Thứ Sáu, 2 tháng 2, 2018

Waching daily Feb 2 2018

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or else because sometimes your dragon knows better than you

hey has anyone seen Fishlegs I saw him yesterday does that count

oops and there goes my dignity yeah you're pretty stuck I believe those are

mine now what are we gonna do about me log like it like a flaming squirrel

really a flaming squirrel or chipmunk there's some other flammable rodents you

saw that right

I've never seen anything like him don't be afraid I'm a friend here it's okay

just a little dragon Nepalese this is so exciting it's a whole new species

doesn't look like a flaming squirrel at me we have no idea what it's capable of

come on you guys this is serious we have to figure out what to do with them he's

hurt he's hurt he's just really scared he'll settle down

here's your somebody

you know no no looks like you got torched Oh

Nazis name by the way torch so he can stay

that's just where you're gonna sleep

hope he sleeps through the night he hardly ate and you go to sleep

learning no thanks there's nothing in the book of dragons

that looks anything like him we even get to determine what it's called oh look at

these talons that are razor light charcoal brazier feet razor sharp claw

seven feet here that torch are one-of-a-kind

no we need to get at the flood maybe if torch saw toothless fly watch and learn

oh man we broke in maybe he can't fly

you like a typhoon and he came back just like a boomerang hot spinner flaming

comebacker no y'all catch arch hold still I'm trying to draw you you're

getting your own chapter

I'll be right back

that's okay big guy he's starting to worry me too

another thing we have in common something must be going on under the

surface dragons are complex creatures hiccup my pond pipes

no I can get a barn back together help Soni I don't know what's gotten into you

but I don't like it

I never thought bringing torch home and lead to this I've got to separate you

two until I can figure this out

then you won't have the dragon to ride and if you don't have a dragon to ride

then you can't be the leader of the dragon Academy ultimate destruction it

was beautiful the whole thing was torched

like we said ultimate destruction looks really mad it's not a he it's a she

and this baby he's gonna get fried you take it don't worry just leave it and

let's get out of here you guys go that way I'll lead her back into the forest

away from the village

evasive maneuvers

we'll use her size against her

now

if I torch

and then you do that

because sometimes what the dragon is trying to say is what you really need to

hear

here on Berk we made peace with the Dragons there's one slight problem wait

you wanna you get get soup yeah you know you're not supposed to be in here

no apparently we do well pay attention bucket

I have no idea what you're talking about

where are the Dragons toothless stormfly

they saved our lives just what I thought she's not giving them none of them are

we know that Gobber we want to know why mothers and goats don't mix same with

farm animals and Dragons we stopped fighting the Dragons so no they're our

own your buckets not tightening up on use it no I'm just

what-whatever his bucket gets tight oh ho that's one type bucket and a tight

out of the bucket the bigger the storm board if you recall

that bucket of his predicted the blizzard of Olaf that was a bad one it

took us a week just to dig mildew out is there going to be a storm

how can you be so sure was it the chicken bones board use their

wings to block the snow I've never heard of anything like that

not even in the book of dragons I know um we would have frozen to death you

know what you could have used your own bodies to keep each other warm who would

do that that's crazy your father's looking for

you he looked angry he's looked angry since the day I was born but I'm sure

there's no connection devastating winter isn't due for another month

not according to goofy what am I supposed to do I can't control the

weather no but it's not like the dragons are trying to be scary I mean they don't

even eat farm animals side of them here's where you jump in and say I'll

fix this okay but how long do I have before the storm hits about a week

or you can do it come on you're the guy right

nobody doesn't really seem so big this rates will never get any milk or eggs

those chickens and yeah I'm not really comfortable putting my feet in the hands

of a brainless bird and a big woolly bleep are afraid of things to remember

Magnus the merciless he was a pretty scary guy whoo I was afraid of him until

I learned that he was afraid of the dark I was fucking doing it look at him he

usually loves a wheelbarrow ride

alright see so much for the bomb there's no other

control

are you going I'm going after them hiccup

come back here Astrid will you talk some say it's that no no not you too

these go savers against the doors these to make it at least with these would be

able to start a new hurt

I'm so cold I can't feel my face

good job

so much for that idea come together

they are

oh here come the Dragons

all of us life on Berk just got a little warmer

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#1 Survival Tool for House Cleaners - Duration: 8:14.

What is the number one survival tool for house cleaners?

I'm going to answer that today.

Hi there, I'm Angela Brown, and this is Ask A House Cleaner.

This is a show where you get to ask a house cleaning question

and I get to help you find an answer.

Now today's show is brought to us by housecleaning360.com

Did you know the focus of the day is on carpet cleaning?

If you have not had your carpets cleaned in a while, then here's a secret.

They do upholstery cleaning too.

If you have spilled stuff on your furniture or the dogs have tracked stuff in, you can

find a person to clean that up for you professionally on housecleaning360.com

If you offer these services and you don't have your business listed, run over to housecleaning360.com

and set up your business listing so people can find you.

Okay, on to today's session, which is the number one survival tool for house cleaners.

I got asked this question the other day, and I stopped to think, well is it this one or

is it this one?

Because there are two.

Oh no, there are two, and I'm only going to tell you about one.

Okay, the number one.

This actually trumps number two.

Number one, the number one survival tool for house cleaners and the house cleaning business,

is the ability to think quickly and rationally on your feet.

Wow, that's it.

And until we meet again ... No, I'm kidding.

I won't end this so quick.

Let me explain.

When you are a house cleaner, you're going to run into a lot of things that I wish you didn't.

You will have all kinds of problems from the initial walkthrough where people lie to you

and they tell you things about their house that are not true.

You will run into challenges where you have employees that, for whatever reason, don't

show up, and you have clients you need to serve that day.

You will run into problems where employees will tell you things that are not true and

you have to learn to read between the lines and rationalize and reason with those people

because they're going to come back every day and work for you.

You are going to have problems where things happen inside someone's house that you're

not expecting like a toilet breaks on you, or you break a sink, or you shatter the glass

in the oven of their door, or you light their house on fire, or you break their shower glass

door, and a whole array of other things that you are not expecting that are going to happen

on the job.

Now it's one of the reasons we're bonded and insured and all these things, because things

that we don't expect will happen.

I promise you that.

Okay, so your number one survival tool.

A lot of times as house cleaners we have a tendency to, check this out, be human.

Something bad happens like we shatter the glass door in someone's shower and our first

reaction is to freak out.

We start cussing and we're like, "Whoa, what are we going to do?"

Then we go into this panic mode.

When you are in panic mode, all of your ability to reason and think clearly disappears.

It's just gone.

There you are left there with your eyes wide open and your mind is like fog, and you can't

think clearly.

It's like when you're in danger and you go to call 911, and you touch your cell phone

and you can't remember the number, and you don't even know how to get to the place on

your phone where you dial the numbers.

Your mind has gone into a panic mode.

It's the fight or flight syndrome.

When that kicks in and that adrenaline rush surges through your body and it hits your

brain, for a second everything whites out.

You just have this moment of a deer in the headlights.

The ability to reason and think clearly on your feet is a learned skill.

You need to learn it as your number one survival tool in the house cleaning business because

things will happen a lot.

You're going to need this skill more than any other skill.

What happens instead of cursing, if cursing is your default, that's what you do, stop.

Stop and realize, wait a second, I'm having one of those moments.

I need to calm myself down.

I need to come back to center and I need to focus on what's happening.

Now for me, there's a trigger.

In my house, when anything malfunctions, and it's one of those "oh my goodness" moments,

I say to myself, in a calm mode with no expression, no emotion, it's completely generic,

"I wish that didn't happen."

Now it's a generic enough statement that it brings me back to focus because it's true

I wish that didn't happen.

I'm acknowledging whatever this is, just happened.

I wish it didn't happen.

Now I can stop and I can ask myself, "What do I wish did happen?"

That gives me a different frame of mind where now I can start looking for solutions, not

"How am I going to clean this mess up" or "How do I get myself out of this?" or "How

do I hide from this so people don't think I did this?"

The answer is, "What do I wish happened instead?"

I wish what happened instead is I wouldn't have used such force cleaning the shower door

that caused it to break, or I wish I wouldn't have sprayed this on the oven at this particular

temperature in order to cause the glass to break, or whatever it is.

I can wish something instead.

When I wish something instead, that often shows me it's probably the exact opposite

of what I just did, but it shows me the solution to what I wish would have happened instead.

That's my second default.

What that does is that lets me know in the future, to prevent this from ever happening

again, here's what I now will do instead.

Before I even clean up the next, I've acknowledged the mess.

Number two, what do I wish happened instead to future-proof myself from it happening again.

Then my third default is what am I going to do about this particular scenario right now.

What are my options?

I don't want to just default and start doing something.

I don't want to hurry and start cleaning something up and just whatever, because maybe what I

need to do is take a picture of it first.

Maybe there's an online house cleaning forum that will allow me to get advice from other

people so that that will inform my future decisions.

Maybe I need a picture of this before I clean it up to file with the insurance company to

say, "Hey, I was cleaning a person's house.

I need my insurance to cover the cost of a new shower for these people."

But if you've already cleaned up all the glass and you've killed all your proof, okay, now

you reacted too quickly.

It's easy to confuse that with anger.

A lot of times some of the things that are going to happen to us is anger.

Anger is one letter away from the word danger.

If you spell danger and anger, there's one letter difference, and it's the D. You don't

want to go into a panic mode where you do something you will later regret.

In that moment, "Oh, I wish that didn't happen.

Okay, what do I wish did happen?" and then, "What am I going to do about this particular

scenario?"

Sometimes the three to five seconds to process all of that will save you endless amounts

of trouble on the other end.

Your number one key to survival in the house cleaning business is to slow everything down

and just stop, and to be able to think quickly and clearly on your feet.

Because there will always be some kind of weird things that are happening, and if you

just default, if you react instead of respond, and there's a huge difference, but if you

just react, a lot of times your choice will be incorrect and it won't serve you for the

long term.

Take just a second, bring everything back to focus, and now you have the chance to respond.

Then you can respond in a way that will serve your business, that will protect your reputation,

and then will help you make wiser decisions for the future of your business.

Your number one survival tool, and this is without a doubt the number one, it is to be

able to think clearly and efficiently in the moment.

Bring yourself back to focus.

Alrighty, until we meet again, leave the world a cleaner place than when you found it.

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