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For more infomation >> КАК СДЕЛАТЬ ПРИЧЕСКУ В ШКОЛУ|ЛЕГКАЯ БЫСТРАЯ КОСА ИЗ РЕЗИНОК|HAIRSTYLES FOR SCHOOL|ПРОСТЫЕ ПРИЧЕСКИ - Duration: 3:12. 
Flight attendants are always pressed for time.
As lead flight attendant, I try my best to ensure my fellow crewmembers and I collaborate
effectively to provide good customer service and ensure in-flight safety.
Yet it is not always easy and communication breakdowns can occur.
As flight attendants, we rely heavily on interphones to call one another and visual indicators
on display panels to communicate.
However, during service time, one can expect delays as crewmembers are busy serving passengers.
As their lead, I make physical rounds to each crewmember to assist them.
The challenge is that this requires a lot of movement throughout the plane and a lot
of time is spent being near collaboration tools.
I have to leave my other work activities to communicate and this is especially challenging
during emergency situations.
As researchers at Simon Fraser University's School of Interactive Arts and Technology,
we approached this problem from a user-centered design perspective.
We interviewed flight attendants about their work practices, produced design scenarios,
sketches, and wireframes, and then prototyped a system called SmartCrew for smart watches.
SmartCrew provides real-time location information of flight attendants, person-to-person messaging,
haptic feedback for flight alerts, and hands-free interactions so flight attendants can share
and receive information anywhere at anytime.
When crewmembers look at their watch they see the display of their assigned cabin's
seat and the location of other crewmembers.They can scroll to see the full plane.
A menu provides easy access to the systems' features.
SmartCrew fits seamlessly into the workflow of flight attendants.
After flight attendants do their initial checks of the airplane, they can notify me that they
are ready by giving a digital thumbs up.
This is easy for me to see and now means that I don't have to physically look around for
hand gestures.
The thumbs-down icon on the interface shows me who has not finished their checks yet and
if time is running low, I can tap to ask them to hurry up.
With SmartCrew, we remain mobile and updated about normal and emergency situations such
as turbulence.
I can tailor the notification about what type of turbulence we are going to encounter and
for how long it will last and they will all receive it simultaneously.The same applies
if I want crewmembers to quickly take their seats during turbulence.
With one tap on the seat belt button all crewmembers are notified with a vibration.
This lets them focus more on the next steps such as starting or ceasing service.If I can't
see crewmembers in person, I can send a message to all or selected crewmembers.
I can type or choose from a set of preset messages designed specifically to match our
typical flight attendant speak.
When messages are sent, there is a unique vibration pattern.
I can look at the message and over time even develop an understanding of the mapping between
vibration patterns and messages.
Next time, I will not have to look at my wrist and still be aware of the messages I receive.
In the case of emergencies, I can quickly ask for help or alert others of the situation.
SmartCrew shows me the location of where the situation takes place and others can come
to help out.
When they approach the location, vibrations from the watch let them know that they are
getting close and should keep an eye out for me.
Similarly flight attendants could receive calls from the interphone
as well as the flight attendant call button pressed by passengers.
SmartCrew is a web application developed for Samsung Gear S2 watches and could be easily
extended for other smart watches in the market.
We deployed a chat server using NodeJs and websockets to support real-time communication
and notifications to selected or few crew members.
We used low-range BLE beacons to track the location of crew members inside the plane
to provide spatial awareness to each other.
Happy Crew, Happy Passengers!
SmartCrew lets flight attendants be mobile, hands-free and aware to provide constant feedback
and support effective communication.
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