAT THERE'S SO MUCH
PRESSURE TO SELL AND SELL THAT
IT'S ACTUALLY MAKING THEM SICK
AND THEY'RE UNABLE TO PERFORM
THEIR DUTIES.
HE SAYS IN THAT CASE EMPLOYEES
COULD ACTUALLY
CONSIDER THEMSELVES TERMINATED
BUT STILL QUALIFY FOR
COMPENSATION.
AS FOR BELL SAYING THAT IT
DOESN'T CONDONE UNETHICAL
BEHAVIOUR ON THE PART OF ITS
EMPLOYEES TO UPSELL CUSTOMERS TO
SELL THEM PRODUCTS AND SERVICES
THEY DON'T NEED, HERE'S WHAT THE
LAWYER HAD TO SAY ABOUT THAT...
>> Interview: AN EMPLOYER
CAN'T HIDE BEHIND THE IDEA THAT,
WELL, WE DON'T KNOW, WE DIDN'T
KNOW, WE DIDN'T SAY SO.
AN EMPLOYER SHOULD KNOW AND AN
EMPLOYER MUST MONITOR ITS
EMPLOYEES TO MAKE SURE THAT
WHATEVER IS EXPECTED IS DONE.
>> Reporter: NOW, ANDREW, AS
FOR THE SENIORS IN OUR STORY WHO
WERE PAYING FOR INTERNET
ALTHOUGH THEY HAD NO COMPUTERS
AT HOME, IN FACT,
ALL THEY HAD WAS AN OLD FLIP
PHONE, WELL, BELL AGREED TO
LOWER THEIR BILLS.
>> Andrew: OKAY, GOOD NEWS
THERE.
THANK YOU, ERICA.
>> Reporter: THANK YOU.
>> Andrew: IF YOU'RE A TELECOM
WORKER
WITH A STORY TO SHARE SEND AN
EMAIL TO GOPUBLIC@CBC.CA.
>>> NET NEUTRALITY IN THE U.S.
COULD BE ON BORROWED TIME.
SO FAR NET NEUTRALITY RULES HAVE
LIMITED HOW MUCH CONTROL TELECOM
COMPANIES HAVE OVER WHAT YOU CAN
DO OR SEE ON THE NET.
BUT TODAY THE HEAD OF THE U.S.
FEDERAL COMMUNICATIONS
COMMISSION REVEALED HIS PLANS TO
DISMANTLE NET NEUTRALITY.
THE WAY HE
SEES IT THE GOVERNMENT NEEDS TO
STOP MICROMANAGING THE INTERNET
BUT GOOGLE, AMAZON AND FACEBOOK
ARE AGAINST THE CHANGE BECAUSE
IT WOULD ALLOW BIG U.S. INTERNET
SERVICE PROVIDERS LIKE AT&T TO
CONTROL AND TO CHARGE EXTRA FOR
CUSTOMERS' ACCESS TO THEIR
SITES.
AS FOR CANADA, NET NEUTRALITY
HERE ISN'T UNDER DIRECT THREAT
BUT ACCORDING TO THE OPEN MEDIA
FOUNDATION IF THE PLAN SUCCEEDS
WE'D BE AFFECTED ALL THE SAME,
SINCE MANY POPULAR SITES AND
SERVICES ARE BASED IN THE UNITED
STATES.
>> Ian: JOY AND CELEBRATION HAVE
REPLACED FEAR AND UNCERTAINTY ON
THE STREETS OF ZIMBABWE'S
CAPITAL.
AT LEAST FOR NOW.
ROBERT MUGABE'S LONG RULE IS
OVER AND HE RESIGNED TODAY JUST
AS THE COUNTRY'S PARLIAMENT WAS
MOVING TO IMPEACH HIM AND THEN
THIS HAPPENED...
[Cheers and Applause]
AS YOU CAN TELL THEY HAVE WAITED
FOR THIS FOR A LONG TIME.
FOR 37 YEARS MUGABE DOMINATED
HIS ONCE THRIVING NATION AND
WHEN HIS SHADOW WAS LIFTED A
PARTY BROKE OUT THAT WENT ALL
DAY AND WELL INTO THE NIGHT.
AND STILL MUGABE'S RESIGNATION
DOES RAISE QUESTIONS, CAN
ZIMBABWE RECLAIM ITS FORMER
WEALTH AND STABILITY?
WILL MUGABE'S LIKELY SUCCESSOR
KNOWN AS "THE CROCODILE" ALLOW
DEMOCRACY TO FLOURISH?
WITH THOSE QUESTIONS UNANSWERED
THE MOOD IS ONE OF EXCITEMENT
AND HOPEFUL LIBERATION AND
MARGARET EVANS IS IN THE CAPITAL
HARARE AS SWRIK BAB WE ANS LOOK
TO THE -- ZIMBABWEANS LOOK TO
THE FUTURE.
>> Reporter: THIS WAS HIGH
NOON FOR ROBERT MUGABE THOUGH NO
ONE KNEW IT AT THE TIME.
ZIMBABWEANS GATHERING OUTSIDE
THE PARLIAMENT WHERE THE M.P.s
WERE MEETING TO START
IMPEACHMENT PROCEDURES.
ZIMBABWE IS A COUNTRY OF A
MILLION SHATTERED DREAMS AND
MUGABE'S RULE LEAVING PEOPLE
WITH LITTLE BUT DID DIGNITY.
LUC HASN'T WORKED IN YEARS.
>> Interview: WE BELIEVE THAT
WHEN HE GOES EVERYBODY WILL BE
EAGER TO INVEST AND EAGER TO
COME BACK TO INVEST IN THE
COUNTRY AND PROBABLY TO CREATE
SOME EMPLOYMENT.
>> Reporter: IN AN OFFICE DOWN
THE STREET, AN OLD POLITICAL FOE
OF MUGABE WAS PREPARING FOR WHAT
HE THOUGHT WOULD BE A LONG
IMPEACHMENT PROCESS.
MORGAN TSVANGARAI WATCHED THE
MILITARY USEDA AS A TOOL OF
OPPRESSION TURNED LIBERATOR.
>> Interview: IT'S A NECESSARY
EVIL.
IT IS SOMETHING THAT THE PEOPLE
WERE DESPERATE TO HAVE.
>> Reporter: OUTSIDE THE
FUTURE HAD ALREADY ARRIVED.
ZIMBABWE FOREVER CHANGED BY THE
NEWS THAT MUGABE HAD RESIGNED BY
LETTER.
>> GOODBYE MUGABE!
>> Reporter: IT TOOK A WHILE
FOR PEOPLE TO UNDERSTAND WHAT
WAS HAPPENING.
WHEN THEY DID THE STREETS WERE
LIKE WILDFIRE.
>> YAY!
[Cheers and Applause]
>> Reporter: IT WAS LIKE FOUR
DECADES OF DESPAIR TURNED INTO
UNBRIDLED JOY.
[Cheers and Applause]
>> A NEW ZIMBABWE!
>> Reporter: GRATEFUL CROWDS
SURROUNDED THE BEMUSED SOLDIERS
IN THEIR TANKS REFUSING TO CRACK
A SMILE AT FIRST.
BREAKING DOWN WHEN THE FREE
SHOESHINES STARTED UP.
OTHERS MOVED SIMPLY TO RAGE.
PEOPLE ARE GOING TO BE
CELEBRATING ALL NIGHT LONG,
THAT'S THE PARLIAMENT JUST DOWN
THE STREET BEHIND ME.
SUN-UP TO SUNDOWN, PEOPLE ARE
HAPPY ABOUT THAT BECAUSE THEY
CAN CELEBRATE, AND THEY ARE RID
OF ROBERT MUGABE.
TOMORROW MAY INDEED BRING MORE
UNCERTAINTY.
BUT THIS WAS A TASTE OF FREEDOM
FEW IN ZIMBABWE WILL FORGET.
>> Ian: AND MARGARET EVANS IS
JOINING US FROM HARARE.
TELL US ABOUT THE MAN EXPECTED
TO TAKE MUGABE'S PLACE?
>> Reporter: HIS NICKNAME IS
"THE CROCODILE" SO THAT GIVES
YOU AN IDEA, BECAUSE HE HAS A
REPUTATION FOR BRUTALITY.
HE'S ROBERT MUGABE'S OLD
INTELLIGENCE CHIEF AND HE'S
ACCUSED OF SOME VERY GRAVE HUMAN
RIGHTS ABUSES IN THE 1980s.
HE'S THE MAN WHO WOULD HAVE BEEN
IN CHARGE OF THE INTIMIDATION
CAMPAIGN AT VARIOUS ELECTIONS,
VERY BRUTAL INTIMIDATION, AT
VARIOUS SELECTIONS THROUGHOUT
THE HISTORY OF ZIMBABWE.
SO, OBVIOUSLY, A LOT OF PEOPLE
ARE WORRIED ABOUT HIM.
PEOPLE WHO SUPPORT HIM SAY HE'S
MODERN AND MORE IN TOUCH AND
THAT HE'LL BE BETTER EQUIPPED TO
HELP RIGHT THE ZIMBABWEAN
ECONOMY THAT IS AT THE BOTTOM OF
A CREVASSE RIGHT NOW.
>> Ian: IT'S SUCH AN INTERESTING
DICHOTOMY BECAUSE WE HAVE SEEN
THE CELEBRATIONS AND YET AT THE
SAME TIME THIS MAN HAS AN
OMINOUS PAST.
AS YOU HAVE TALKED TO PEOPLE,
ESPECIALLY TODAY, WHAT ARE THEY
SAYING TO YOU?
>> Interview: WELL, A LOT OF
PEOPLE DON'T NECESSARILY WANT TO
TALK ABOUT IT AND THEY CERTAINLY
DON'T WANT TO BE SEEN
CRITICISING SOMEONE WHO IS HELD
RESPONSIBLE FOR HELPING TO END
FOUR DECADES OR NEARLY FOUR
DECADES OF DICTATORSHIP AND SO
PEOPLE ARE KIND OF CAUTIOUS WHEN
YOU ASK THEM ABOUT THIS, WHETHER
THEY TRUST HIM, OR ARE THEY JUST
GOING FROM ONE DICTATOR TO
ANOTHER?
I WAS IN THE CROWDS TODAY AND
ONE MAN ACTUALLY WAS HEARING ME
INTERVIEW SOME PEOPLE AND
AFTERWARDS HE CAME UP TO ME AND
HE WHISPERED IN MY EAR AND HE
SAID, YOU KNOW THAT THIS MAN IS
A KILLER.
AND WE KNOW THAT HE'S A KILLER
TOO BUT YOU CAN ONLY FIGHT ONE
BATTLE AT A TIME AND WE'LL WAIT
TO FIGHT THE NEXT BATTLE AND THE
PRESUMPTION IS THAT THAT BATTLE
WOULD BE AGAINST HIM.
>> Ian: INTERESTING THAT THAT
MAN ONLY DARED WHISPER THAT IN
YOUR EAR AS OPPOSED TO SAYING IT
OUT LOUD.
MARGARET, THANK YOU VERY MUCH.
>> Reporter: YOU'RE WELCOME.
>> Ian: IN THE CASE OF ROY
MOORE, THE CANDIDATE FOR AN
IMPORTANT SENATE SEAT, THE U.S.
HAS A STORY THAT REFLECTS THE
TIME.
POLITICS THAT REFUSES COMPROMISE
COMPROMISE.
VIEWS TO A CULTURAL MOMENT.
HIGH-PROFILE MEN CALLED TO
ACCOUNT AND TODAY THE VOICE THAT
MANY HAVE BEEN WAITING TO HEAR,
DONALD TRUMP'S AND PAUL HUNTER
LOOKS AT WHETHER ANYTHING CAN
CLEARER TONIGHT.
>> Reporter: ON THE OPPOSING
SIDES OF THE ROY MOORE DEBATE
THERE'S THOSE WHO STILL BACK HIM
IN HIS BID TO BE A U.S. SENATOR,
AND THOSE WHO ABSOLUTELY DO NOT.
AND FOR TWO WEEKS THERE'S BEEN
NO PUBLIC COMMENT ON MOORE FROM
DONALD TRUMP UNTIL NOW.
>> President Donald Trump: LET
ME JUST TELL YOU, ROY MOORE
DENIES IT, THAT'S ALL I CAN SAY,
HE DENIES IT.
AND, BY THE WAY, HE TOTALLY
DENIES IT.
>> Reporter: MOORE, A
REPUBLICAN FROM ALABAMA, IS
ACCUSED BY A NUMBER OF WOMEN OF
SEXUAL MISCONDUCT AND ASSAULT,
INCLUDING YEARS AGO CHILD
MOLESTATION INVOLVING A
14-YEAR-OLD GIRL.
MOORE DENIES ALL OF IT AND TODAY
HIS TEAM DUG IN, BLAMING
DEMOCRATS, OLD-SCHOOL
REPUBLICANS, AND THE MEDIA.
>> Interview: IF YOU CAN BE
TRICKED IN TWO WEEKS ABOUT JUDGE
ROY MOORE, THEN THEY WIN.
>> Reporter: THE POLITICAL
STAKES ARE ENORMOUS.
REPUBLICANS CONTROL THE U.S.
SENATE BUT BARELY.
THIS SHOULD HAVE BEEN AN EASY
WIN FOR THEM, BUT NOW MOORE'S
DEMOCRATIC OPPONENT, DOUG JONES,
IS AHEAD IN THE POLLS.
JONES IS KNOWN FOR HIS WORK AS A
LAWYER IN 2001, FOR PROSECUTORS
AGING MEMBERS OF THE KU KLUX
KLAN FOR AN INFAMOUS FIREBOMBING
OF A CHURCH IN BIRMINGHAM IN
1963, A CRIME THAT HELPED TO
SPARK THE U.S. CIVIL RIGHTS
MOVEMENT.
TODAY TRUMP SLAMMED JONES.
>> President Donald Trump: I
CAN TELL YOU ONE THING FOR SURE,
WE DON'T NEED A LIBERAL PERSON
IN THERE, A DEMOCRAT JONES, I
HAVE LOOKED AT HIS RECORD AND
IT'S TERRIBLE ON CRIME AND IT'S
TERRIBLE ON THE BORDER AND
TERRIBLE ON THE MILITARY.
>> Reporter: IT NOW PUTS TRUMP
IN AN UNUSUAL SPOT.
HE'S BACKING A CANDIDATE
CRITICIZED BY HIS OWN DAUGHTER,
IVANKA.
>> ON ROY MOORE'S DISTURBING
ACTIONS IVANKA TRUMP SAYS THAT
THERE'S A SPECIAL PLACE IN HELL
FOR PEOPLE WHO PREY ON CHILDREN.
>> Reporter: THIS IS THE
LATEST ANTI-MOORE AD FROM THE
JONES CAMPAIGN.
>> CONSERVATIVE VOICES PUTTING
CHILDREN AND WOMEN OVER PARTY.
>> Reporter: TRUMP TODAY
DIDN'T RULE OUT PERSONALLY
CAMPAIGNING IN SUPPORT OF ROY
MOORE.
HE SAID HE'LL DECIDE ON THAT
NEXT WEEK.
PAUL HUNTER, CBC NEWS,
WASHINGTON.
>> Ian: MEANWHILE TONIGHT CBS
AND PBS HAVE FIRED CHARLIE ROSE
AFTER SEVERAL WOMEN THAT HE
WORKED WITH CAME FORWARD WITH
ALLEGATIONS OF SEXUAL MISCONDUCT
AND HIS MORNING SHOW CO-HOST
SAID THEY'RE DEEPLY
DISTURBED BY THE NEWS.
>> Interview: I HAVE ENJOYED A
FRIENDSHIP AND A PARTNERSHIP
WITH CHARLIE FOR THE PAST FIVE
YEARS AND I HAVE HELD HIM IN
SUCH HIGH REGARD AND I'M REALLY
STRUGGLING BECAUSE HOW DO YOU --
WHAT DO YOU SAY WHEN SOMEONE
THAT YOU DEEPLY CARE ABOUT HAS
DONE SOMETHING THAT IS SO
HORRIBLE.
HOW DO YOU WRAP YOUR BRAIN
AROUND THAT?
I'M REALLY GRAPPLING WITH THAT.
>> Ian: CBS SAYS THAT AT LEAST
THREE EMPLOYEES HAVE COME
FORWARD WITH MORE ALLEGATIONS.
ROSE ISSUED A STATEMENT
APOLOGIZING FOR HIS BEHAVIOUR,
EVEN THOUGH HE SAYS THAT HE
DOESN'T
BELIEVE THAT ALL OF THE
ALLEGATIONS ARE TRUE.
BUT WHEN CONFRONTED ABOUT THEM
BY A REPORTER, HE HAD THIS TO
SAY...
>> Reporter: YOU WANT TO SAY
ANYTHING TO THOSE ACCUSERS, YOU
WANT TO SAY ANYTHING TO THOSE
ACCUSERS WHO ARE ACCUSING YOU OF
THOSE WRONGDOINGS?
>> Interview: IT'S NOT
WRONGDOINGS.
>> Ian: AND THE FLOOD OF
ALLEGATIONS CONTINUE IN
HOLLYWOOD TONIGHT.
PIXAR C OORCH-FOUNDER AND WALT
DISNEY ANIMATOR CHIEF,
JOHN LASSETER IS TAKING A
SIX-MONTH LEAVE OF ABSENCE.
"THE HOLLYWOOD REPORTER" CLAIMED
THAT THE 60-YEAR-OLD WAS KNOWN
TO HUG AND KISS AND GROPE FEMALE
EMPLOYEES.
ACTRESS AND WRITER RASHIDA JONES
ALSO SAID THAT
HE MADE AN UNWANTED ADVANCE
TOWARDS HER.
HE'S KNOWN FOR "A BUG'S LIFE"
AND "CARS" AND "TOY STORY" AND
HE'S APOLOGIZED AND SAYS HE'LL
USE THIS TIME OFF TO RECHARGE.
HERE'S WHAT ELSE WE'RE FOLLOWING
ON "THE NATIONAL" TONIGHT...
>>> IT IS FLU SEASON BUT BEFORE
YOUR KIDS GET THEIR SHOT YOU'LL
WANT TO KNOW ABOUT NEW RESEARCH.
IT REVEALS WHAT PARENTS CAN DO
TO TRY TO HELP TO PREVENT PAIN.
>> Rosemary: THE GOVERNMENT
UNVEILED ITS PLAN FOR MARIJUANA.
WHO CAN PRODUCE IT AND HOW, BUT
WILL LEGALIZATION REALLY END THE
BLACK MARKET?
>> Andrew: PLUS, WHAT
IMMIGRATION CHANGES MEAN FOR
THOUSANDS OF HAITIANS LIVING IN
THE UNITED STATES AND WHAT IT
MEANS FOR CANADA TOO.
>> Interview: EITHER GO BACK
TO HAITI AND LIVE HERE IN THE
SHADOWS OR TAKE YOUR CHANCES IN
CANADA AND SOME PEOPLE HAVE
FAMILY MEMBERS IN CANADA AND IF
IT DOESN'T WORK, I'M SUR
(*)
(*)
>> Andrew: ON "THE NATIONAL"
TONIGHT SAD NEWS FROM THE
ENTERTAINMENT WORLD, ONE-TIME
TEEN
HEARTTHROB DAVID CASSIDY HAS
DIED.
THE STAR OF "THE PARTRIDGE
FAMILY" WAS ADMITTED TO THE
HOSPITAL LAST WEEK WITH LIVER
AND KIDNEY FAILURE.
HE HAD A LONG-TIME STRUGGLE WITH
ALCOHOL AND SUBSTANCE ABUSE BUT
IN HIS YOUNGER DAYS HE WAS A
FULL-ON SUPERSTAR, ALONG WITH
HIS STEP-MOTHER, SHIRLEY JONES,
HE MADE "THE PARTRIDGE FAMILY" A
CULTURAL PHENOMENON.
HE WAS 67 YEARS OLD.
>>> LEBANON'S PRIME MINISTER
SAAD HARIRI HAS RETURNED TO THE
COUNTRY AFTER RESIGNING IN SAUDI
ARABIA JUST OVER TWO WEEKS AGO.
IT WAS A SURPRISING ANNOUNCEMENT
THEN AND SOME WONDERED IF HE HAD
BEEN PRESSURED INTO IT AND
LEBANESE OFFICIALS SAY THEY
REFUSED TO ACCEPT HIS
RESIGNATION UNTIL HE OFFICIALLY
RESIGNED ON HOME SOIL.
HARIRI SAYS THAT HE PLANS TO
SPEAK PUBLICLY ABOUT THE
SITUATION NOW THAT HE'S BACK IN
BEIRUT.
AND THE SEARCH FOR A MISSING
SUBMARINE HAS ENTERED A CRITICAL
PHASE.
THEY'RE WORRIED IF THEY DON'T
FIND THEM SOON THEY'LL RUN OUT
OF OXYGEN.
IT'S BEEN ALMOST A WEEK SINCE
THE VESSEL HAD AN ELECTRIC
BREAKDOWN AND VANISHED.
THE NAVY SAYS THAT IT'S POSSIBLE
THAT THE SUBMARINE ONLY HAS A
DAY'S WORTH OF OXYGEN RESERVES
LEFT.
>> Rosemary: IT COULD BE LEGAL
IN LESS THAN A YEAR AND TODAY WE
GOT A SENSE OF OTTAWA'S PLANS
FOR POT.
>> Interview: WE WANT A SYSTEM
TO PROTECT THE HEALTH AND SAFETY
OF CANADIANS AND THAT WILL
ENABLE A DIVERSE AND COMPETITIVE
AND LEGAL INDUSTRY COMPRISING OF
BOTH LARGE AND SMALL PLAYERS
ACROSS THE COUNTRY.
>> Rosemary: WITH THAT THE
GOVERNMENT UNVEILED ITS PROPOSED
REGULATIONS FOR WHO CAN PRODUCE
LEGAL POT AND HOW TO DO IT.
THEY INCLUDE A NEW LICENSING
SYSTEM.
STRICT RULES FOR SECURITY AT POT
FACILITIES AND SECURITY
CLEARANCES FOR PERSONNEL,
QUALITY CONTROL, INCLUDING
LIMITS ON POTENCY.
AND STRICT RULES FOR PACKAGING
SO THAT IT WON'T BE ENTICING TO
KIDS.
AND YOU GET A SAY.
OTTAWA WANTS CANADIANS TO WEIGH
IN ON ALL OF THIS BY
JANUARY 20th.
BUT AS CATHERINE CULLEN REPORTS,
QUESTIONS ARE ALREADY BEING
RAISED ABOUT THAT PACKAGING AND
WHY SOME PEOPLE WITH CRIMINAL
RECORDS WILL BE ALLOWED IN THE
BUSINESS.
>> Interview: WE HAVE HAD SIX
TIMES FOR MEDICAL CANNIBAS FOR
PATIENTS
COAST-TO-COAST-TO-COAST.
>> Reporter: IT'S A LOT OF POT
AND MED RELIEF IS ONE OF THE
BIGGEST PLAYERS IN MEDICAL
MARIJUANA AND IT WANTS TO SELL
RECREATIONAL POT TOO.
>> Interview: WE HAVE
AUTHORITY WHEN IT COMES TO
UNDERSTANDING WHAT IS SUCCESSFUL
CANNIBAS CULTIVATION AND SCIENCE
IS ALL ABOUT.
>> Reporter: BUT WITH
UNLIMITED LICENSES COMING UP FOR
GRABS UNDER THE NEW SYSTEM, BIG
PLAYERS WILL HAVE COMPETITION
FROM MICROCANNIBAS, THINK
MICROBREWERIES BUT FOR POT.
>> Interview: IF PEOPLE WANT
TO ENTER THE MARKET IN A SMALL
FASHION THEY CAN.
>> Reporter: BUT LIKE THE BIG
GUYS, SMALL PLAYERS WILL STILL
HAVE REGULATORY HOOPS TO JUMP
THROUGH, INCLUDING TRACKING
EVERY SINGLE SEED SOWN OR JOINT
PRODUCED.
AND THE GOVERNMENT IS ALSO
CONSIDERING LETTING SOME PEOPLE
WITH NON-VIOLENT CRIMINAL
RECORDS GET INVOLVED IN THE
INDUSTRY.
>> Interview: WE'RE JUST
ASKING THE QUESTION, YOU KNOW,
SHOULD THESE PEOPLE, YOU KNOW,
WITH A SMALL AMOUNT OF PERSONAL
POSSESSION, SHOULD THEY BE
EXCLUDED FROM THE MARKET OR
SHOULD WE CONSIDER THEM.
>> Interview: CERTAIN BRAND
ELEMENTS APPEAR TO VERY MUCH BE
PART OF WHAT THE FEDERAL
GOVERNMENT HAS LISTENED TO US.
>> Reporter: THERE'S ALSO THE
QUESTION OF PACKAGING FOR
RECREATIONAL POT.
PRODUCERS ARGUED CLEARLY BRANDED
PRODUCTS WILL MAKE IT EASIER TO
TAKE ON THE BLACK MARKET.
>> Interview: IT'S INCREDIBLY
IMPORTANT TO US BECAUSE IT
HELPS, AGAIN, TO DIFFERENTIATE
LEGITIMATE PRODUCT FROM BLACK
MARKET PRODUCT.
>> Reporter: HOWEVER, THE
GOVERNMENT'S OWN
CANNIBAS TASK FORCE WARNED THAT
BRANDING COULD INFLUENCE MINORS
AND IT RECOMMENDS THAT OFFICIALS
RWN
CANNIBAS TASK FORCE WARNED THAT
BRANDING COULD INFLUENCE MINORS
AND IT RECOMMENDS THAT OFFICIALS
REQUIRE PLAIN PACKAGING FOR
CANNIBAS PRODUCTS BUT THE
GOVERNMENT IS ONLY TALKING ABOUT
RESTRICTING COLOURS AND
CHARACTERS ON PACKAGES.
>> Reporter: WHY DON'T YOU
MOVE AHEAD ON PLAIN PACKAGING
WITH THE RECOMMENDATION FROM THE
TASK FORCE?
>> Interview: WE'RE LOOKING AT
MAKING SURE THAT WE HAVE STRICT
GUIDELINES WHEN IT
COMES TO PACKAGING.
>> Reporter: DECISIONS STILL
TO COME WITH THE LEGALIZATION
DEADLINE ABOUT SEVEN MONTHS
AWAY.
CATHERINE CULLEN, CBC NEWS,
OTTAWA.
>> Rosemary: IF YOU HAD ANY
DOUBT THAT POT WAS GOING TO
BECOME BIG BUSINESS CONSIDER
THIS -- TODAY STATISTICS CANADA
SAYS IT'S GOING TO START
MEASURING ITS
IMPACT ON THE CANADIAN ECONOMY
AND TO DO THAT IT WILL BEGIN
TRYING TO FIGURE OUT HOW MUCH
CANNIBAS IS BEING PRODUCED AND
CONSUMED IN THIS COUNTRY BEFORE
IT EVEN BECOMES LEGAL.
IT SAYS THAT IT WILL START
INTEGRATING
THE DATA INTO G.D.P. ESTIMATES,
GROSS DOMESTIC PRODUCT ESTIMATES
IN 2019.
>> Ian: WHEN WE COME BACK IN A
MOMENT, THE MOMENT THAT SO MANY
KIDS DREAD.
SHE'S BEING PREPPED FOR THE FLU
SPOT,
AND SPOILER ALERT, SHE'S NOT
GOING TO LIKE IT.
BUT THERE'S NEW RESEARCH ON HOW
TO HELP KIDS COPE RIGHT AFTER
THE BREAK.
>>> YOU CAN GO DEEPER ON THE
STORIES OF THE DAY EARLIER EACH
DAY SUBSCRIBE TO OUR NEWSLETTER
AT cbcnews.ca/thenational.
"THE NATIONAL TODAY" TAKES YOU
INSIDE OF OUR JOURNALISM EVERY
AFTERNOON.
(*)
>> ONE, TWO, THREE... FOUR,
FIVE... SIX... ALL RIGHT, DONE.
THAT WAS IT.
>> Ian: FOR YOUNG CHILDREN AND
PARENTS, MOMENTS LIKE THAT ARE
VERY FAMILIAR AND BUCKLE UP FOR
MORE, IT IS FLU SEASON WHICH
MEANS THAT IT'S NEEDLE SEASON.
HOW WE DEAL WITH IT MATTERS MORE
THAN YOU MIGHT THINK.
AS KAS ROUSSY TELLS US, NEW
CANADIAN RESEARCH HAS REVEALED A
KEY
FACTOR IN CONQUERING THAT "FEAR
OF THE SHOT."
>> HI, I COME FOR A FLU SHOT...
>> Reporter: IT MAY BE ONE OF
THE MOST DREADED TIMES OF THE
YEAR.
>> RIGHT IN HERE.
>> Reporter: THE ANNUAL FLU
SHOT.
>> WE JUST NEED ONE OF HER ARMS
EXPOSED FOR THE SHOT.
>> Reporter: WE'RE AT A
PEDIATRIC FLU CLINIC IN TORONTO
AND THERE WILL BE A LOT OF
SCREAMING BUT WE'LL TRY TO KEEP
IT TO A MINIMUM.
ALREADY 4-YEAR-OLD NORA ISN'T
LIKING THIS ONE BIT.
>> I'M SCARED!
>> Reporter: IT'S NOT NORA'S
FIRST FLU SHOT BUT THE
EXPERIENCE IS NO LESS STRESSFUL.
BEFORE NORA KNOWS IT, IT'S OVER.
>> Interview: THAT WAS QUICK.
>> Interview: THAT WAS QUICK.
>> Reporter: IT'S EPISODES
LIKE THIS THAT HAS FASCINATED
YORK UNIVERSITY PROFESSOR
REBECCA RIDELL FOR SOME TIME
NOW.
SHE'S FOLLOWING MORE THAN 500
PARENTS AND THEIR PRESCHOOLERS
DURING THEIR VACCINATIONS.
>> Interview: ONE OF THE MAIN
THINGS THAT WE WANT TO
COMMUNICATE IS HOW POWERFUL
PARENTS ARE, WHAT WE FOUND IS
THAT PARENTS WHO ARE SENSITIVE,
PARENTS WHO KNEW HOW TO SOOTHE
THEIR BABIES CLOSE, THAT
ACTUALLY CARRIED THROUGH ALL THE
WAY THROUGH TO PRESCHOOL AND WE
COULD PREDICT WHICH CHILDREN
WOULD COPE BETTER OR EXPERIENCE
MORE PAIN AFTER A NEEDLE FROM
HOW THEY WERE ACTING WHEN THE
BABY WAS 12 MONTHS OLD.
>> Reporter: RESEARCH FOUND
THAT KIDS WHO WERE DISTRESSED
BEFORE GETTING THE SHOT FEEL
MORE PAIN AFTERWARDS.
THAT'S WHY PREPARING THEM BEFORE
THE VACCINATION IS CRITICAL.
>> COUNT TO 10 WITH ME.
ONE...
>> GOOD.
>> FOUR, FIVE, SIX, SEVEN,
EIGHT, NINE...
>> IT'S OKAY.
>> DO YOU HAVE SOME KIND OF
STRATEGY BEFORE YOU GET HERE?
>> Interview: USUALLY I TELL
THEM A DAY BEFORE TO GET THEM
READY AND THEN AFTER WE GET HERE
WE JUST COUNT TO 10 AND IT GOES
REALLY QUICK.
>> Reporter: DISTRACTING KIDS
DURING THE VACCINATION IS A GOOD
THING, SAY THE RESEARCHERS.
>> LOOK AT MOMMY.
>> Reporter: ENCOURAGING THE
CHILD TO TAKE DEEP BREATHS ALSO
HELPS.
BUT HERE'S A BIG NO-NO.
>> Interview: SO APOLOGIZING
TO THE CHILD, I'M SO SORRY THAT
YOU'RE GOING THROUGH THIS AND
MOMMY IS SO SORRY AND I WISH
THAT MOMMY COULD TAKE THIS
NEEDLE THROUGH YOU AND THAT
MAKES A CHILD AROUSED AND
WORRIED ABOUT THE SITUATION.
>> Reporter: THE YORK
UNIVERSITY RESEARCH TEAM HOPES
TO KEEP FOLLOWING THE KIDS,
RIGHT UP UNTIL THEY'RE 10 YEARS
OLD.
KAS ROUSSY, CBC NEWS, TORONTO.
>> Ian: AND DR. DANIELLE MARTIN
IS A PHYSICIAN WITH THE WOMEN'S
COLLEGE HOSPITAL IN TORONTO AND
YOU HAVE OVER THE YEARS GIVEN
SHOTS TO A LOT OF KIDS OF
DIFFERENT AGES.
WHAT IS SOME OF YOUR ADVICE?
>> Interview: WELL, NOBODY OF
ANY AGE REALLY ENJOYS GETTING A
SHOT, THAT'S THE FIRST THING.
SO WE SHOULD ACKNOWLEDGE THAT
IT'S NOT A LOT OF FUN BUT
THERE'S LOTS OF THINGS THAT WE
CAN DO TO REDUCE THE PAIN FROM
IMMUNIZATION.
IN SMALL INFANTS WE KNOW THAT
, FOR EXAMPLE, THAT
BREASTFEEDING A BABY WHILE
GIVING AN IMMUNIZATION IS AN
EFFECTIVE WAY TO REDUCE PAIN.
THERE ARE OINTMENTS AND CREAMS
THAT CAN BE APPLIED THAT ARE
LIKE A LOCAL ANESTHETIC IN KIDS,
NOT TEENY TINY BABIES BUT OLDER
CHILDREN FOR SURE.
DISTRACTION WORKS AND NOT JUST
DISTRACTION LIKE HAVING A
CONVERSATION OR, YOU KNOW,
WATCHING A VIDEO OR, YOU KNOW,
DORA THE EXPLORER, THOUGH THAT
IS EFFECTIVE TOO, BUT PHYSICAL
DISTRACTIONS SO MASSAGING THE
AREA
WITH MODERATE PRESSURE PRIOR TO
AND BEFORE GIVING THE ACTUAL
SHOT WILL DISTRACT THE BODY'S
PAIN SENSORY MECHANISMS.
AND SO THERE'S A LOT OF
DIFFERENT WAYS THAT WE CAN TRY
TO REDUCE THE PAIN FROM
IMMUNIZATION AND THEN, OF
COURSE, AS WE HAVE LEARNED TODAY
THAT THERE'S BEHAVIOURAL THINGS
THAT AS PARENTS WE ALSO HAVE TO
WATCH ABOUT WHAT WE'RE
TELEGRAPHING TO OUR KIDS ABOUT
HOW BIG A DEAL IT IS TO GET A
SHOT.
>> Ian: WE TALKED ABOUT THIS IN
THE NEWSROOM EARLIER TODAY
THOUGH, AND SOME OF THE PEOPLE
WHO HAD OLDER KIDS SHOOK THEIR
HEADS AND SAID WE'RE CODDLING
OUR KIDS AND JUST GIVE THEM THE
IF WE CAN MINIMIZE THAT OR MAKE
IT EASIER ON PEOPLE THERE'S NO
REASON NOT TO.
AND, YOU KNOW, STUDIES LIKE THIS
ACTUALLY POINT TO THE FACT THAT
THERE'S A FINE LINE BETWEEN YOU
ARE WALKING BETWEEN WANTING TO
NOT CODDLE YOUR KID AND AT THE
SAME TIME ACKNOWLEDGING THAT,
YOU KNOW, SOMETHING THAT IS
PAINFUL IS PAINFUL AND NOT FUN.
>> Ian: WE HAVE JUST A FEW
SECONDS LEFT BUT WE SHOULD POINT
OUT THAT KIDS, YOU SAY AS YOUNG
AS SIX MONTHS OLD, SHOULD GET
THE FLU SHOT?
>> Interview: THAT'S RIGHT.
WE'RE HEADING INTO FLU SEASON
AND THERE'S A RISK OF BEING
HOSPITALIZED AND HAVING
COMPLICATIONS FROM INFLUENZA IF
YOU FALL INTO A PRIORITY GROUP.
I THINK THAT A LOT OF CANADIANS
KNOW THAT SENIORS OVER 65 OR
PEOPLE IN LONG-TERM CARE
FACILITIES SHOULD REALLY HAVE
THE FLU SHOT BUT SO SHOULD
PREGNANT WOMEN AND CHILDREN
UNDER THE AGE OF 5.
I MEAN WE ALL SHOULD BUT THOSE
ARE HIGH PRIORITY GROUPS AND IT
CAN REDUCE THE RISK OF BEING
HOSPITALIZED AND SO IT IS
IMPORTANT AND IN MANY PROVINCES
IN CANADA IN ADDITION TO THE
TRADITIONAL FLU SHOT WITH THE
NEEDLE, THERE IS ALSO A NASAL
SPRAY FLU SHOT SO IT'S POSSIBLE
IN SOME PLACES TO AVOID THE
NEEDLE ALL TOGETHER.
>> Ian: DR. MARTIN, THANK YOU.
>> Interview: THANK YOU.
>> Ian: SO THERE'S A COMPELLING
CASE FOR THE FLU VACCINATION BUT
IT DOESN'T MEAN THAT IT'S
LEADING TO ACTION.
AND FIGURES FROM 2015-2016, SHOW
THAT 32%, JUST UNDER A THIRD OF
CANADIANS 12 AND OLDER, REPORTED
RECEIVING A FLU SHOT.
IT'S INTERESTING WHEN YOU BREAK
IT DOWN BY AGE.
60% OF SENIORS SAY THEY GOT
VACCINATED BUT THOSE AGED 18-34
HAD THE LOWEST RATES, JUST 19%,
ESSENTIALLY ONE IN FIVE GETTING
THE SHOT.
>>> WELL, STILL AHEAD ON "THE
NATIONAL," FOLLOWING UP ON THE
40,000 SYRIAN REFUGEES WHO CAME
TO CANADA, THE CHALLENGES AND
REWARDS OF THEIR NEW HOME IN
WINNIPEG.
(*)
>> Reporter: WHAT'S BEEN
THE BEST PART ABOUT IT SO FAR?
>> Interview: THE PEOPLE, AND
THE PEOPLE IN CANADA ARE GOOD.
>> Andrew: IN NEW YORK TODAY
THERE WERE PROTESTS AGAINST THE
NEW DIRECTIVE FROM WASHINGTON.
60,000 HAITIANS WERE PUT ON
NOTICE YESTERDAY THAT THEIR
TEMPORARY PROTECTED STATUS IS
COMING TO AN END.
IT MEANS THAT COME JULY 2019
THEY'LL BE FORCED TO LEAVE AND
FOR MANY THAT MEANS GOING BACK
TO A COUNTRY STILL RECOVERING
FROM DISASTER AND THAT
POSSIBILITY HAS ALREADY HAD
RIPPLE EFFECTS HERE IN THIS
COUNTRY.
HAITIANS HAVE BEEN FLEEING THE
U.S. LOOKING TO CANADA FOR
ASYLUM AND CANADIAN OFFICIALS
HAVE HAD A VERY CLEAR MESSAGE
FOR THEM AND WE'LL TALK ABOUT
THAT IN JUST A MOMENT, BUT,
FIRST, THE FAMILIES CAUGHT IN
THE MIDDLE.
STEVEN D'SOUZA SPOKE WITH THEM
TO ASK, WHAT WILL YOU DO NOW?
>> YOU GOT IT, YOU GOT IT!
>> Reporter: 15-YEAR-OLD
STVINSON AND JEAN-LOUIS AND HIS
BROTHERS ARE
LIKE ANY TEENAGERS, THEY TALK
SHOES AND GIRLS AND THE LATEST
PHONES, ANYTHING BUT THEIR
FUTURE IN THE COUNTRY.
>> Interview: ALL OF THE
DREAMS THAT I HAD PLANNED FOR
MYSELF IN THE FUTURE, I FIND
THAT WASHED OUT AND I FEEL THAT
ALL OF THE DREAMS WILL BE
CANCELLED.
>> Reporter: HIS FATHER CAME
TO THE U.S. FROM HAITI IN 2007.
THEY'VE HAD TEMPORARY PROTECTED
STATUS OR T.P.S. SINCE 2010.
IT'S ALLOWED JEAN-LOUIS TO
WORK AS A CLEANER, RAISE HIS
FAMILY AND TO ESTABLISH ROOTS IN
AMERICA.
NOW THAT T.P.S. WILL END IN 2019
HE DOESN'T KNOW WHAT COMES NEXT.
AMERICA HAS OFFERED ME SO MUCH
OPPORTUNITY, I WANT TO STAY
HERE, HE SAYS.
I GUESS THAT GOD WILL DECIDE
WHAT WILL HAPPEN TO US.
FOR THOUSANDS OF HAITIANS LIVING
UNDER T.P.S., RETURNING TO THE
IMPOVERISHED COUNTRY THEY LEFT
ISN'T AN OPTION.
MAINLY BECAUSE IT'S A PLACE THAT
THEIR AMERICAN-BORN
AND RAISED CHILDREN BARELY KNOW.
>> Interview: IF SOMETHING
LIKE THAT HAPPENED, OUR
CHILDREN, IT WILL BE A DISASTER
FOR THEM.
>> Reporter: FEARING
DEPORTATION WHEN T.P.S. ENDS
MEANS THAT MANY ARE AFRAID TO
SPEAK OUT.
THIS WOMAN DOESN'T WANT HER
IDENTITY REVEALED.
WE'LL CALL HER JOANNE.
>> Interview: THE KIDS, THEY
DON'T WANT TO HEAR ABOUT THAT.
IT'S REALLY FRIGHTENING.
THEY ARE REALLY SAD.
AND THEY DON'T WANT ME TO TALK
ABOUT IT, MOMMY, DON'T TALK
ABOUT THAT, YOU'RE NOT GOING TO
HAITI, YOU'RE NOT GOING BACK TO
HAITI, THAT'S NOT POSSIBLE,
MOMMY.
>> Reporter: ADVOCATES FOR
T.P.S. HOLDERS ARGUE THAT THEY
HAVE JOBS AND PAY TAXES.
WHAT'S YOUR EMOTIONAL STATE
RIGHT NOW?
JOANNE IS A HOMECARE WORKER
STUDYING TO BE A NURSE.
>> Interview: IT'S REALLY
STRESSFUL.
REALLY STRESSFUL.
BECAUSE WHEN YOU DON'T KNOW WHAT
CAN HAPPEN TO YOU, YOU KNOW.
>> Reporter: LAWYER EMMANUEL
DEPAS SAYS THAT IMMIGRATION
WORKERS WON'T BE BANGING DOWN
DOORS WHEN THE T.P.S. EXPIRES,
IT WILL BE DUE PROCESS.
BUT FOR THOSE WHO HAVE TO LEAVE
THAT CANADA MAY BE THE BEST OF A
LOT OF BAD OPTIONS.
>> Interview: YOU KNOW, GO
BACK TO HAITI AND LIVE HERE IN
THE SHADOWS OR TAKE YOUR CHANCES
IN CANADA AND SOME PEOPLE HAVE
FAMILY MEMBERS IN CANADA AND IF
IT DOESN'T WORK THEY'LL FIGURE
SOMETHING ELSE OUT.
>> Reporter: FOR STIVENSON AND
JEAN-LOUIS AND HIS FAMILY, THE
HOPE IS THAT THE GREEN CARD
APPLICATION EXACTLY THROUGH AND
HE'LL BE ABLE TO SPONSOR THE
REST OF THE FAMILY.
>> Interview: I SHOULDN'T BE
WORRIED ABOUT THIS AND IT'S NOT
SOMETHING THAT I SHOULD BE
WORRIED ABOUT AND I SHOULD BE
WORRIED ABOUT EDUCATION-WISE AND
THINGS TO BE SUCCESSFUL IN THE
FUTURE.
>> Reporter: JOANNE DOESN'T
HAVE THAT OPTION AND SHE WANTS
TO STAY.
>> Interview: WE WANT TO STAY
IN THE COUNTRY TO CONTINUE TO
SERVE THE COUNTRY.
>> Reporter: LIKE SO MANY
HAITIANS HERE, SHE WANTS TO STEP
OUT OF THE SHADOWS.
SHE NOW HAS 20 MONTHS TO FIGURE
OUT HOW.
STEVEN D'SOUZA, CBC NEWS, NEW
YORK.
>> Andrew: CANADA DID ONCE
HAVE ITS OWN VERSION OF T.P.S.,
IT WAS CALLED A TEMPORARY
SUSPENSION OF REMOVAL AND LIKE
IN THE UNITED STATES IT WAS
INTRODUCED FOR HAITIANS AFTER
THEIR BIG EARTHQUAKE IN 2010.
IT ALLOWED SOME OF THEM TO APPLY
PER TERMENT IN RESIDENCY BUT THE
CURRENT GOVERNMENT ENDED THAT
PROTECTION BACK IN AUGUST OF
LAST YEAR.
SO THOSE HAITIANS WHO ARE
THINKING OF APPLYING FOR ASYLUM
IN CANADA TO AVOID BEING SENT
BACK TO HAITI MAY BE OUT OF
LUCK.
THE M.P. WAS DELIVERING THAT
MESSAGE TO THE HAITIAN COMMUNITY
IN NEW YORK TODAY.
HAVE A LISTEN...
>> Interview: THAT IS REALLY
IMPORTANT TO TELL THEM THAT
THERE IS NO SPECIAL PROGRAM
RIGHT
NOW IN CANADA FOR HAITIAN
COMMUNITIES OR OTHER
COMMUNITIES.
THERE'S NO SPECIAL PROGRAM AND
SO IT'S IMPORTANT TO KNOW THAT
IF THOSE PEOPLE CROSS THE BORDER
AND WE DON'T ACCEPT THEM WE'RE
GOING TO SEND THEM BACK AT THE
COUNTRY OF ORIGIN.
>> Interview: IT'S THEIR
RESPONSIBILITY TO UNDERSTAND
THAT THESE REFUGEES ARE
INTEGRATING.
>> Rosemary: THE AUDITOR
GENERAL SAYS THAT OTTAWA HAS
LARGELY LIVED UP TO ITS
COMMITMENTS TO THE 40,000
SYRIANS WHAT SOUGHT REFUGEE
STATUS ACROSS CANADA BUT MORE
NEEDS TO BE DONE TO TRACK THINGS
LIKE ATTENDANCE AT SCHOOL AND
HOW MANY ARE GETTING SOCIAL
ASSISTANCE.
CAMERON MacINTOSH CHECKED IN
ON ONE SYRIAN FAMILY TO SEE HOW
THEY'RE ADAPTING TO LIFE IN
WINNIPEG.
>> Interview: WHAT WILL
TOMORROW BE?
>> Reporter: IT STARTS HERE
EACH DAY... TRYING TO GET JUST A
LITTLE BETTER.
>> WHAT IS YOUR NAME?
>> Reporter: AT 42 YEARS OLD,
FADEL AHMED IS LEARNING A NEW
LANGUAGE IN
THIS FEDERALLY FUNDED COURSE TO
HELP HIM TO START A NEW LIFE IN
A NEW COUNTRY.
WHAT'S BEEN THE BEST PART ABOUT
IT SO FAR?
>> Interview: PEOPLE AND THE
PEOPLE IN CANADA ARE GOOD.
>> Reporter: HIS STORY BEGINS
NEAR ALEPPO, WHICH HE LEFT FROM
LEBANON AS A YOUNG MAN SEARCHING
FOR WORK.
WHEN THE WAR BROKE OUT IN SYRIA
YEARS LATER HE GAVE UP ON
RETURNING AND SUCCESSFULLY
APPLIED TO COME TO CANADA.
WHAT'S BEEN THE HARDEST THING SO
FAR?
>> Interview: AND SPEAKING NO
ENGLISH.
>> Reporter: IN FACT, HIS
15-YEAR-OLD DAUGHTER STILL DOES
MOST OF HIS TRANSLATING.
IT'S BEEN NEARLY TWO YEARS NOW
SINCE THE GOVERNMENT PLACED HIS
FAMILY IN WINNIPEG.
SO WHAT WAS PROVIDED TO YOU WHEN
YOU GOT HERE, HOW DID THE
GOVERNMENT HELP YOU?
>> Interview: LIKE, THEY HELP
HIM TO GIVE HIM HOUSE AND --
>> Interview: MONEY AND ONE
MONTH.
>> Reporter: THE HOUSE IS
PUBLIC HOUSING, FOR A YEAR THERE
WAS SOME FEDERAL FINANCIAL
SUPPORT.
NOW E.I. JUST COVERS THE RENT.
THERE'S SOME GOVERNMENT MEDICAL
COVERAGE AND THE LANGUAGE
COURSE, BUT OTHERWISE HE'S ON
HIS OWN.
AND HE'S NOT COMPLAINING.
IS THERE SOMETHING THAT THE
GOVERNMENT IS MISSING?
>> Interview: THEY'RE NOT
MISSING ANYTHING.
>> Reporter: FELLOW SYRIANS
HAVE HELPED.
HE'S LEARNED TO
PAINT AND HOPES TO BE WORKING
SOON AND MEANWHILE HIS KIDS ARE
ADAPTING AND PICKING UP THE
LANGUAGE QUICKLY.
HIS WIFE WILL SOON START ENGLISH
CLASSES.
AS A FAMILY THEY'RE ALL IN.
DO YOU HOPE TO GET CANADIAN
CITIZENSHIP?
>> Interview: YES.
>> Reporter: A CONNECTION THAT
RECENTLY GREW EVEN STRONGER WITH
THE ARRIVAL OF A NEW FAMILY
MEMBER.
SO SHE'S CANADIAN?
>> Interview: SHE'S CANADIAN.
>> Reporter: WHEN YOU TELL HER
WHEN SHE'S OLD ENOUGH YOUR STORY
ABOUT HOW YOU CAME TO CANADA,
WHAT DO YOU HOPE THAT SHE SAYS
ABOUT IT?
>> Interview: THAT IT'S
EVERYTHING.
>> Reporter: A CONVERSATION
THAT HE'S LOOKING FORWARD TO
HAVING IN ENGLISH.
CAMERON MacINTOSH, CBC NEWS,
WINNIPEG.
>> Ian: IF A FLIGHT DELAY IS
LEMON, WELL, WITNESS LEMONADE.
(*)
THIS VIDEO OF AN IMPROMPTU
SING-ALONG AT PEARSON AIRPORT IS
A CANADIAN SENSATION TODAY.
AND TONIGHT WE'LL MEET SOME OF
THE PEOPLE BEHIND IT.
THAT'S AFTER THE BREAK.
(*)
* I THINK I LOVE YOU
* I THINK I LOVE YOU
* I THINK I LOVE YOU
* SO WHAT AM I SO AFRAID OF
* I'M NOT SURE OF
* A LOVE THERE IS NO CURE FOR
>> Ian: THAT'S DAVID CASSIDY
SINGING "I THINK I LOVE YOU."
ON THIS DAY BACK IN 1970, IT WAS
AT THE TOP OF THE BILLBOARD TOP
100 CHART.
SADLY, HIS PUBLICIST CONFIRMED
THAT HE HAS DIED AT THE AGE OF
67.
THE SINGER AND ACTOR WAS BEST 19
FOR HIS ROLE ON "THE PARTRIDGE
FAMILY."
WE'RE SEEING REACTION FROM FANS
AND FAMILY.
BRIAN WILSON OF THE BEACH BOYS
WROTE --
>> Ian: AND FROM SINGER RICK
SPRINGFIELD --
>> Ian: WE'RE TRACKING THE
FALLOUT AFTER A SCARY MOMENT FOR
A WINDSOR, ONTARIO, MOTHER.
SHE SHOWED UP AT DAYCARE TO
DISCOVER HER 4-YEAR-OLD DAUGHTER
WASN'T THERE.
>> I KNEW BECAUSE I KNOW MY KID
THAT SHE WAS EITHER SLEEPING ON
THAT BUS OR SOMEONE TOOK HER.
MY FIRST THOUGHT WAS, PLEASE BE
ON THAT BUS AND LET'S FIND HER,
SO WE KNOW.
>> Andrew: THERE WAS A FRANTIC
SEARCH AND THANKFULLY ENDED IN A
SCHOOL BUS PARKING LOT.
>> SHE HEARD SOMEONE SAY,
ELLERY?
I GUESS SHE WAS PRETTY SHAKEN
UP.
SHE WAS SHAKING AND COLD.
>> Andrew: SO ELLERY ENDED UP
SPENDING THREE HOURS ON BOARD.
LIKE HER MOTHER SUSPECTED, SHE
HAD FALLEN ASLEEP ON THE BUS
RIDE AND THE BUS DRIVER DIDN'T
NOTICE, PARKED THE BUS AND LEFT.
THE BUS COMPANY SAID THAT THE
DRIVER IS SUPPOSED TO CHECK FOR
CHILDREN BEFORE LEAVING, SO THE
DRIVER HAS BEEN FIRED.
>>> RIDE-SHARING COMPANY UBER IS
FACING TOUGH QUESTIONS AFTER
ADMITTING THAT IT COVERED UP A
MAJOR HACK.
IT HAPPENED IN OCTOBER LAST
YEAR.
57 MILLION CUSTOMERS AND DRIVERS
HAD THEIR PERSONAL DATA LIKE
NAMES, E-MAILS, AND EVEN
DRIVER'S LICENSES STOLEN.
ACCORDING TO BLOOMBERG, UBER
PAID THE HACKER $100,000 TO
DELETE THE STOLEN DATA AND KEEP
QUIET HE THE COMPANY ADMITTED
THAT THEY MADE MISTAKES AND HAS
IMPROVED THEIR SECURITY
PROTOCOL.
>> I LOVE MY COUNTRY.
I LOVE MY CITY.
IT'S A GREAT PRIVILEGE TO BE
ASKED TO HOST AGAIN.
IT'S BEEN A ROUGH YEAR, FOR NOT
JUST ME, BUT I'M SURE FOR A LOT
OF PEOPLE.
I TELL YOU, IT'S MY HAPPY PLACE.
>> Andrew: AND THERE YOU HAVE
IT.
MICHAEL BUBLE WILL AGAIN BE
HOSTING THE JUNO AWARDS.
IT'S AN EMOTIONAL RETURN TO THE
STAGE FOR BUBLE.
YOU HEARD HIM REFERENCE THE
ROUGH YEAR HE HAD.
HE STEPPED AWAY FROM THE
SPOTLIGHT TO TAKE CARE OF HIS
YOUNG SON, WHO WAS DIAGNOSED
WITH CANCER
THE JUNOS WILL BE HELD IN
VANCOUVER IN MARCH.
>> Ian: GOOD NEWS WITH A MUSICAL
CONNECTION.
PROBABLY SAW THE RURAL MOMENT
FROM PEARSON AIRPORT WHEN PEOPLE
STUCK WAITING FOR A DELAYED
FLIGHT MADE THE BEST OF IT.
WE TRACKED DOWN SOME OF THEM.
THEIR REFLECTION ON THEIR
IMPROMPTU KITCHEN PARTY IS OUR
"STORY OF THE DAY."
*
>> WELL, WE HAD FUN WAITING FOR
OUR FLIGHT.
I WAS USING THE BATHROOM AND I
COULD HEAR MUSIC, SO I COME OUT
AND EVERYONE IS SINGING ALONG
AND PEOPLE WATCHING AND
DIFFERENT CONVERSATIONS GOING
ON.
AND I HEARD TWO PEOPLE TALK
ABOUT HOW -- SOMETHING RELATING
TO NEWFOUNDLAND SONGS AND I
SAID, IT'S A GOOD OPPORTUNITY TO
START SOMETHING.
* WE NEVER WENT TO STEAL THE
SHEETS *
* WE WENT TO STEAL THE COW
>> NOT EVERY NEWFOUNDLANDER CAN
SING.
>> NEWFOUNDLANDERS, THEY LOVE
THEIR CULTURE, THEIR HERITAGE,
THEIR CULTURE, AND SINGING AND
DANCING IS A HUGE PART OF THAT.
>> I THINK THIS WAS PROBABLY MY
SECOND FAVOURITE, THE PARTY AT
THE AIRPORT.
>> Ian: TWO THINGS COME TO MIND,
FIRST OF ALL, DON'T PUT YOUR
ACCORDIAN IN CHECKED BAGGAGE.
NEVER KNOW WHEN YOU WILL NEED
IT.
I'VE BEEN STUCK IN DELAYS A LOT
OF TIMES AT AIRPORTS, PEOPLE
GOING TO DIFFERENT PLACES IN THE
WORLD MANY I'VE NEVER SEEN A
KITCHEN PARTY BREAK OUT.
THAT WAS FANTASTIC.
>> Andrew: I KNOW.
I'M VERY JEALOUS.
WAY TO TAKE THAT SOUL-CRUSHING
EXPERIENCE OF WAITING FOR A
DELAYED FLIGHT AND TURN IT INTO
SOMETHING GOOD.
I WONDER HOW OLD THAT KID IS.
HE SEEMS PRETTY TALENTED.
>> Rosemary: I THINK HE'S ABOUT
9.
DOESN'T IT MAKE YOU WANT TO
BELONG TO NEWFOUNDLAND, NOT THAT
I DON'T LOVE MANITOBA, BUT
SOMETIMES.
>> Ian: YOU WILL GET IN TROUBLE,
EVEN THOUGH THE SENTIMENT IS
VERY, VERY NICE.
NEWFOUNDLAND-LABRADOR IS A
SPECIAL PLACE AND THAT WAS AN
EXAMPLE OF IT.
THAT'S "THE NATIONAL" FOR
NOVEMBER 21.
GOOD NIGHT.
>> Rosemary: GOOD NIGHT.
>> Andrew: GOOD NIGHT.
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