DOLLARS.
FORWARD THE END OF WINTER
CANDICE IS READY FOR AN
ESCAPE.
>> A MARCH RENTAL.
Reporter: SHE TURNED TO VRBO.
SHE QUICKLY FOUND A HOUSE SHE
LIKED AND FIRED OFF AN E-MAIL
TO THE OWNER THROUGH VRBO.
>> WE GOT A RESPONSE THAT SAID
THAT THE HOUSE HAD ALREADY
BEEN RENTED.
Reporter: A DAY LATER ANOTHER
E-MAIL.
>> THE NEXT DAY WE GOT A
RESPONSE THAT SAID, WAIT, WE
HAD A CANCELLATION.
IF YOU WANT IT YOU HAVE TO ACT
FAST.
Reporter: THIS E-MAIL CAME
FROM A DIFFERENT E-MAIL
ADDRESS, BUT IT HAD PICTURES
OF THE SAME HOUSE AND THE
SENDER KNEW A LOT.
>> THEY KNEW YOUR NAME AND
YOUR E-MAIL ADDRESS AND THE
PROPERTY YOU WERE LOOKING AT
AND THE DATES YOU WERE
INTERESTED IN.
>> OH I SAID TO MY HUSBAND
LET'S DO IT.
THEY ARE GIVING US A DISCOUNT
BECAUSE WE WILL PAY THE WHOLE
THING.
WE BETTER MOVE FAST BECAUSE
24E HAVE OTHER -- BECAUSE THEY
HAVE OTHER PEOPLE.
Reporter: EVEN THE EXCHANGE OF
A CONTRACT, THEY WENT TO THE
BANK AND WIRED MORE THAN
$7,000 TO AN ACCOUNT IN
BRITAIN WHERE THE OWNER
CLAIMED TO LIVE.
A FEW DAYS LATER CANDICE GOT
THIS CRYPTIC E-MAIL TO ALERT
HER OF A SECURITY CONCERN ON
THE PROPERTY SHE WAS LOOKING
AT.
THEY URGED HER TO CALL THE
OWNER DIRECTLY WHO HAD NO
RECORD OF HER RESERVATION.
IT WAS A SCAM.
>> IT IS A LOT OF MONEY.
WE ARE RETIRED.
Reporter: VRBO CALL ITSELF AN
ACCOUNT TAKEOVER.
THE COMPANY SAYS SCAMMERS
TARGETED THE OWNER'S PERSONAL
E-MAIL ADDRESS AND GOT IN
WHICH GAVE THEM INFORMATION
ABOUT PEOPLE WHO WERE
INQUIRING ABOUT THE PROPERTY.
PEOPLE LIKE CANDICE.
THE SCAMMERS THEN REACH OUT TO
THOSE PEOPLE DIRECTLY POSING
AS THE OWNERS FROM A DIFFERENT
E-MAIL ADDRESS.
HOW DO YOU AVOID GETTING
SCAMMED?
DON'T SEND CASH.
VRBO RECOMMENDS SENDING
THROUGH ITS SECURE PAYMENT
SYSTEM USING A MAJOR CREDIT
CARD AND CALL THE OWNER
DIRECTLY USING THE NUMBER
PUBLISHED ON THE LISTING.
>> IF I HAD DONE THAT, I WOULD
HAVE FOUND OUT THE HOUSE
WASN'T AVAILABLE AND THAT
WOULD HAVE BEEN IT.
>> VRBO ARE WILLING TO
COMPENSATE HER FOR $1,000, BUT
SINCE PAYMENT WAS NOT MADE
THROUGH THE WEBSITE, THAT'S
ALL IT CAN DO.
IF YOU HAVE A STORY FOR BEN
HAS YOUR BACK E-MAIL ME AT BEN
AT WCVB.COM.
JC: IT IS SO HARD TO FOE WHAT
IS LEGIT AND WHAT ISN'T.
JUST THE IDEA THAT YOU HAVE
TOO BE PAYING ATTENTION TO ALL
OF THAT MY -- MINUTIA.
>> AND THEY KNEW THE DATES
SHOOY WAS INTERESTED IN AND
HER NAME AND HER CONTACT
INFORMATION OBVIOUSLY AND HOW
MUCH SHE WAS GOING TO PAY.
YOU SAID YOU RENTED HOUSES AND
THAT'S ALWAYS A CONCERN.
>> I HAVE RESEARCHED THE
OWNERS.
IT IS REALLY HARD BECAUSE YOU
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